[Job stressors and satisfaction in the nursing staff of a critical unit]. / Estresores laborales y satisfacción en la enfermería de una unidad de críticos.

OBJECTIVES: The objectives of our study were: to identify the stressor agents of the nursing staff according to the sociodemographical and professional characteristics; to know if the frequency of exposure to job stressors is modified based on sociodemographical characteristics; and to know if there is a relationship between job stress and satisfaction. MATERIAL AND METHOD: The study sample was made up of 71 nurses (N) and 48 nursing assistants (NA). Information was collected with a self-administrated questionnaire. Satisfaction was assessed with the Warr, Cook and Wall survey and job stressors with the <> Demographic and professional variables were collected. RESULTS: The percentage of responses was 88.2%. Mean stress in SD was significantly higher than in the NA, 38 (10.7) and 27.9 (9.2) respectively; p < 0.001. The stressor mean is higher based on age and type of contract in both categories. We have not found any differences in relationship to satisfaction. Both categories identified as main stressors those related with the patient's suffering, death and job excess. CONCLUSIONS: 1) The most frequently identified job stressors in both categories are those related with patient suffering, death and job excess. 2) The Ns have a significantly greater exposure to job stressors. 3) Young age and insecurity in the job increase exposure to job stressors. 4) We have not found any relationship between the job stressors and satisfaction.

Estresores laborales y satisfacción en la enfermería de una unidad de críticos / Job stressors and satisfaction in the nursing staff of a critical unit

Objetivos. Los objetivos de nuestro estudio han sido: identificar los agentes estresores del personal de enfermería, según sus características sociodemográficas y profesionales; conocer si la frecuencia de exposición a estresores laborales se modifica en función de las características sociodemográficas, y conocer si hay relación entre el estrés laboral y la satisfacción. Material y método. La muestra de estudio ha sido 71 enfermeras/os (DE) y 48 auxiliares de enfermería(AE). La información se recogió mediante un cuestionario autoadministrado. La satisfacción se valoró mediante la encuesta de Warr, Cook y Wall, y los estresores laborales mediante la escala Nursing Stress Scale. Se recogieron variables demográficas y profesionales. Resultados. El porcentaje de respuesta fue del 88,2%. La media de estrés en DE fue significativamente más alto que en AE, 38 (10,7) y 27,9 (9,2),respectivamente; p < 0,001. La media de estresores es más alta en función de la edad y el tipo de contrato en ambas categorías. No hemos encontrado diferencias con relación a la satisfacción. Ambas categorías identificaron como principales estresores los relacionados con el sufrimiento del paciente, la muerte y la sobre carga de trabajo. Conclusiones. 1) Los estresores laborales mas frecuentemente identificados en ambas categorías, son los relacionados con el sufrimiento del paciente, la muerte y la sobrecarga de trabajo. 2) Las DE tienen de forma significativa una mayor exposición a estresores laborales. 3) La juventud y la inseguridad en el puesto de trabajo aumentan la exposición a estresores laborales. 4) No hemos encontrado relación entre los estresores laborales y la satisfacción

Objectives. The objectives of our study were: to identify the stressor agents of the nursing staff according to the socio demographical and professional characteristics; to know if the frequency of exposure to job stressors is modified based on socio demographical characteristics; and to know if there is a relationship between job stress and satisfaction. Material and method. The study sample was made up of 71 nurses (N) and 48 nursing assistants (NA). Information was collected with a self-administrated questionnaire. Satisfaction was assessed with the Warr, Cook and Wall survey and job stressors with the «Nursing Stress Scale.» Demographic and professional variables were collected. Results: The percentage of responses was 88.2%. Mean stress in SD was significantly higher than in the NA, 38(10.7) and 27.9 (9.2) respectively; p < 0.001. The stressor mean is higher based on age and type of contract in both categories. We have not found any differences in relationship to satisfaction. Both categories identified as main stressors those related with the patient’s suffering, death and job excess. Conclusions. 1) The most frequently identified job stressors in both categories are those related withpatient suffering, death and job excess. 2) The Ns have a significantly greater exposure to job stressors. 3) Young age and insecurity in the job increase exposure to job stressors. 4) We have not found any relation ship between the job stressors and satisfaction