Derivación a las consultas de gastroenterología desde atención primaria: evaluación de dos programas / Referrals to a gastroenterology outpatient clinic from primary care: evaluation of two programs

Objetivo Analizar el efecto de la puesta en marcha de una consulta de alta resolución (CAR) y de un programa de aumento de la capacidad resolutiva de atención primaria (PACRAP) en las derivaciones a las consultas de gastroenterología desde atención primaria y en los recursos utilizados. Métodos Estudio observacional retrospectivo basado en la revisión de las hojas de derivación y de las bases de datos de documentación clínica. Se analizaron el número y el motivo de las derivaciones, los tiempos de demora y el consumo de recursos en dos periodos: anterior (primer cuatrimestre de 2007) y posterior (primer cuatrimestre de 2009) a la puesta en marcha de la CAR y el PACRAP. Resultados Se evaluaron 881 derivaciones en el periodo anterior y 1076 en el posterior, y se halló una disminución de los tiempos de demora en el segundo periodo (80,8±64,34 días frente a 36,1±29,12 días, p<0,001). Las causas de derivación más frecuentes fueron dispepsia (27,7%), alto riesgo de cáncer colorrectal (17,1%), alteración del ritmo intestinal (18,2%), dolor (16%) y reflujo gastroesofágico (11,2%), sin diferencias entre ambos periodos. En el segundo periodo, los tiempos de demora fueron menores en las derivaciones a la CAR (primera consulta: 10,8±9,03 días frente a 42,8±28,67 días, p<0,001; alta: 39,6±80,65 días frente a 128,6±135,34 días, p<0,001). Sin embargo, el número de citas (3,6±2,20 frente a 3,2±1,95, p=0,015) y el coste por derivación (592,7±421,50 € frente a 486,0±309,66 €, p<0,001) fueron más altos. Conclusiones En el periodo estudiado aumentó el número de derivaciones evaluadas con una reducción en la demora. La CAR reduce los tiempos de atención, incrementando los recursos sanitarios utilizados(AU)

Objectives To analyze the effect of implementing a high-resolution clinic (HRC) and an increasing resolution capacity program in primary care (IRCPPC) for referrals to a gastroenterology outpatient clinic from primary care and the resources used. Methods A retrospective and observational study based on a review of referral sheets and databases was performed. We analyzed the number and reason for referrals, delay times and resource consumption in two periods: before (first 4 months of 2007) and after (first 4 months of 2009) the launch of the IRCPPC and HRC. Results In the first and second periods, 881 and 1076 patients, respectively, referred from primary health care were evaluated in the gastroenterology clinic, with a decrease in the delay time in the second period (80.8±64.34 days vs 36.1±29.12 days, p<0.001). The most frequent reasons for referral were dyspepsia (27.7%), high-risk of colorectal cancer (17.1%), disturbance of bowel rhythm (18.2%), abdominal pain (16%), and gastroesophageal reflux (11.2%), with no differences between the two periods. Although delay times until the first visit (10.8±9.03 days vs 42.8±28.67 days, p<0.001) and until discharge (39.6±80.65 days vs 128.6±135.34 days, p<0.001) were lower in referrals to the HRC, the number of visits (3.6±2.20 vs 3.2±1.95, p=0.015) and the cost of referrals (592.7±421.50 € vs 486.0±309.66 €, p<0.001) was higher. Conclusions In the study period the number of referrals increased, while the delay time decreased. Although the HRC reduces delay times, it is associated with an increase in health resource use(AU)

[Referrals to a gastroenterology outpatient clinic from primary care: evaluation of two programs]. / Derivación a las consultas de gastroenterología desde atención primaria: evaluación de dos programas.

OBJECTIVES: To analyze the effect of implementing a high-resolution clinic (HRC) and an increasing resolution capacity program in primary care (IRCPPC) for referrals to a gastroenterology outpatient clinic from primary care and the resources used. METHODS: A retrospective and observational study based on a review of referral sheets and databases was performed. We analyzed the number and reason for referrals, delay times and resource consumption in two periods: before (first 4 months of 2007) and after (first 4 months of 2009) the launch of the IRCPPC and HRC. RESULTS: In the first and second periods, 881 and 1076 patients, respectively, referred from primary health care were evaluated in the gastroenterology clinic, with a decrease in the delay time in the second period (80.8 ± 64.34 days vs 36.1 ± 29.12 days, p < 0.001). The most frequent reasons for referral were dyspepsia (27.7%), high-risk of colorectal cancer (17.1%), disturbance of bowel rhythm (18.2%), abdominal pain (16%), and gastroesophageal reflux (11.2%), with no differences between the two periods. Although delay times until the first visit (10.8 ± 9.03 days vs 42.8 ± 28.67 days, p < 0.001) and until discharge (39.6 ± 80.65 days vs 128.6 ± 135.34 days, p < 0.001) were lower in referrals to the HRC, the number of visits (3.6 ± 2.20 vs 3.2 ± 1.95, p = 0.015) and the cost of referrals (592.7 ± 421.50 € vs 486.0 ± 309.66 €, p < 0.001) was higher. CONCLUSIONS: In the study period the number of referrals increased, while the delay time decreased. Although the HRC reduces delay times, it is associated with an increase in health resource use.