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1.
Pediatrics ; 152(6)2023 Dec 01.
Article in English | MEDLINE | ID: mdl-38013508

Subject(s)
Evidence Gaps , Patients , Child , Humans
2.
Pediatr Radiol ; 52(1): 22-29, 2022 Jan.
Article in English | MEDLINE | ID: mdl-34535808

ABSTRACT

BACKGROUND: Pediatric imaging use and payment trends in accountable care organizations (ACOs) are seldom studied but are important for health policy decisions and resource allocation. OBJECTIVE: To evaluate patterns of advanced imaging use and associated payments over a 7-year period at a large ACO in the USA serving a Medicaid population. MATERIALS AND METHODS: We reviewed paid claims data from 2011 through 2017 from an ACO, analyzing the MRI, CT and US use trends and payments from emergency department (ED) and outpatient encounters. We defined "utilization rate" as the number of advanced imaging procedures per 100 enrolled children per calendar year. Average yearly utilization and payments trends were analyzed using Pearson correlation. RESULTS: Across 7 years, 186,552 advanced imaging procedures were performed. The average overall utilization rate was 6.99 (95% confidence interval [CI]: 6.9-7.1). In the ED this was 2.7 (95% CI: 2.6-2.8) and in outpatients 4.3 (95% CI: 4.2-4.3). The overall utilization rate grew by 0.7% yearly (P=0.077), with US growing the most at 4.0% annually (P=0.0005), especially in the ED in the US, where it grew 10.8% annually (P=0.000019). The overall payments were stable from 2011 to 2017, with outpatient MRI seeing the largest payment decrease at 1.8% (P=0.24) and ED US showing the most growth at 3.3% (P=0.00016). Head CT and abdominal US were the two most common procedures. CONCLUSION: Over the study period, advanced imaging utilization at this large pediatric ACO serving the Medicaid population increased, especially with US use in the ED. Overall payments related to advanced imaging remained stable over this period.


Subject(s)
Accountable Care Organizations , Child , Emergency Service, Hospital , Humans , Magnetic Resonance Imaging , Medicaid , Outpatients , United States
3.
J Rural Health ; 38(2): 420-426, 2022 Mar.
Article in English | MEDLINE | ID: mdl-33978993

ABSTRACT

PURPOSE: To contrast trends in rural and urban pediatric home health care use among Medicaid enrollees. METHODS: Medicaid administrative claims data were used to assess differences in home health care use for child members in a large pediatric accountable care organization (ACO) in Ohio. Descriptive statistics assessed rural and urban differences in health care use over a 10-year period between 2010 and 2019. FINDINGS: Pediatric home health care use increased markedly in the low-income (CFC) and disabled (ABD) Medicaid categories. Over the past 10 years, CFC-enrolled children from urban communities have seen more home health visits, fewer emergency department (ED) visits, and more well child visits compared to rural CFC-enrolled children. Children enrolled due to disabilities in urban communities have also seen more home health visit use but fewer preventive care visits than their rural counterparts. CONCLUSIONS: Within a pediatric ACO, rural home health care use has remained relatively stagnant over a 10-year period, a stark contrast to increases in home health care use among comparable urban populations. There are likely multiple explanations for these differences, including overuse in urban communities, lack of access in rural communities, and changes to home health reimbursement. More can be done to improve rural home health access. Such improvement will likely necessitate large-scale changes to home health care delivery, workforce, and financing. Improvements should be evaluated for return-on-investment not only in terms of direct costs, that is, reduced inpatient or ED costs, but also in terms of patient and family quality-of-life or key indicators of child well-being such as educational attainment.


Subject(s)
Accountable Care Organizations , Rural Health Services , Child , Emergency Service, Hospital , Humans , Medicaid , Rural Population , United States , Urban Population
4.
Pediatrics ; 148(6)2021 12 01.
Article in English | MEDLINE | ID: mdl-34851406

ABSTRACT

Medication administration errors that take place in the home are common, especially when liquid preparations are used and complex medication schedules with multiple medications are involved; children with chronic conditions are disproportionately affected. Parents and other caregivers with low health literacy and/or limited English proficiency are at higher risk for making errors in administering medications to children in their care. Recommended strategies to reduce home medication errors relate to provider prescribing practices; health literacy-informed verbal counseling strategies (eg, teachback and showback) and written patient education materials (eg, pictographic information) for patients and/or caregivers across settings (inpatient, outpatient, emergency care, pharmacy); dosing-tool provision for liquid medication measurement; review of medication lists with patients and/or caregivers (medication reconciliation) that includes prescription and over-the-counter medications, as well as vitamins and supplements; leveraging the medical home; engaging adolescents and their adult caregivers; training of providers; safe disposal of medications; regulations related to medication dosing tools, labeling, packaging, and informational materials; use of electronic health records and other technologies; and research to identify novel ways to support safe home medication administration.


