Subject(s)
Accreditation/organization & administration , Joint Commission on Accreditation of Healthcare Organizations/organization & administration , Mental Disorders/rehabilitation , Psychology, Clinical , Humans , Institutional Practice , Psychology, Clinical/economics , United States , United States Federal Trade CommissionABSTRACT
Dietetic students in a course on interviewing skills were given an opportunity to practice interviewing, first with "coached," volunteer clients, then with real clients. Their interviews were taped and later analyzed as to content and approach. In trying to develop rapport during the "relationship-establishing" phase of the interview, the students asked questions which required mininal self-exploration by the client to answer (closed questions), five times as often as any other type of question. For effective counseling which results in changed behavior by clients, skills in counseling which develop an understanding of clients' feelings must be learned and implemented in counseling settings.
Subject(s)
Counseling/methods , Dietetics/education , Behavior Therapy , Humans , Interviews as Topic/methods , Professional Competence/standards , Professional-Patient RelationsABSTRACT
Self-selected paraprofessional trainees enrolled in a helping skills training program participated in a 6-minute pretraining helping interview from which their frequency of continuing responses was obtained. Continuing responses allow helpees to present their concerns in a nonthreatening, supportive environment and are important in the relationship establishing stage of the helping process. For data analysis purposes only, trainees were divided into three groups, a high, medium, and low group, based on the frequency of continuing responses made. Following training, at posttest, no significant differences were found among the three groups on the amount of continuing responses made during a second identical 6-minute interview. Implications for various selection procedures and training are discussed.
