Intensive care and limits of technology.

The development of technology in the area of intensive care has allowed a fundamental improvement in patient care and supervision and has increased nursing staff's opportunity for autonomy. However the nurses state that they are poorly equipped to utilize or implement resources which they say would benefit the consumer.

[From communication with the patient to quality of health services]. / Dalla comunicazione con il malato alla qualità dei servizi sanitari.

Which is the link between the relationship with the patient and the services quality? This work aims to show the existence of this link and its influence on both the quality and the cost of the services given to the patient.