Scenarios for the logistics services industry: A Delphi-based analysis for 2025.

The logistics services industry will be significantly affected by future developments throughout the world. Therefore, developing future scenarios is an important basis for long-term strategy development. Nevertheless, research exposes that there is a lack of awareness among logistics researchers and practitioners about future scenarios. In this paper, we apply scenario planning and present the findings of an extensive Delphi-based scenario study on the future of the logistics services industry in the year 2025. The major contribution of our research is the development of probable and unforeseen scenarios of the future which may provide a valuable basis for strategy development in the logistics services industry.