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1.
Glob Public Health ; 18(1): 2103581, 2023 Jan.
Article in English | MEDLINE | ID: mdl-35938416

ABSTRACT

Violence in the community can impact access to health care. This scoping review examines the impact of urban violence upon youth (aged 15-24) access to sexual and reproductive health and trauma care in Low and Middle Income Countries (LMICs). We searched key electronic health and other databases for primary peer-reviewed studies from 2010 through June 2020. Thirty five of 6712 studies extracted met criteria for inclusion. They were diverse in terms of study objective and design but clear themes emerged. First, youth experience the environment and interpersonal relationships to be violent which impacts their access to health care. Second, sexual assault care is often inadequate, and stigma and abuse are sometimes reported in treatment settings. Third is the low rate of health seeking among youth living in a violent environment. Fourth is the paucity of literature focusing on interventions to address these issues. The scoping review suggests urban violence is a structural and systemic issue that, particularly in low-income areas in LMICs, contributes to framing the conditions for accessing health care. There is a gap in evidence about interventions that will support youth to access good quality health care in complex scenarios where violence is endemic.


Subject(s)
Developing Countries , Sex Offenses , Humans , Adolescent , Sexual Behavior , Violence , Reproductive Health , Delivery of Health Care
2.
Front Sociol ; 6: 775279, 2021.
Article in English | MEDLINE | ID: mdl-35097060

ABSTRACT

Powerlessness generally denotes loss of control and may be experienced among those with a terminal diagnosis and, as such, empowerment is a dominant discourse in end-of-life policy in the western Anglo-Saxon world. This paper analyzes thematically blogs authored by three people with a terminal diagnosis to examine the "power to be oneself," a concept which was identified in the "Ethics of Powerlessness" project conducted in the UK. The analysis demonstrates that the bloggers assert the "power to be themselves" which is expressed in three principal ways. Firstly, through assertion of agency to promote self-affirmation and control. Secondly, through claiming a "moral authority" expressed by providing advice not just on illness and death but also on how life should be lived. Thirdly, through discussing ideas about the future and creating a legacy. The blogs are a mechanism used to express and reinforce self-identity and to carve out a "sacred space" between life and death to nurture personal change and to project this onto a public arena. This analysis demonstrates the key role patient empowerment plays in constructing an identity with a terminal diagnosis, an element that is often overlooked in end-of-life policy.

3.
Health Justice ; 8(1): 3, 2020 Jan 16.
Article in English | MEDLINE | ID: mdl-31950292

ABSTRACT

BACKGROUND: Drugs and crime are linked and diversion from the criminal justice system into drug treatment is a well-established policy response. The point of arrest is a pivotal moment to initiate a drug-specific intervention. This paper assesses the impact of the introduction of drug testing on arrest (DToA) into a low crime area in England. Our mixed methods study analysed performance data collected by the National Drug Treatment Monitoring/Drug Test Recorder datasets and feedback from a series of semi-structured interviews with both clients and professionals. RESULTS: In total, 2210 people were tested 2861 times of which 42.0% (n = 928) tested positive. Of those, 3% subsequently engaged with effective treatment. However, throughout the criminal justice system, treatment engagements increased year on year from 20% (n = 77) to 26% (n = 131). Clients (n = 19) and professionals (n = 14) reported that DToA was an acceptable/tolerable addition to the treatment pathway. Interviews suggested that the point of arrest may help primary desistance from further offending. CONCLUSIONS: The staggered introduction of the DToA made direct measure of impact difficult and there appears to have been a 'displacement' effect in response to the extra investment. However, DToA appears to have contributed towards an overall uplift in criminal justice drug treatment system performance activities (identification, assessment, referral etc.) and may have served to help strengthen care pathways. Barriers were noted about engagement with DToA by entrenched opiate users, suggesting that the effectiveness of DToA was limited within that group. This study is the first to investigate the impact of the introduction of DToA into a low crime area.

