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6.
Patient Couns Health Educ ; 3(4): 156-60, 1982.
Article in English | MEDLINE | ID: mdl-10255737

ABSTRACT

This study examines patient satisfaction with care received in a subspecialty clinic, appointment-keeping behavior in that clinic, and the interrelationships between satisfaction and appointment-keeping compliance. The implications for health education and patient counselling are also discussed. The setting is an outpatient clinic of a large university hospital that serves both an urban and rural population. A mailed questionnaire was returned by 150/270 (56%) patients. While satisfaction and compliance were not significantly related, satisfaction was significantly related to the patient's perception of benefit received as a result of care provided by the clinic.


Subject(s)
Consumer Behavior , Patient Compliance , Adult , Appointments and Schedules , Arthritis/therapy , Female , Humans , Male , Middle Aged , Outpatient Clinics, Hospital , Patient Education as Topic , Surveys and Questionnaires
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