ABSTRACT
The recruitment and retention of highly qualified nurses present ongoing challenges to nursing service administrators throughout the world. Retention of nurses has been closely linked both to job satisfaction and selected demographic factors. Administrators must be aware of these demographic factors due to their importance to employees. The primary purpose of this study was to examine demographic correlates of job satisfiers and dissatisfiers among nurses in the West Bank of Palestine. Both the McCloskey/Mueller Satisfaction Scale (MMSS) and a single overall job satisfaction item were used to survey the entire population (n = 330) of nurses employed in 20 acute care hospitals. Significant relationships were found between job satisfaction and the demographic characteristics of marital status, distance traveled to work, number of years the nurse worked as an RN, and extended family responsibilities. This study of job satisfaction among nurses in a geographic location not previously studied provides nursing leaders in the West Bank with important information as they seek to retain and recruit nurses. The findings support the use of the MMSS in non-US countries and cultures. However, an argument is presented for further refinement of the instrument and the underlying conceptual framework of the instrument.
Subject(s)
Job Satisfaction , Nursing Staff, Hospital/psychology , Adult , Factor Analysis, Statistical , Female , Humans , Male , Middle East , Nursing Administration Research , Nursing Methodology Research , Nursing Staff, Hospital/supply & distribution , Personnel Selection , Personnel Turnover , Regression Analysis , Risk Factors , Surveys and QuestionnairesABSTRACT
The purpose of this study was to assess the validity of the McCloskey/Mueller Satisfaction Scale (MMSS) in the West Bank, a dissimilar society and culture from the United States, where the instrument was developed. A second purpose was to measure the correlation between the MMSS total score and a single-item measure of job satisfaction. In contrast to the 31-item scale with eight factors of Mueller and McCloskey, four factors emerged in the current study: Interaction, Extrinsic Rewards, Control Over Work Environment, and Professional Participation. The resulting model is more similar to the original 1974 McCloskey conceptual framework than the 1990 eight-factor model.