4.
Eur J Cardiovasc Nurs ; 19(1): 4-7, 2020 01.
Article in English | MEDLINE | ID: mdl-31686533

ABSTRACT

This paper is written from the perspective of patients who have been diagnosed with takotsubo syndrome. It seeks to understand why these patients may feel dissatisfied with the care they receive. We consider four factors: (a) takotsubo syndrome is a relatively new condition and the knowledge base about treatment is limited and not widely disseminated among clinicians; (b) the age and gender profile of the patient group; (c) the implications of the categorisation of takotsubo syndrome as 'broken heart syndrome' and the over-emphasis of it as a 'psychosomatic' condition; (d) concern that patients with takotsubo syndrome might be labelled as over-emotional, especially if they do not recover quickly. We argue that these factors contribute to patients with takotsubo syndrome feeling poorly served.


Subject(s)
Patient Satisfaction/statistics & numerical data , Practice Guidelines as Topic , Stress, Psychological/therapy , Takotsubo Cardiomyopathy/diagnosis , Takotsubo Cardiomyopathy/psychology , Takotsubo Cardiomyopathy/therapy , Aged , Aged, 80 and over , Female , Humans , Male , Middle Aged
5.
J Adv Nurs ; 75(8): 1723-1731, 2019 Aug.
Article in English | MEDLINE | ID: mdl-30972850

ABSTRACT

AIMS: To understand the impact of urban violence and crime on HIV care delivery. BACKGROUND: Urban violence and crime can put pressure on the healthcare system and on nursing staff. Whilst there is research about the impact this has at the individual level, there is less research that places this in the context of the overall social eco-system. DESIGN: A qualitative design using inductive thematic analysis. METHODS: Between July 2016 - February 2017, we conducted in-depth interviews with 10 nurses working in two neighbourhoods with high levels of violence in Cape Town, South Africa. RESULTS: The effects of crime and violence were evident at multiple levels resulting in participants feeling "safe and unsafe" in a context where people view crime as endemic. Resilience emerged as a key concept in the findings. Resilience was apparent at individual, community, and organizational levels and enabled continued delivery of HIV care. CONCLUSION: The findings demonstrate the potential role of resilience in the social eco-health system required to sustain delivery of HIV care in the midst of urban violence and gangsterism. IMPACT: This study examined the impact of and response to urban violence on HIV care delivery. The findings indicate that resilience manifests at all levels of the social eco-system. Understanding the mechanisms employed to cope with endemic violence helps to address these challenges in the study setting, but also has a much wider application to other areas with endemic urban violence and crime.


Subject(s)
Delivery of Health Care/statistics & numerical data , HIV Infections/psychology , HIV Infections/therapy , Nursing Staff, Hospital/psychology , Primary Health Care/statistics & numerical data , Resilience, Psychological , Violence/psychology , Adaptation, Psychological , Adult , Aged , Aged, 80 and over , Attitude of Health Personnel , Female , Humans , Male , Middle Aged , South Africa , Urban Population/statistics & numerical data
6.
Front Sociol ; 4: 20, 2019.
Article in English | MEDLINE | ID: mdl-33869346

ABSTRACT

Public involvement in applied health research in the UK has become a pre-requisite for receiving funding from some bodies including the National Institute of Health Research. However, much of this involvement has been criticized as being tokenistic with an unequal power dynamic whereby the public voice is consulted but may be ignored. To redress this imbalance more participatory methods of involvement, such as co-production have emerged. This paper explores the relationship and power dynamic between researchers and public partners through the thematic analysis of interviews with fourteen researchers and six public contributors who were involved in projects that were identified as having many features associated with inclusive co-produced research. Public involvement was valued but the integration of scientific and lay knowledge on an equal basis was problematic. In practice, "co-opted relationships" were most common whereby public partners were slotted into a designated role created for them by the researcher/research team. There were though some examples of more equal partnerships being established to share power and decision-making including two cases where the research idea was initiated by the public partner. However, establishing an equal relationship and sharing power was constrained by the hierarchical nature of applied health research as well as issues around governance and accountability. Specifically, the positivist paradigm that predominates in applied health research and tends to privilege classically scientific ways of thinking, was a barrier to experiential knowledge being equally valued. This demonstrates the challenges inherent in establishing equal relationships and suggests that a transformation of research practices, culture and hierarchies is required for power sharing to become a reality. Specifically, the culture of applied health research needs to embrace more democratic participatory approaches, such as those used in research originating from the service user movement, as it is within these ways of working that public partners can more readily share power.

