ABSTRACT
The role of the chief nursing officer is multifaceted and complex. These complexities can be exacerbated during times of turbulence, specifically the COVID-19 pandemic. Understanding communication and collaboration are core to achieving optimal outcomes, this article outlines the experience of 3 chief nursing officers through the COVID-19 pandemic and the value of a structured platform for peer shared learning and support.
ABSTRACT
Hospitals and health systems have only now started to realize the impact of the COVID-19 pandemic on the quality of nursing care. This analysis outlines the effects of the pandemic on nurse sensitive indicators (NSI) as described by chief nursing officers from across the nation. Demographic data concerning staffing and NSIs, including performance and surveillance during COVID-19, were collected to gain a national perspective on the collective experience of chief nursing executives. Shared solutions and lessons learned through the pandemic were captured during round-table discussions with 272 executives.
ABSTRACT
With the evolution from single healthcare entities to health systems, the role of the system chief nurse executive (SCNE) has evolved. The SCNE leads at the highest executive level in the system and has continuum of care accountability. To effectively support the scope and breadth of the SCNE role, the organizational structure must contain key elements to ensure success. This article outlines the key elements of a system nursing organization and serves to aid in the development, improvement, and sustainability of successful system nursing structures.