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J Ambul Care Manage ; 36(2): 156-65, 2013.
Article in English | MEDLINE | ID: mdl-23448922

ABSTRACT

Beginning in 2007, a community health center and a community health worker organization collaborated on a community health worker initiative to improve diabetes outcomes among underserved communities. Despite a shared vision, the initiative ended prematurely because of a number of unexpected collaborative challenges. This article describes the results of a qualitative investigation into these challenges. Through examples, we show how our collaborative difficulties were due to 3 interacting influences: logistics, participation, and institutional culture. We argue for the importance of institutional cultural competency in health care collaborations and provide recommendations for future collaborations that takes into account these 3 overarching influences.


Subject(s)
Community Health Workers , Cooperative Behavior , Delivery of Health Care, Integrated , Diabetes Mellitus, Type 2/therapy , Efficiency, Organizational , Humans , Medically Underserved Area , Mental Health , Organizational Culture , Qualitative Research
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