8.
J Homosex ; 66(5): 635-652, 2019.
Article in English | MEDLINE | ID: mdl-29336695

ABSTRACT

This article explores how previous exposure to religious homonegativity features in the sense-making process following HIV diagnosis in a homogenous sample of six gay men living in Northern Ireland. Interpretive phenomenological analysis was used to identify two key overarching themes: Negotiating authenticity in unsafe space, which relates to the experience of negotiating same-sex attraction within religious environments, and Re-emergence of religious shame in diagnosis, which relates to the way in which the men made sense of diagnosis from the position of having been exposed to religious homonegativity earlier in their lives. Findings demonstrate how the men negotiated their sexual orientation within religious contexts and how a reconstruction of God was necessary to preserve an authentic sense of self. Despite reaching reconciliation, HIV was initially appraised within a retributive religious framework that served to temporarily reinforce previously learned shame-based models of understanding this aspect of the self.


Subject(s)
HIV Infections/psychology , Homosexuality, Male/psychology , Religion and Sex , Social Stigma , Adaptation, Psychological , Adult , Defense Mechanisms , Humans , Male , Middle Aged , Sexual and Gender Minorities , Shame
9.
Res Involv Engagem ; 2: 28, 2016.
Article in English | MEDLINE | ID: mdl-29507763

ABSTRACT

PLAIN ENGLISH SUMMARY: Public involvement is required for applied health research funded in the UK. One of the largest funders, the National Institute of Health Research (NIHR), makes it clear that it values the knowledge of patients and the public. As a result, there are now many resources to make sure that the public voice is included in decision-making about research. However, there is concern that the public voice still has limited impact on research decision-making. This article asks to what extent has power shifted from the scientific research community to the public? It looks at how much power and impact patients and members of the public have about research by asking: How do the public contribute to deciding which research areas and which research projects should be funded? How do they influence how the research is carried out? The article argues that there is evidence that the public voice is present in research decision-making. However, there is less evidence of a change in the power dynamic between the scientific research community and the public. The public involved in research are not always equal partners. The scientific research community still has the loudest voice and patients and the public do not always feel sufficiently empowered to challenge it. ABSTRACT: Public involvement in applied health research is a pre-requisite for funding from many funding bodies. In particular the National Institute of Health Research (NIHR) in the UK, clearly states that it values lay knowledge and there is an expectation that members of the public will participate as research partners in research. As a result a large public involvement infrastructure has emerged to facilitate this. However, there is concern that despite the flurry of activity in promoting public involvement, lay knowledge is marginalised and has limited impact on research decision-making. This article asks to what extent has power shifted from the scientific research community to the public? It discusses the meaning of power and models of public involvement and examines the development of public involvement in applied health research. It identifies public involvement in a range of decision-making: identifying priority areas for commissioning research; making decisions about which projects are funded; decisions about details of research design. Whilst there is evidence that the public voice is present in the composition of research proposals submitted to NIHR and in the decision-making about which projects are funded and how they are carried out, there is less evidence of a change in the power dynamic manifest in social relations between the scientific research community and the public. As a result the biomedical model remains dominant and largely unchallenged in research decision-making.

10.
Sociol Health Illn ; 36(8): 1205-19, 2014 Nov.
Article in English | MEDLINE | ID: mdl-25040675

ABSTRACT

The recently developed sociological concept of superdiversity provides a potentially interesting and useful way of developing an understanding of life in contemporary Europe. Here we report on research based on individual narratives about access to health care, as described by a range of people from very different sociocultural backgrounds in four European countries. This article notes the frequent appearance in first-person narratives of the need for navigational assistance in the form of knowledge, cultural competence and orientation that facilitate the identification and use of pathways to health care. Our dataset of 24 semi-structured interviews suggests that, in the context of needing health care, the feeling of being a 'stranger in a strange land' is common in people from a wide range of backgrounds. In social settings characterised by transnationalism and cultural heterogeneity, it is important to understand the need for navigational assistance, particularly at times of uncertainty, in the design and delivery of health services. The relationship between the inhabitants of contemporary Europe and the healthcare systems available in the places where they live is dominated by both complexity and contingency - and this is the cultural field in which navigation operates.