Subject(s)
Medication Errors/prevention & control , Polypharmacy , Adolescent , Caregivers , Child , Communication Barriers , Dosage Forms , Drug Administration Schedule , Drug Storage , Health Literacy , Humans , Language , Medication Reconciliation , Nonprescription Drugs/administration & dosage , Pamphlets , Parents
5.
Pediatr Qual Saf ; 6(6): e493, 2021.
Article in English | MEDLINE | ID: mdl-34934877

ABSTRACT

Congenital heart disease (CHD), the most common congenital malformation, often requires surgical correction. As surgical mortality rates are low, a common quality marker linked with surgical outcomes is hospital length of stay (LOS). Reduced LOS is associated with better long-term outcomes, reduced hospital-acquired complications, and improved patient-family satisfaction. This project aimed to reduce aggregate median postoperative LOS for four CHD lesions from a baseline of 6.2 days by 10%. METHODS: This single-center study utilized the Institute for Healthcare Improvement model to achieve the project aim. A diuretic wean protocol implemented in April 2018 entailed weaning to a homegoing diuretic regimen upon transfer from the cardiac intensive care unit to the inpatient step-down unit. A discharge milestone checklist implemented in September 2018 contained milestones necessary for discharge and an anticipated date of discharge. Outcome measures included aggregate median postoperative LOS and ∆LOS. Balancing measures included cardiac intensive care unit bounce back, pleural chest tube replacement, and readmission rates. RESULTS: Our baseline aggregate median postoperative LOS for the lesions studied was 6.2 days. Following diuretic protocol implementation, the aggregate median LOS decreased to 4.4 days. Baseline ∆LOS decreased from 5.5 to 0.42 days. Postoperative cost fell by an average of $11,874. Balancing measures demonstrated no unintended consequences. CONCLUSIONS: Implementation of a diuretic wean protocol led to sustained improvement in postoperative LOS, and ∆LOS in a subset of CHD patients with no unintended consequences supporting that standardization of postoperative care is effective for improvement efforts and can reduce overall practice variation.

6.
Clin Pediatr (Phila) ; 59(12): 1049-1057, 2020 10.
Article in English | MEDLINE | ID: mdl-32506939

ABSTRACT

Project ECHO (Extension for Community Healthcare Outcomes) is a teleconsultation model for enhancing the treatment of underserved patients in primary care. Previous behavioral health (BH) adaptations of Project ECHO have primarily focused on adults or specific diagnoses and have relied on self-reported outcomes. The purpose of this pilot was to adapt Project ECHO to support pediatric primary care providers in addressing common BH needs and to conduct an initial evaluation of its effectiveness. Overall, participants reported high levels of satisfaction and a statistically significant improvement in their overall knowledge and skills (P = 0.001). Participation was also associated with a reduction in the use of psychotropic polypharmacy. This pilot adds to a growing body of literature suggesting that Project ECHO is a promising workforce development approach to build competencies for the management of BH issues in primary care.


Subject(s)
Child Behavior Disorders/therapy , Community Health Services/organization & administration , Primary Health Care/organization & administration , Problem Behavior , Telemedicine/organization & administration , Videoconferencing/organization & administration , Child , Humans , Parents , Pediatrics/organization & administration , Pilot Projects , Remote Consultation/organization & administration
7.
Pediatr Qual Saf ; 4(3): e175, 2019.
Article in English | MEDLINE | ID: mdl-31579874

