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Jt Comm J Qual Patient Saf ; 45(7): 524-529, 2019 07.
Article in English | MEDLINE | ID: mdl-31164262

ABSTRACT

The 2017-2018 influenza season was associated with high demand for both emergency department (ED) care and inpatient acute care for influenza-like illness (ILI). This high demand resulted in increased numbers of inpatients and ED patients, including prolonged ED length of stay. A large, urban, academic medical center in a cold-weather region was limited in its ability to expand its footprint to create de novo locations of care, such as temporary outbuildings or tents. As such, a large conference room was rapidly converted and placed in service as a temporary inpatient unit for adults requiring inpatient admission. LOGISTICS AND IMPLEMENTATION: The logistical, infection prevention, safety, information technology, staffing, and other concerns of creating a clinical environment during a high demand scenario is challenging. However, the lessons learned in this study are reproducible despite the complexity of this issue. CONCLUSION: This is believed to be the first published account of successful conversion of a nonclinical area to an operational clinical unit in response to a surge in demand for hospital care and admission. This may be a valid option for hospitals of all sizes as part of a surge or disaster plan.


Subject(s)
Disaster Planning/organization & administration , Hospital Administration , Hospital Design and Construction/methods , Influenza, Human/epidemiology , Influenza, Human/therapy , Humans , Information Systems/organization & administration , Personnel Staffing and Scheduling/organization & administration , Safety Management
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