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Mil Med ; 181(6): 567-71, 2016 06.
Article in English | MEDLINE | ID: mdl-27244067

ABSTRACT

Measuring surgical business performance for Army military treatment facilities is currently done through 6 business metrics developed by the Army Medical Command (MEDCOM) Surgical Services Service Line (3SL). Development of a composite score for business performance has the potential to simplify and synthesize measurement, improving focus for strategic goal setting and implementation. However, several considerations, ranging from data availability to submetric selection, must be addressed to ensure the score is accurate and representative. This article presents the methodology used in the composite score's creation and presents a metric based on return on investment and a measure of cases recaptured from private networks.


Subject(s)
Commerce/standards , Organization and Administration/standards , Research Design , Commerce/statistics & numerical data , Efficiency, Organizational/standards , Efficiency, Organizational/statistics & numerical data , Financial Management/standards , Financial Management/statistics & numerical data , Humans , Military Medicine/economics , Military Medicine/statistics & numerical data , Organization and Administration/statistics & numerical data , Workload/standards , Workload/statistics & numerical data
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