Measuring satisfaction with patient education. A hospital-wide program evaluation.

Evaluation of patient education can provide important quality improvement information. In this article, the author describes the design and implementation of a family education satisfaction survey. Five components of patient education are evaluated, and differences in satisfaction with patient education between units and between diagnosis are measured. The results are used to recognize individual and unit excellence and identify opportunities for improvement.

Creating a new learning experience: "The story of art" and "Prudent art".

The signs and symptoms of an impending cardiac arrest and the appropriate interventions are two concepts that need to be taught in the American Heart Association's Basic Life Support (BLS) course. CPR education is also required annually for all hospital employees who are direct caregivers. Developing teaching strategies that renew interest in the content and facilitate learning and retention is a challenge for BLS instructors. "The Story of Art" and "Prudent Art" utilize narrative and visual images to teach the signs and symptoms of an impending cardiac arrest and appropriate interventions. This article describes the development of this creative learning experience.