ABSTRACT

OBJECTIVES: Quality improvement (QI) methodologies are not widely implemented in primary care practices. As an accountable care organization serving pediatric Medicaid recipients in Ohio, Partners For Kids (PFK) sought to build QI capacity in affiliated primary care practices to improve organizational performance on key quality measures. METHODS: A team of QI specialists developed a comprehensive training program focused on pediatric QI initiatives. From 2014 to 2017, community-based, primary care practices affiliated with PFK were recruited to participate in QI. The primary outcome, assessed yearly, was the proportion of eligible PFK patients accessing care at a practice with ≥1 active QI project. The proportion of QI projects that demonstrated moderate improvement, defined as the implementation of ≥1 intervention and observed improvement in process measures, within 12 months of initiation was also calculated for 2017. RESULTS: Over the study period, the PFK QI team supported 72 projects in 33 primary care practices throughout central and southeast Ohio. In 2017, 26 practices were engaged in ≥1 active QI project, reaching 26% of all eligible PFK patients. Of the 21 projects active as of January 2017, 11 (52%) showed moderate improvement within 12 months. CONCLUSIONS: The PFK QI team successfully supported QI capacity building in primary care practices throughout Ohio using a systematic approach to recruitment, training, and QI resource support. New, multilevel interventions are needed to promote the uptake of preventive services among patients.

8.
Am J Manag Care ; 25(3): 114-118, 2019 03.
Article in English | MEDLINE | ID: mdl-30875179

ABSTRACT

OBJECTIVES: To describe the extent and implications of "churn" between different Medicaid eligibility classifications in a pediatric population: (1) aged, blind, and disabled (ABD) Medicaid eligibility, determined by disability status and family income; and (2) Healthy Start Medicaid eligibility, determined by family income alone. STUDY DESIGN: As a result of a 2013 policy change, children with ABD eligibility transitioned from fee-for-service to capitated care. We used Ohio Medicaid claims data from July 2013 through June 2015 to explore the relationships among instability in eligibility category, demographics, and utilization. METHODS: To examine the potential financial effect of categorical churn, an effective capitation rate was created to capture the proportion of the maximum potential capitation rate that was realized. RESULTS: More than 20% of children exited ABD-based eligibility at least once. Switching was associated with younger age and rural residence and was not associated with healthcare use. CONCLUSIONS: Switching between eligibility categories is common and affects average capitation but not health service use.


Subject(s)
Eligibility Determination/organization & administration , Eligibility Determination/statistics & numerical data , Health Services/statistics & numerical data , Medicaid/organization & administration , Medicaid/statistics & numerical data , Age Factors , Child , Child, Preschool , Disabled Children/statistics & numerical data , Eligibility Determination/economics , Female , Humans , Income , Male , Medicaid/economics , Ohio , Rural Population , United States , Visually Impaired Persons/statistics & numerical data
9.
Acad Pediatr ; 19(2): 216-226, 2019 03.
Article in English | MEDLINE | ID: mdl-30597287

ABSTRACT

OBJECTIVE: This study evaluates the impact of a coordinated effort by an urban pediatric hospital and its associated accountable care organization to reduce asthma-related emergency department (ED) and inpatient utilization by a large, countywide Medicaid patient population. METHODS: Multiple evidence-based interventions targeting general pediatric asthma care and high health care utilizers were implemented using standardized quality improvement methodologies. Annual asthma ED and inpatient utilization rates by 2- to 18-year-old members of an accountable care organization living in the surrounding county (>140,000 eligible members in 2016), adjusted per 1000 children from 2008 through 2016, were analyzed using Poisson regression. We compared these ED utilization rates to national rates from 2006 to 2014. RESULTS: Asthma ED utilization fell from 18.1 to 12.9 visits/1000 children from 2008 to 2016, representing a 28.7% reduction, with an average annual decrease of 3.9% (P < .001), during a time when national utilization was increasing. Asthma inpatient utilization did not change significantly during the study period. CONCLUSIONS: Asthma-related ED utilization was significantly reduced in a large population of primarily urban, minority, Medicaid-insured children by implementing a multimodal asthma quality improvement program. With adequate support, a similar approach could be successful in other communities.


Subject(s)
Asthma/therapy , Emergency Service, Hospital/statistics & numerical data , Health Services/statistics & numerical data , Hospitalization/statistics & numerical data , Medicaid , Quality Improvement , Accountable Care Organizations , Acute Disease , Adolescent , Ambulatory Care , Child , Child, Preschool , Evidence-Based Medicine , Female , Hospitals, Pediatric , Hospitals, Urban , Humans , Male , United States
10.
Infect Control Hosp Epidemiol ; 39(8): 936-940, 2018 08.
Article in English | MEDLINE | ID: mdl-29962362