Subject(s)
Cultural Diversity , Health Services Accessibility , Patient Navigation/methods , Adolescent , Adult , Aged , Cultural Competency , Europe , Family , Female , Friends , Humans , Interviews as Topic , Male , Middle Aged , Socioeconomic Factors , Young Adult
11.
Clin Teach ; 10(6): 384-8, 2013 Dec.
Article in English | MEDLINE | ID: mdl-24219523

ABSTRACT

BACKGROUND: Rural and island health care staff in Scotland are required to manage patients experiencing mental health crises. To ensure practitioners in remote and rural areas have the necessary skills, the Remote and Rural Healthcare Educational Alliance (RRHEAL) were asked to develop a pre-hospital mental health care course. METHODS: Several mental health care experts were asked to express an opinion on the essential content of such a course. Stakeholder review informed the development of a survey to identify the priority areas for training. The first round of the survey process involved an expert group of 16; the second round used a survey of over 300 remote and rural practitioners involved with the British Association for Immediate Care, Scotland (BASICS). RESULTS: The stakeholder review identified key content, summarised under the following topics: risk assessment; patient assessment; crisis management; handling difficult situations; engagement skills; mental health law; management of retrieval; pharmacology; theory and classification of mental illness; and understanding your network. DISCUSSION: This article shares how the needs within a national pre-hospital mental health care programme were identified, and demonstrates how consensus over the content of a national course was achieved through the use of a modified Delphi approach. The Clinical Skills Managed Educational Network (CSMEN), Self-Harm Mitigation Training (STORM®) and BASICS, alongside RRHEAL, contributed to this development. Using blended learning techniques the resulting course encourages a contextual approach to user needs, specifically teaching generic mental health care skills to staff who are often working single-handed, and are required to respond appropriately, locally and safely as they work towards achieving National Mental Health crisis standards.


Subject(s)
Mental Health/education , Rural Health/education , Curriculum , Delphi Technique , Humans , Mental Disorders/diagnosis , Mental Disorders/therapy , Needs Assessment , Risk Assessment , Scotland
12.
Health Res Policy Syst ; 11: 12, 2013 Apr 04.
Article in English | MEDLINE | ID: mdl-23557109

ABSTRACT

The National Institute for Health Research, Research Design Service (NIHR RDS) was set up to increase the number and proportion of high quality applications for funding for applied and patient focused health and social care research. Access to specialist expertise and collaboration between researchers and health practitioners at the proposal development stage is crucial for high quality applied health research. In this essay we develop the concept of 'research capital' to describe the wide range of resources and expertise required to develop fundable research projects. It highlights the key role the RDS plays supporting researchers to broker relationships to access the requisite 'research capital'.


Subject(s)
Cooperative Behavior , Health Resources/statistics & numerical data , Health Services Research/organization & administration , England , Humans , Patient-Centered Care , Social Welfare
13.
Cult Health Sex ; 14(1): 101-11, 2012.
Article in English | MEDLINE | ID: mdl-22085369

ABSTRACT

Research about sexuality is characterised by silences and invisibilities. This is particularly evident in some Islamic Arab societies where discussion of sexuality in general is not encouraged and practices such as homosexuality or pre-marital sex are not acknowledged. This creates a barrier to carrying out sex research and also means that much of the research-based knowledge and methodologies developed in a Western setting may have limited applicability. This paper uses research recently carried out among Bedouin young women in Jordan to examine these limitations and the extent to which research approaches and findings from relatively liberal Western cultures are appropriate and relevant. Following a description of the cultural context in which the study took place, the paper identifies potential risks of conducting sex research in this setting and the research limitations related to this risk. Finally, it addresses the question of whether doing sex research has any value given these restrictions.


