ABSTRACT
El fin del trabajo es determinar la validez de Net-Promoter-Score para medir la lealtad y comparar dos modelos que relacionan dimensiones de la calidad, valor, satisfacción y lealtad. En primer lugar, se determinó la validez convergente de Net-Promoter-Score en usuarios de servicios deportivos mediante una correlación entre ambos instrumentos. Posteriormente, se pusieron a prueba los dos modelos, utilizando en el primero Net-Promoter-Score y, en el segundo, una escala multidimensional que mide las intenciones futuras, en ambos casos se utilizó el mismo instrumento para valorar calidad, valor y satisfacción. Se realizó un análisis factorial confirmatorio de los modelos, con el objeto de comprobar la estabilidad de ambos. Los resultados obtenidos demuestran que los dos instrumentos son válidos para medir la lealtad de los usuarios de servicios deportivos y que el modelo que utiliza la escala multidemensional proporciona más información para la toma de decisiones de los responsables de la gestión. (AU)
The purpose of the work is to determine the validity of the Net-Promoter-Score to measure loyalty and to compare two models that relate dimensions of quality, value, satisfaction and loyalty. First, the convergent validity of the Net-Promoter-Score in users of sports services was determined by means of a correlation between both instruments. Subsequently, the two models were put to the test, using a Net-Promoter-Score in the first and a multidimensional scale that measures future intentions in the second, in both cases the same instrument was used to assess quality, value and satisfaction. A confirmatory factor analysis of the models was carried out in order to verify the stability of both. The results obtained show that the two instruments are valid for measuring the loyalty of users of sports services and the model that uses the multidemensional scale provides more information for decision-making by managers. (AU)
Subject(s)
Humans , Male , Female , Needs Assessment , Fitness Centers , Factor Analysis, Statistical , Surveys and QuestionnairesABSTRACT
INTRODUCTION: In recent decades, attention has been directed at global theories that attempt to prevent childhood obesity by exposing them to healthy environments. The aim of this study was to analyze the influence of health-promoting environments in primary schools in Logroño (La Rioja, Spain) on the habits of school children. METHODS: The directors of the 31 primary schools in the city completed a questionnaire which examined the health promotion activities of their schools. In addition, anthropometric measurements, adherence to the Mediterranean diet, and sedentary and physical activity habits were recorded from a representative sample of 329 schoolchildren in the sixth year of primary education (11-12 year-olds). RESULTS: The majority of schools had developed nutritional and/or physical activity programs (77.4% and 61.3%, respectively); however, teachers had generally not received specific training in that area. Guidelines regarding healthy habits were not formally included in the School Educational Project. Physical activity, which was greater amongst boys (P<.001), was mostly promoted after school hours. The major influences on school children's physical activity and dietary habits of the children were training of teachers, existence of guidelines, and access to sports grounds (P<.05). CONCLUSIONS: Although further research is required, this study shows that certain modifiable aspects in the organizational or school environment can influence the habits of school children at a fundamental stage of their development.
Subject(s)
Exercise , Feeding Behavior , School Health Services , Child , Cross-Sectional Studies , Female , Health Surveys , Humans , MaleABSTRACT
Introducción: el sobrepeso y la obesidad infantiles han pasado a ser, en las últimas décadas, una epidemia que afecta especialmente a los países desarrollados. Cada vez son más las repercusiones negativas sobre la salud que tienen relación con la obesidad infantil. El objetivo de este estudio fue determinar las prevalencias de sobrepeso y obesidad de una ciudad del norte de España, así como identificar los factores que influyen en la misma y la relación existente con la tensión arterial. Material y métodos: el estudio se llevó a cabo sobre una muestra representativa compuesta por 329 escolares de sexto curso de primaria (11-12 años) de la ciudad de Logroño (La Rioja, España). Se obtuvieron datos sociodemográficos, tensión arterial, desarrollo madurativo, índice de masa corporal, perímetros de cadera y cintura, y pliegues de tríceps y subescapular. Resultados: en todas las medidas antropométricas se encontraron diferencias significativas entre los normopesos y los sobrepesos/obesos. Las prevalencias de sobrepeso y obesidad, según referencias internacionales, fueron del 23,7 y el 3,3%, respectivamente. Estas prevalencias fueron mayores en niños y en alumnos de las escuelas públicas. Se encontraron relaciones significativas entre las variables antropométricas y la tensión arterial, tanto sistólica como diastólica. Conclusiones: los índices de sobrepeso y obesidad fueron similares a los del conjunto de la nación, siendo los casos con mayor prevalencia los de alumnos de sexo masculino y los escolarizados en centros públicos (AU)
Introduction: child overweight and obesity have become, in recent decades, an epidemic that affects developed countries in particular. Many increasingly negative health impacts are related to childhood obesity. The aim of this study was to determine the prevalence of overweight and obese people in a city of northern Spain, and to identify the factors that influence this prevalence and its relationship with blood pressure. Material and methods: the study was conducted on a representative sample of 329 sixth-grade students (11-12 years) from the city of Logroño. Socio-demographic data, blood pressure, maturational development, body mass index, waist and hip circumferences, and triceps and subscapular skinfolds were obtained. Results: in all anthropometric measurements significant differences between people of average weight and overweight/obese people were found. The prevalence of overweight and obese people, according to international benchmarks, was 23.7% and 3.3%, respectively. This prevalence was higher in boys and students in public schools. Significant relationships between anthropometric variables and both systolic and diastolic blood pressure were found. Conclusions: the rates of overweight and obese people were similar to the rest of the country, with the highest rates found in male students and in those educated in public schools (AU)
