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1.
PLoS One ; 16(10): e0258618, 2021.
Article in English | MEDLINE | ID: mdl-34648582

ABSTRACT

BACKGROUND: Hospital performance is often monitored by surveys that assess patient experiences with hospital care. Certain patient characteristics may shape how some aspects of hospital care are viewed and reported on surveys. OBJECTIVE: The aim of the study was to examine factors considered important to patients and determine whether there were differences in answers based on age, gender, or educational level. METHODS: Cross-sectional study based on a hospital survey developed via literature review and specialist recommendations. This study included randomly selected patients 18 years or older who were recently admitted to the hospital or admitted more than 50 days before the survey was being applied. Survey domains included age, gender, educational level, factors considered important for the health care in a hospital setting and sources of information about hospital quality used by each subject. Answers description and statistical analysis using Fisher exact test were performed. RESULTS: The survey was applied to 262 patients who were admitted under different services. The most important concern reported was the risk of getting a hospital-acquired infection (67.18%), followed by understanding explanation from the doctors' plans (64.12%) and doctors' ability to listen carefully (58.78%). Women are more concerned about their risk of falling (p = 0.03). Patients older than 65 years find important that the doctors explain everything in a way they can easily understand (p = 0.02), while lower educated patients consider most if the doctor treats them with courtesy and respect (p = 0.0027). CONCLUSION: Patient characteristics have an effect on how hospital care is perceived. Regardless of the characteristics of the population, the risk of getting an infection was the main concern overall, so it is important that hospitals promote actions to prevent it and share them with patients.


Subject(s)
Hospitals/standards , Patient Satisfaction/statistics & numerical data , Patients/psychology , Adult , Aged , Aged, 80 and over , Cross-Sectional Studies , Female , Hospitalization , Humans , Male , Middle Aged , Physician-Patient Relations , Surveys and Questionnaires , Young Adult
2.
South Med J ; 113(7): 356-359, 2020 Jul.
Article in English | MEDLINE | ID: mdl-32617598

ABSTRACT

OBJECTIVES: The United States has experienced an increase in sexually transmitted infections (STIs) in the past decade, a trend that may be influenced by communication gaps between family physicians and patients. We sought to identify factors that hinder discussion about safe sexual practices and STIs, understand physicians' perceptions of their role in preventing STIs, and explore methods of initiating discussions on sexual health. METHODS: From April 30, 2016 to September 1, 2016, family physicians at our institution were given written surveys with 22 questions to answer and rank in order of their best practice. The survey assessed participants' age, sex, level of medical education, and possible barriers to initiating discussion and offering advice on safe sexual practices. RESULTS: All of the participants identified time constraints and the presence of a patient's spouse, parents, or siblings as the most common barriers. Other barriers included fear of embarrassing patients and feeling inadequately knowledgeable about the sexual practices of lesbian, bisexual, gay, and transgender patients. All of the participants reported that patients rarely object to discussing sexual behaviors. CONCLUSIONS: Our study identified several barriers that family physicians may face when initiating discussions and advising patients on safe sexual practices. To prevent new cases of STIs, it is important to work around these barriers to improve physician-patient communication. This can be further improved by providing continuous learning opportunities for medical students, residents, and board-certified family physicians on ways to appropriately counsel patients on safe sexual practices.


Subject(s)
Physician-Patient Relations , Physicians, Primary Care/statistics & numerical data , Practice Patterns, Physicians'/statistics & numerical data , Safe Sex/psychology , Adult , Attitude of Health Personnel , Communication , Cross-Sectional Studies , Female , Florida , Humans , Male , Middle Aged , Physicians, Primary Care/psychology , Sexual Behavior/psychology , Surveys and Questionnaires
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