ABSTRACT

OBJECTIVE: We sought to identify factors associated with long duration and/or non-first-line choice of treatment for pediatric skin and soft-tissue infections (SSTIs). DESIGN: Retrospective cohort study. SETTING: Ambulatory encounter claims of Medicaid-insured children lacking chronic medical conditions treated for SSTI and/or animal bite injury in Ohio in 2014. METHODS: For all diagnoses, long treatment duration was defined as treatment >7 days. Non-first-line choice of treatment for SSTI included treatment with 2 antimicrobials dispensed on the same calendar day or any treatment not listed in the Infectious Diseases Society of America guidelines. The adjusted odds of (1) long treatment duration and (2) non-first-line choice of treatment were calculated for patient age, prescriber type, and patient county of residence characteristics (ie, rural vs metropolitan area and poverty rate). RESULTS: Of 10,310 encounters with complete data available, long treatment duration was prescribed in 7,968 (77.3%). The most common duration of treatment prescribed was 10 days. A non-first-line choice was prescribed in 1,030 encounters (10%). Dispensation of 2 antimicrobials on the same calendar day was the most common reason for the non-first-line choice, and of these, trimethoprim-sulfamethoxazole plus a first-generation cephalosporin was the most common regimen. Compared to pediatricians, the adjusted odds ratio of long treatment duration was significantly lower for all other primary care specialties. Conversely, nonpediatricians were more likely to prescribe a non-first-line treatment choice. Patient residence in a high-poverty county increased the odds of both long duration and non-first-line choice of treatment. CONCLUSIONS: Healthcare claims may be utilized to measure opportunities for first-line choice and/or shorter duration of treatment for SSTI.


Subject(s)
Anti-Bacterial Agents/therapeutic use , Drug Utilization/statistics & numerical data , Practice Patterns, Physicians'/statistics & numerical data , Skin Diseases, Bacterial/drug therapy , Soft Tissue Infections/drug therapy , Adolescent , Animals , Antimicrobial Stewardship , Bites and Stings/drug therapy , Child , Child, Preschool , Female , Humans , Infant , Male , Medicaid , Ohio , Outpatients , Pediatrics , Poverty , Practice Guidelines as Topic , Retrospective Studies , Time Factors , United States
11.
J Asthma ; 55(7): 785-794, 2018 07.
Article in English | MEDLINE | ID: mdl-28853957

ABSTRACT

OBJECTIVE: Asthma is a leading cause of pediatric emergency department (ED) use. Optimizing asthma outcomes is a goal of Nationwide Children's Hospital (NCH) and its affiliated Accountable Care Organization. NCH's Primary Care Network, comprised of 12 offices serving a predominantly Medicaid population, sought to determine whether an Asthma Specialty Clinic (ASC) operated within a single primary care office could reduce ED asthma rates and improve quality measures, relative to all other network offices. METHODS: An ASC was piloted with four components: patient monitoring, provider continuity, standardized assessment, and multi-disciplinary education. A registry was established to contact patients at recommended intervals. At extended-length visits, a general pediatrician evaluated patients and a multi-disciplinary team provided education. Novel educational tools were utilized, guideline-based templates recorded and spirometry obtained. ED asthma rate, spirometry utilization, and controller fills by intervention office patients were compared to all other network offices before and after ASC initiation. RESULTS: At baseline, asthma ED visits by intervention and usual care populations were similar (p = 0.43). After, rates were significantly lower for intervention office patients versus usual care office patients (p < 0.001), declining in the intervention population by 26.2%, 25.2%, and 31.8% in 2013, 2014, and 2015, respectively, from 2012 baseline, versus increases of 3.8%, 16.2%, and 9.5% in the usual care population. Spirometry completion, controller fills, and patients with favorable Asthma Medication Ratios significantly increased for intervention office patient relative to the usual care population. CONCLUSIONS: A primary care-based asthma clinic was associated with a significant and sustainable reduction in ED utilization versus usual care. What's new: This study describes a comprehensive, multi-disciplinary, and innovative model for an asthma management program within the medical home that demonstrated a significant reduction in ED visits, an increase in spirometry utilization, and an increase in controller fills in a high-risk asthma population versus comparison group.


