[Keys to improving the quality of life at work]. / Des clés pour améliorer la qualité de vie au travail.

Improving the quality of life at work (QWL) is a major challenge for health establishments in order to contribute to the well-being of their employees, strengthen their attractiveness and guarantee the quality of care. The National Agency for the Support of the Performance of Health and Medical-Social Establishments offers three cross-sectional views that illustrate complementary ways of improving QWL: integrating corporate social responsibility into the establishment's project; working on the management of medical and non-medical time; and setting up a project to synchronise medical and non-medical time.

[Time, a lever for change]. / Le temps, un levier du changement.

Race against time, interruptions, operating room tardiness, handover times… Expressions such as these show the significance of time in health professionals' everyday working lives. Health care facilities are no exception. In these structures, time is necessary to accomplish organisational transformation projects for the benefit of patients and users.