Electronic knowledge books (eK-Books) as a medium to capitalise on and transfer scientific, engineering, operational, technological and craft knowledge.

The capitalisation on and transfer of technological, engineering and scientific knowledge associated with empirical know-how is an important issue for the sustainability and development of manufacturing. Indeed, certain sectors of industry are facing the increasing ageing of the labour force, recruitment difficulties and high staff turnover, leading to a loss of knowledge and know-how. In a context of numerical and digital transition and the migration of processes to industry 4.0, one of major challenges manufacturers face today is their capacity to build intelligent platforms for acquiring, storing and transferring their know-how and knowledge. It is crucial to create new media and tools for staff training and development capable of capturing knowledge and reusing it to create a project history through expertise and data collection. This paper presents the methodology and guidelines for implementing electronic knowledge books (eK-Books), along with their uses. The eK-Book is a semantic web-based hypertext medium (channel) allowing stakeholders to capitalise on, structure and transfer knowledge by using concept maps, process maps, influence graphs, downloadable documents, web pages and hypermedia knowledge sheets. They are intended for engineers, expert or novice technicians, manufacturers, sector coordinators and plant managers, as well as trainers and learners. They are usable and manageable in all types of environments and with different levels of accessibility. This paper highlights (1) the transfer knowledge capacity of eK-Books and (2) their usability in two agri-food sectors namely (1) the cheese sector with protected designation of origin (PDO) and protected geographical indication (PGI), and (2) the butchery and cold meat sectors.

Integrating collective know-how for multicriteria decision support in agrifood chains-application to cheesemaking.

Agrifood chain processes are based on a multitude of knowledge, know-how and experiences forged over time. This collective expertise must be shared to improve food quality. Here we test the hypothesis that it is possible to design and implement a comprehensive methodology to create a knowledge base integrating collective expertise, while also using it to recommend technical actions required to improve food quality. The method used to test this hypothesis consists firstly in listing the functional specifications that were defined in collaboration with several partners (technical centers, vocational training schools, producers) over the course of several projects carried out in recent years. Secondly, we propose an innovative core ontology that utilizes the international languages of the Semantic Web to effectively represent knowledge in the form of decision trees. These decision trees will depict potential causal relationships between situations of interest and provide recommendations for managing them through technological actions, as well as a collective assessment of the efficiency of those actions. We show how mind map files created using mind-mapping tools are automatically translated into an RDF knowledge base using the core ontological model. Thirdly, a model to aggregate individual assessments provided by technicians and associated with technical action recommendations is proposed and evaluated. Finally, a multicriteria decision-support system (MCDSS) using the knowledge base is presented. It consists of an explanatory view allowing navigation in a decision tree and an action view for multicriteria filtering and possible side effect identification. The different types of MCDSS-delivered answers to a query expressed in the action view are explained. The MCDSS graphical user interface is presented through a real-use case. Experimental assessments have been performed and confirm that tested hypothesis is relevant.