Subject(s)
Ambulatory Care Facilities/organization & administration , Asthma/therapy , Emergency Service, Hospital/statistics & numerical data , Hospitals, Pediatric/statistics & numerical data , Primary Health Care/organization & administration , Ambulatory Care Facilities/statistics & numerical data , Child , Child, Preschool , Female , Humans , Male , Medicaid , Ohio , Patient Acceptance of Health Care/statistics & numerical data , Patient-Centered Care/organization & administration , Patient-Centered Care/statistics & numerical data , Pilot Projects , Primary Health Care/statistics & numerical data , United States
12.
Clin Infect Dis ; 64(11): 1479-1485, 2017 Jun 01.
Article in English | MEDLINE | ID: mdl-28329388

ABSTRACT

BACKGROUND.: Healthcare claims are underutilized to identify factors associated with high outpatient antibiotic use. METHODS.: We evaluated ambulatory encounter claims of Medicaid-insured children in 34 Ohio counties in 2014. Rates of total antibiotic and azithromycin prescriptions dispensed were determined by county of patient residence. Standardized treatment rates by county were estimated for uncomplicated upper respiratory tract encounters (acute otitis media, pharyngitis, sinusitis, presumed viral infection) after adjusting for patient age and encounter provider type. Uncomplicated encounters included healthy children at initial presentation of illness. Adjusted odds of treatment were calculated for patient age, provider type, and county characteristics (rural vs metropolitan; poverty rate). RESULTS.: Retail pharmacies dispensed 255291 antibiotics to this cohort in 2014. More than 25% were to children <3 years. County rates of total antibiotic and azithromycin prescriptions dispensed were 530.4-1548.3 and 57.3-378.7 per 1000 person-years, respectively. Of 246866 uncomplicated upper respiratory tract encounters, antibiotics were dispensed (within 3 days) in 46.1%. Presumed viral infection accounted for 18.5% of antibiotics. Standardized treatment rates by county ranged widely from 35.9% (95% confidence interval [CI], 33.3%-38.5%) to 63.2% (95% CI, 61.5%-64.9%). Compared to encounters with pediatricians, adjusted odds ratio of treatment was 2.02 (95% CI, 1.96-2.07) for family physicians and 1.74 (95% CI, 1.68-1.79) for nurse practitioners. Residence in rural or high-poverty counties increased odds of treatment. CONCLUSIONS.: Healthcare claims were useful to identify populations and providers with high antibiotic use. Claims data could be considered to track and report antibiotic prescribing frequency, especially where electronic medical records are not available.


Subject(s)
Anti-Bacterial Agents/therapeutic use , Antimicrobial Stewardship , Drug Prescriptions/statistics & numerical data , Medicaid , Adolescent , Azithromycin/therapeutic use , Child , Child, Preschool , Cohort Studies , Female , Humans , Infant , Male , Medicaid/statistics & numerical data , Multivariate Analysis , Otitis Media/drug therapy , Otitis Media/epidemiology , Outpatients , Practice Patterns, Physicians'/statistics & numerical data , Retrospective Studies , Sinusitis/drug therapy , Sinusitis/epidemiology , United States/epidemiology
13.
Pediatrics ; 139(1)2017 01.
Article in English | MEDLINE | ID: mdl-27940504

ABSTRACT

BACKGROUND AND OBJECTIVES: Children with medical complexity experience frequent interactions with the medical system and often receive care that is costly, duplicative, and inefficient. The growth of value-based contracting creates incentives for systems to improve their care. This project was designed to improve the health, health care value, and utilization for a population-based cohort of children with neurologic impairment and feeding tubes. METHODS: A freestanding children's hospital and affiliated accountable care organization jointly developed a quality improvement initiative. Children with a percutaneous feeding tube, a neurologic diagnosis, and Medicaid, were targeted for intervention within a catchment area of >300 000 children receiving Medicaid. Initiatives included standardizing feeding tube management, improving family education, and implementing a care coordination program. RESULTS: Between January 2011 and December 2014, there was an 18.0% decrease (P < .001) in admissions and a 31.9% decrease (P < .001) in the average length of stay for children in the cohort. Total inpatient charges were reduced by $11 764 856. There was an 8.2% increase (P < .001) in the percentage of children with weights between the fifth and 95th percentiles. The care coordination program enrolled 58.3% of the cohort. CONCLUSIONS: This population-based initiative to improve the care of children with medical complexity showed promising results, including a reduction in charges while improving weight status and implementing a care coordination program. A concerted institutional initiative, in the context of an accountable care organization, can be part of the solution for improving outcomes and health care value for children with medical complexity.