Subject(s)
Attitude to Health/ethnology , Cultural Characteristics , Heterosexuality/ethnology , Social Perception , Stereotyping , Women's Health/ethnology , Adolescent , Adult , Arabs , Female , Health Status , Humans , Jordan , Quality of Life , Social Class , Young Adult
14.
Nurse Educ Pract ; 12(1): 41-5, 2012 Jan.
Article in English | MEDLINE | ID: mdl-21664188

ABSTRACT

A survey of 246 pre-registration nursing students in a University in the South West of England was carried out to explore the impact of course related travel on the student experience. Results from the survey indicated that students' main mode of transport to practice placements was by car which reflects the rural nature of the South West and the relative paucity of public transport. Long distances that many students travel to their study centre and to placements, and the concurrent financial strain that this creates, impacted negatively on the student experience. Students recognised the need to travel to a place of study and clinical placements and suggestions of minimising the negative impact of travel were offered. These included the increased use of electronic delivery of lectures, attendance at local university premises, the provision of shared transport to placements and placements closer to the student's home. Few students, however, considered the environmental impact of travel. Higher Education Institutions need to address issues of sustainability through promoting student wellbeing and taking steps to reduce greenhouse gas emissions. It is therefore important that student awareness of sustainability related issues is increased as well as focusing on reducing the environmental impact through organisational change.


Subject(s)
Carbon Footprint/standards , Clinical Clerkship/organization & administration , Schools, Nursing/statistics & numerical data , Students, Nursing/statistics & numerical data , Transportation/methods , Automobile Driving/statistics & numerical data , Carbon Footprint/statistics & numerical data , Clinical Clerkship/economics , Cross-Sectional Studies , Education, Nursing, Baccalaureate/economics , Education, Nursing, Baccalaureate/methods , Education, Nursing, Baccalaureate/statistics & numerical data , Education, Nursing, Diploma Programs/economics , Education, Nursing, Diploma Programs/methods , Education, Nursing, Diploma Programs/statistics & numerical data , England , Female , Humans , Male , Rural Population , Schools, Nursing/economics , Students, Nursing/psychology , Transportation/economics , Transportation/statistics & numerical data
15.
Soc Sci Med ; 71(8): 1480-8, 2010 Oct.
Article in English | MEDLINE | ID: mdl-20739109

ABSTRACT

This paper examines the experiences and perspectives of ex-military servicemen in the UK. It focuses specifically on the complex links between emotional distress and various constructions of 'masculinity' in a military context. Aspects of military culture that exacerbate vulnerability and also those that are protective to mental health are identified and discussed with reference to the theoretical constructs relating to hegemonic masculinity. A qualitative research design using semi-structured interviews provided in-depth accounts of the experiences of 20 ex-servicemen aged 23-44, all but one of whom were in the Army. We found that in a military setting hegemonic masculinity is embedded in the construction of a soldier identity and expression of emotion may be seen as inappropriate. As a result soldiers often lack a language with which to express distress (in a context in which they may witness extremely distressing events), which may result in delays in recognising and treating mental health problems. However, constructions of masculinity in this setting to some degree also promote a caring, sharing ethos based on strong inter-dependent bonds. A young soldier who can cope with the stresses of military life 'becomes a man', adopts a masculine/soldier identity and is well-placed to benefit from these protective factors, notably the camaraderie that is part of service life. In this manner a caring ethos in which some admissions of weakness may be permissible is situated within hegemonic masculinity. This seeming paradox between hyper masculinity and caring masculinities appears to be embedded within military culture, perhaps reflecting the flexibility and ambiguity inherent in constructions of hegemonic masculinity.


Subject(s)
Interpersonal Relations , Masculinity , Military Personnel/psychology , Social Identification , Stress, Psychological , Adaptation, Psychological , Adult , Emotions , Humans , Male , Organizational Culture , Qualitative Research , United Kingdom , Young Adult
16.
J Child Health Care ; 11(3): 208-20, 2007 Sep.
Article in English | MEDLINE | ID: mdl-17709356

ABSTRACT

Fifty-six children in two groups were discharged within 24 hours of an uncomplicated appendicectomy. While the children in the first group (N = 21) were visited by a nurse at home within 24 hours of discharge, the second group (N = 35) just received telephone calls. The cohort was evaluated by telephone interviews two weeks after discharge. All children fulfilling the discharge standards were discharged safely within 24 hours of surgery. Any physical complaints post-discharge were considered minor. The nurses were able to provide reassurance to the families, give advice and deal with minor problems. As a result the families felt safe and reassured, and in only one case did the fragility of parental confidence become obvious. This study has demonstrated the safety of discharging these children within 24 hours of surgery and the value to nursing contacts in enabling the families to care for their children at home.


