ABSTRACT
The purpose of this study was to examine the effects of an educational intervention, designed to occupy the waiting time in an eye clinic, on learning about glaucoma and patient satisfaction. Subjects (N = 100) waiting in the eye clinic were randomly assigned to 2 groups: (1) educational intervention and (2) usual clinic care (no structured education during the waiting time in the clinic). Patients who were taught in the clinic had significant gains in knowledge about glaucoma from pretest to posttest and were more satisfied with the education received during the visit.
Subject(s)
Glaucoma , Patient Education as Topic/methods , Aged , Female , Health Knowledge, Attitudes, Practice , Humans , Male , Michigan , Patient Satisfaction , Time Factors , Videotape RecordingSubject(s)
Confusion/nursing , Decision Making, Organizational , Decision Support Techniques , Nursing Assessment/methods , Nursing Staff, Hospital/organization & administration , Nursing, Supervisory/organization & administration , Observation/methods , Patient Selection , Risk Management/organization & administration , Humans , Liability, Legal , Nursing Administration Research , Organizational Policy , Perioperative Nursing , Personnel Staffing and Scheduling/organization & administration , Surveys and QuestionnairesABSTRACT
The authors describe a theory-based approach to computer skill development in nursing administration that is a strategy for preparing nurse administrators to meet the challenge for effective decision making in the rapidly changing health care environment. A framework is presented using theories of decision making and information processing to integrate the development of knowledge and skills for decision making with knowledge and skills associated with computer decision support. Computerized support is available to help managers be effective at each stage of the decision-making process. Focusing on five stages of the decision-making process, the authors discuss how computers can facilitate decision-making. Computer applications introduced throughout a three-semester program in nursing administration include bibliographic databases, thought and word processing, database programs, decision analysis programs, spreadsheets, and project management programs. The curriculum and course activities are described.
