Improving awareness in message exchanging platform - a knowledge driven approach.

One of the key functionalities in the Enterprise Application Integration (EAI) engines is a dashboard to provide awareness on the message traffic, performance and throughput. Current dashboards present a rich data set but often lacks context to interpret these data. This poster presents a knowledge driven approach in improving the dashboard by presenting contextualized information. The new dashboard will be evaluated by measuring user awareness, as measured by applying a quantitative analysis technique called SAGAT (Situational Awareness Global Assessment Technique) and the results will be presented.