Subject(s)
Aftercare/organization & administration , Appendectomy/nursing , Community Health Nursing/organization & administration , House Calls , Patient Discharge , Pediatric Nursing/organization & administration , Adolescent , Appendectomy/adverse effects , Appendectomy/psychology , Attitude to Health , Child , Child, Preschool , Community-Institutional Relations , England , Hospitals, University , Humans , Nurse's Role , Nursing Evaluation Research , Nursing Methodology Research , Parents/education , Parents/psychology , Patient Education as Topic , Safety , Social Support , Surveys and Questionnaires , Telephone , Time Factors
17.
Soc Sci Med ; 65(3): 524-35, 2007 Aug.
Article in English | MEDLINE | ID: mdl-17481791

ABSTRACT

Chronic illness such as multiple sclerosis (MS) is often associated with 'biographical disruption', a concept that is derived from qualitative narrative analyses examining how people make sense of their illness in the context of their lives [Bury, M. (1982). Chronic illness as biographical disruption. Sociology of Health and Illness, 4, 167-182]. This paper attempts to operationalise the idea of disruption to one's life trajectory in quantitative analysis by examining the social, economic and emotional disruption associated with MS. A number of studies have suggested that it impacts negatively on employment, income and sexual relationships; however previous research has been based upon samples of people with MS (pwMS), with a dearth of studies comparing pwMS with the general population. This study reports a systematic comparison of MS and non-MS households to enable the impact of MS to be quantified in terms of household composition and marital status; household income; economic activity; and to determine whether biographical disruptions such as relationship breakdown or unemployment are more or less prevalent among those affected by MS compared to the general population. The MS sample came from randomly selected members of the UK MS Society (n=783) and those accessing the MS Society website (n=133). Data for the general population came from the 2001/02 British General Household Survey (GHS). Cases from the MS Society sample were matched using propensity scoring with cases from the GHS. The results of the matched analysis show that both men and women with MS are significantly less likely to be employed than those in the general population and are significantly more likely to have a 'below average' household income, despite the fact that they are in a higher social class and have higher educational levels than people in the general population. Differences between the MS and GHS samples in terms of marital status become non-significant when socio-demographic variables are controlled for using propensity scoring. This study provides robust evidence on how MS impacts on and disrupts the life of the person with MS and their household in terms of income and employment.


Subject(s)
Cost of Illness , Family Characteristics , Income , Multiple Sclerosis/psychology , Social Support , Activities of Daily Living , Adult , Aged , Aged, 80 and over , Chronic Disease/psychology , Cross-Sectional Studies , Female , Humans , Male , Middle Aged , Unemployment
18.
Soc Sci Med ; 62(6): 1498-509, 2006 Mar.
Article in English | MEDLINE | ID: mdl-16203074

ABSTRACT

This examination of how Chinese migrant women resident in England engage with Western and Chinese healthcare systems when seeking treatment considers whether medical pluralism can enhance the cultural appropriateness of health care. The paper identifies the extent to which women's pathways to healthcare can be seen as 'Chinese' or as a reflection of the Western culture in which they live. It is based on an analysis of in-depth interviews with 42 women of Chinese origin living in the South East of England. Their use of Western and Chinese medicine is related to explanatory models underpinning health beliefs, treatment barriers encountered and resources drawn upon when seeking treatment. Variation is described, with some women using only Western medicine and others returning to their place of origin for indigenous Chinese medical treatment. Most, however, draw upon both medical systems. Women who are more connected with majority English culture are more successful in their consultations with Western health service practitioners but do not necessarily discontinue using Chinese medicine. We find that recourse to two different systems helps to overcome barriers when accessing health care. The health policy implications of the findings would suggest that a system that acknowledges and embraces medical pluralism would assist the development of culturally appropriate health care provision.


