ABSTRACT
As new methods for interacting with systems are being developed for use within augmented or virtual reality, their impact on the quality of the user's experience needs to be assessed. Although many instruments exist for evaluating the overall user experience or the computer interface used to complete tasks, few provide measures that can be used to evaluate the specific forms of interaction typically used in these environments. This paper describes the development of a customizable questionnaire for measuring the subjective user experience that focuses on the quality of the interactions with objects in augmented reality/virtual reality (AR/VR) worlds, which we are calling the Customizable Interactions Questionnaire, or (CIQ). The final questionnaire measures five factors that are related to user satisfaction while using the system: quality of interactions, assessment of task performance, comfort, quality of sensory enhancements, and consistency with expectations.
ABSTRACT
Social touch is essential for our social interactions, communication, and well-being. It has been shown to reduce anxiety and loneliness; and is a key channel to transmit emotions for which words are not sufficient, such as love, sympathy, reassurance. However, direct physical contact is not always possible due to being remotely located, interacting in a virtual environment, or as a result of a health issue. Mediated social touch enables physical interactions, despite the distance, by transmitting the haptic cues that constitute social touch through devices. As this technology is fairly new, the users' needs and their expectations on a device design and its features are unclear, as well as who would use this technology, and in which conditions. To better understand these aspects of mediated interaction, we conducted an online survey on 258 respondents located in the USA. Results give insights on the type of interactions and device features that the US population would like to use.
