Space planning: a renovation saga involving library users.

From 2010 to 2012, librarians at the University of Florida Health Science Center Library (HSCL) used an online survey and focus groups to gather user input on preferences for an ideal library space. User input guided the HSCL's renovation plans and put a clear focus on enhancing technology, improving infrastructure, enabling group collaboration, and creating comfortable spaces. Additional communication with users during renovation was vital in ensuring continued usability of nonconstruction spaces and shared understanding of the construction timeline. While specific user suggestions are particular to the HSCL, overall themes and methods for eliciting input will be useful to other libraries undergoing space planning.

Changing the face of reference: adapting biomedical and health information services for the classroom, clinic, and beyond.

This article describes how the reference department at a large academic health sciences library evolved to address the clinical and research information needs of the parent organization without losing its close connections to the classroom and curriculum. Closing the reference desk, moving to on-call and house call models, designing positions such as clinical research librarian and basic biomedical sciences librarian, finding alternative funding to grow the department, providing technology and training to facilitate librarians' work, and developing programming for and taking advice from library clients facilitated efforts to create a relevant presence and solidify the library's place in the university community.