Subject(s)
Cultural Characteristics , Health Services/statistics & numerical data , Medicine, Chinese Traditional/statistics & numerical data , Women , Adult , China/ethnology , Emigration and Immigration , Female , Health Policy , Health Services Accessibility , Health Status , Humans , Middle Aged , Physician-Patient Relations , United Kingdom
19.
J Health Serv Res Policy ; 7(4): 216-21, 2002 Oct.
Article in English | MEDLINE | ID: mdl-12430565

ABSTRACT

OBJECTIVES: To identify barriers to communication between health care workers and Chinese women living in England, a group who are known to use the National Health Service (NHS) less than other ethnic groups; to consider whether such barriers lead to inequitable access to NHS mental health treatment; and to determine the extent to which this results from institutional racism. METHOD: A purposive sample of 42 Chinese women living in South-East England aged 29-60 years derived from a primary care group, two secondary mental health service providers and three Chinese associations. Subjects had all consulted a general practitioner and had either experienced mental distress (n= 24) and/or had used traditional Chinese medicine (n = 25). RESULTS: Communication with health care professionals was hindered by a lack of common language and an absence of shared concepts concerning the causes and manifestations of health and illness, particularly mental health. This lack of communication resulted in delayed diagnoses, misunderstood treatment regimens and deterred women from (re-)presenting to the NHS. Among our informants, these types of problem were more acute for those women who were most marginalised from English-language culture. CONCLUSIONS: Linguistic and conceptual problems explain Chinese women's relatively poor access to mental health services. The continuing failure to tackle systematically these communication problems through the routine provision of interpretation and advocacy services lays the health care system open to the charge of "institutional racism".


Subject(s)
Communication Barriers , Depression/ethnology , Mental Health Services/standards , Patient Satisfaction/ethnology , Primary Health Care/standards , State Medicine/standards , Women's Health Services/standards , Adult , China/ethnology , Critical Pathways , Depression/diagnosis , Depression/therapy , England , Female , Health Care Surveys , Health Services Accessibility , Health Services Needs and Demand , Humans , Language , London , Middle Aged , Prejudice , Professional-Patient Relations , Surveys and Questionnaires
20.
J Health Serv Res Policy ; 7(3): 160-5, 2002 Jul.
Article in English | MEDLINE | ID: mdl-12171746

ABSTRACT

OBJECTIVES: To identify the relationship between 'inappropriate' attendance at an accident and emergency department (AED) by adults registered with local general practices and their use of primary care. METHODS: A case-control study matched for age, sex, distance from the AED, social class and registered general practice and set in a single AED and two health centres in South Essex. The participants were a total of 452 patients over 15 years old from the two health centres classified as having attended the AED 'inappropriately' in 1997 as identified by a modified Sheffield process method, and 452 controls. The predictive variables were measures of utilisation in the year 1997, including number of contacts in primary care, referral and investigation costs. Measures of morbidity were collected as potential confounders. These included a recorded history of anxiety or depression in the year 1997, or being in receipt of repeat prescriptions in that year. RESULTS: The rate of 'inappropriate' attendance was 16.8% [95% confidence interval (CI): 15.7-18.0]. All measures of utilisation and markers of anxiety and depression were significantly positively associated with 'inappropriate' attendance, but there was no association with markers of chronic morbidity. Only the number of general practitioner (GP) appointments (P < 0.0001) and out-of-hours advice calls (P < 0.0001) were independently correlated with 'inappropriate' attendance in a conditional logistic regression. 'Inappropriate' attendees had approximately twice as many GP appointments and 10 times as many out-of-hours telephone contacts with the GP. CONCLUSIONS: GP-registered, 'inappropriate' attendees at AEDs utilise primary care services more than matched controls; this pattern of service utilisation appears to be unrelated to chronic physical illness. Thus, simply providing new, directly accessible primary health care services may not significantly reduce AED use.


Subject(s)
Emergency Service, Hospital/statistics & numerical data , Family Practice/organization & administration , Health Services Misuse/statistics & numerical data , Primary Health Care/statistics & numerical data , Adolescent , Adult , Aged , Anxiety/epidemiology , Case-Control Studies , Catchment Area, Health , Depressive Disorder/epidemiology , England , Health Services Accessibility , Health Services Research , Humans , Middle Aged , Social Class , Utilization Review
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