ABSTRACT
Use of outsourced nurses is often a stop-gap measure for unplanned vacancies in smaller healthcare facilities such as long-term acute-care hospitals (LTACHs). However, the relationship of utilization levels (low, medium, or high percentages) of nonemployees covering staff schedules often is perceived to have negative relationships with quality outcomes. To assess this issue, the authors discuss the outcomes of their national study of LTACH hospitals that indicated no relationship existed between variations in percentage of staffing by contracted nurses and selected outcomes in this post-acute-care setting.
Subject(s)
Leadership , Nursing Staff, Hospital/statistics & numerical data , Outsourced Services/statistics & numerical data , Personnel Staffing and Scheduling/statistics & numerical data , Quality Indicators, Health Care/organization & administration , Skilled Nursing Facilities/statistics & numerical data , Acute Disease/therapy , Cross-Sectional Studies , Humans , Long-Term Care/organization & administration , Medication Errors/statistics & numerical data , Nursing Administration Research , Nursing Staff, Hospital/supply & distribution , Outcome Assessment, Health Care , Outsourced Services/organization & administration , Personnel Staffing and Scheduling/organization & administration , United States , WorkforceABSTRACT
When staffing effectiveness is not maintained over time, the likelihood of negative outcomes increases. This challenge is particularly problematic in long-term acute care hospitals (LTACHs) where use of outsourced temporary nurses is common when providing safe, sufficient care to medically complex patients who require longer hospital stays than normally would occur. To assess this issue, the authors discuss the outcomes of their survey of LTACH chief nursing officers that demonstrated LTACH quality indicators and overall patient satisfaction were within nationally accepted benchmarks even with higher levels of outsourced nurses used in this post-acute care setting.