Subject(s)
Accountable Care Organizations/organization & administration , Contract Services/organization & administration , Enteral Nutrition , Medicaid/organization & administration , Nervous System Diseases/therapy , Outcome and Process Assessment, Health Care , Quality Improvement/organization & administration , Value-Based Health Insurance/organization & administration , Value-Based Purchasing/organization & administration , Accountable Care Organizations/economics , Adolescent , Child , Child, Preschool , Cohort Studies , Contract Services/economics , Cost Savings/economics , Enteral Nutrition/economics , Female , Hospitals, Pediatric/economics , Hospitals, Pediatric/organization & administration , Humans , Infant , Infant, Newborn , Interdisciplinary Communication , Intersectoral Collaboration , Length of Stay/economics , Male , Managed Care Programs/economics , Managed Care Programs/organization & administration , Medicaid/economics , Nervous System Diseases/economics , Patient Admission/economics , Quality Improvement/economics , United States , Value-Based Health Insurance/economics , Value-Based Purchasing/economics
14.
JAMA Pediatr ; 170(3): 259-66, 2016 Mar.
Article in English | MEDLINE | ID: mdl-26810378

ABSTRACT

IMPORTANCE: Pay for performance (P4P) is a mechanism by which purchasers of health care offer greater financial rewards to physicians for improving processes or outcomes of care. To our knowledge, P4P has not been studied within the context of a pediatric accountable care organization (ACO). OBJECTIVE: To determine whether P4P promotes pediatric performance improvement in primary care physicians. DESIGN, SETTING, AND PARTICIPANTS: This retrospective cohort study was conducted from January 1, 2010, to December 31, 2013. A differences-in-differences design was used to test whether P4P improved physician performance in an ACO serving Medicaid children. Data were obtained from 2966 physicians and 323,812 patients. Three groups of physicians were identified: (1) community physicians who received the P4P incentives, (2) nonincentivized community physicians, and (3) nonincentivized physicians employed at a hospital. INTERVENTION: Pay for performance. MAIN OUTCOMES AND MEASURES: Healthcare Effectiveness Data Information Set measure rates for preventive care, chronic care, and acute care primary care services. We examined 21 quality measures, 14 of which were subject to P4P incentives. RESULTS: There were 203 incentivized physicians, 2590 nonincentivized physicians, and 173 nonincentivized hospital physicians. Among them, the incentivized community physicians had greater improvements in performance than the nonincentivized community physicians on 2 of 2 well visits (largest difference was for adolescent well care: odds ratio, 1.05; 99.88% CI, 1.02-1.08), 3 of 10 immunization-incentivized measures (largest difference was for inactivated polio vaccine: odds ratio, 1.14; 99.88% CI, 1.07-1.21), and 2 nonincentivized measures (largest difference was for rotavirus: odds ratio, 1.11; 99.88% CI, 1.04-1.18). The employed physician group at the hospital had greater improvements in performance than the incentivized community physicians on 8 of 14 incentivized measures and 1 of 7 nonincentivized measures (largest difference was for hepatitis A vaccine: odds ratio, 0.34; 99.88% CI, 0.31-0.37). CONCLUSIONS AND RELEVANCE: Pay for performance resulted in modest changes in physician performance in a pediatric ACO, but other interventions at the disposal of the ACO may have been even more effective. Further research is required to find methods to enhance quality improvements across large distributed pediatric health systems.


Subject(s)
Accountable Care Organizations/standards , Medicaid , Pediatrics/standards , Primary Health Care/standards , Quality Improvement , Reimbursement, Incentive , Accountable Care Organizations/economics , Adolescent , Child , Child, Preschool , Female , Humans , Infant , Infant, Newborn , Male , Ohio , Pediatrics/economics , Pediatrics/organization & administration , Primary Health Care/economics , Primary Health Care/organization & administration , Program Evaluation , Quality Indicators, Health Care , Regression Analysis , Retrospective Studies , United States
16.
Adv Pediatr ; 61(1): 197-214, 2014 Aug.
Article in English | MEDLINE | ID: mdl-25037128

ABSTRACT

The use of a PFCSP, as a road map to operationalize the hospital's vision, has been a compelling paradigm to achieve significant QI results. The framework is simple yet directly aligns with the IOM domains of quality. It has inspired and helped actively engage hospital personnel in the work required to achieve the goals and vision of the hospital system. Five years after initiating this type of plan, activity is flourishing in each of the domains and midterm results are substantial. We think that the nature of this strategic plan has been an important aspect of our success to date.


Subject(s)
Delivery of Health Care/trends , Health Planning/trends , Patient-Centered Care/trends , Child , Family , Humans , Patient Satisfaction
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