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1.
Emerg Med Clin North Am ; 29(1): 83-93, 2011 Feb.
Article in English | MEDLINE | ID: mdl-21109105

ABSTRACT

Febrile seizures are common in children, who are often brought to the nearest emergency department (ED). Patients who meet the case definition of simple febrile seizure are not at higher risk for serious bacterial illness than clinically similar febrile children who have not experienced a convulsion. Children who have had complex febrile seizures must be evaluated on a case-by-case basis, and treated with diagnostic and therapeutic measures based on the differential diagnosis. Round-the-clock prophylactic administration of antipyretics has not been demonstrated to affect recurrence of simple febrile seizure. Parents should be informed that recurrence is common, and that these convulsions are benign with an excellent prognosis. Care-givers should be informed that the risk of developing epilepsy after a simple febrile seizure is low, but that complex febrile seizures carry a significantly higher risk.


Subject(s)
Emergency Service, Hospital , Seizures, Febrile/diagnosis , Seizures, Febrile/therapy , Bacterial Infections/complications , Child , Child, Preschool , Fever/diagnosis , Humans , Recurrence , Risk Factors , Seizures, Febrile/classification
2.
J Pediatr ; 157(1): 138-143.e2, 2010 Jul.
Article in English | MEDLINE | ID: mdl-20334875

ABSTRACT

OBJECTIVE: To report an experience with large-scale rapid transportation of hospitalized children, highlighting elements applicable to a disaster event. STUDY DESIGN: This was a retrospective study of the relocation of an entire pediatric inpatient population. Mitigation steps included postponement of elective procedures, implementation of planned discharges, and transfer of selected patients to satellite hospitals. Drills and simulations were used to estimate travel times and develop contingency plans. A transfer queue was modified as necessary to account for changing acuity. The Hospital Incident Command System was used. RESULTS: Thirteen critical care teams, 5 general crews, 2 vans, and 4 other vehicles transferred a total of 111 patients 8.5 miles in 11.6 hours. Patients were transferred along parallel (vs series) circuits, allowing simultaneous movement of patients from different areas. Sixty-four patients (including 32 infants) were considered critically ill; 24 of these patients required ventilator support, 3 required inhaled nitric oxide, 30 required continuous infusions, and 4 had an external ventricular drain. There were no adverse outcomes. CONCLUSIONS: Mass inpatient pediatric transfers can be managed rapidly and safely with parallel transfers. Preexisting agreements with regional pediatric teams are imperative. Disaster preparedness concepts, including preplanning, evacuation priorities, recovery analysis, and prevention/mitigation, can be applied to this event.


Subject(s)
Critical Care , Efficiency, Organizational , Hospitals, Pediatric/organization & administration , Inpatients , Patient Transfer/methods , Child , Child, Preschool , Critical Care/methods , Female , Humans , Infant , Male , Retrospective Studies , Time Factors
3.
Pediatrics ; 125(3): e631-8, 2010 Mar.
Article in English | MEDLINE | ID: mdl-20176670

ABSTRACT

CONTEXT: Language barriers affect health care interactions. Large, randomized studies of the relative efficacy of interpreter modalities have not been conducted. OBJECTIVE: To compare the efficacy of telephonic and in-person medical interpretation to visits with verified bilingual physicians. METHODS: This was a prospective, randomized trial. The setting was an urban pediatric emergency department at which approximately 20% of visits are by families with limited English proficiency. The participants were families who responded affirmatively when asked at triage if they would prefer to communicate in Spanish. Randomization of each visit was to (1) remote telephonic interpretation via a double handset in the examination room, (2) an in-person emergency department-dedicated medical interpreter, or (3) a verified bilingual physician. Interviews were conducted after each visit. The primary outcome was a blinded determination of concordance between the caregivers' description of their child's diagnosis with the physician's stated discharge diagnosis. Secondary outcomes were qualitative measures of effectiveness of communication and satisfaction. Verified bilingual providers were the gold standard for noninferiority comparisons. RESULTS: A total of 1201 families were enrolled: 407 were randomly assigned to telephonic interpretation and 377 to in-person interpretation, and 417 were interviewed by a bilingual physician. Concordance between the diagnosis in the medical record and diagnosis reported by the family was not different between the 3 groups (telephonic: 95.1%; in-person: 95.5%; bilingual: 95.4%). The in-person-interpreter cohort scored the quality and satisfaction with their visit worse than both the bilingual and telephonic cohorts (P < .001). Those in the bilingual-provider cohort were less satisfied with their language service than those in the in-person and telephonic cohorts (P < .001). Using the bilingual provider as a gold standard, noninferiority was demonstrated for both interpreter modalities (telephonic and in-person) for quality and satisfaction of the visit. CONCLUSIONS: Both telephonic and in-person interpretation resulted in similar concordance in understanding of discharge diagnosis compared with bilingual providers. In general, noninferiority was also seen on qualitative measures, although there was a trend favoring telephonic over in-person interpretation.


Subject(s)
Communication , Language , Telephone , Adolescent , Child , Child, Preschool , Female , Humans , Infant , Male , Prospective Studies
5.
Pediatr Emerg Care ; 23(5): 304-7, 2007 May.
Article in English | MEDLINE | ID: mdl-17505272

ABSTRACT

OBJECTIVES: The American Academy of Pediatrics Section of Emergency Medicine's Subcommittee on Administration developed a survey tool targeting recent pediatric emergency medicine (PEM) fellowship graduates to assess the current PEM job market in a variety of areas including (1) the new positions accepted, (2) perspectives of fellowship training, and (3) the relationship between PEM and general emergency medicine practice. METHODS: The 40-question internet-based survey was developed through www.surveymonkey.com. Solicitations to PEM fellowship graduates who completed training between the years 2000 and 2005 were sent via the Section of Emergency Medicine member e-mail list as well as the PEM LISTSERV. Data collection occurred from April to May 2005. RESULTS: Of 125 survey respondents, 89% completed a 3-year pediatrics residency plus a 3-year PEM fellowship. Offers to graduates of positions with research expectations outnumbered clinical positions, 3:2, with an average of 5 total positions offered per respondent. Thirty-four percent remained at the institution of fellowship graduation, and 71% accepted faculty appointments with medical school affiliation. Seventy percent of work time was spent on clinical duties and 10% on research. Most felt better prepared in the areas of clinical training and teaching than in the areas of research and administration. Additional general emergency medicine exposure was not desired. Half of the respondents felt that a 2-year fellowship program would have met their career goals. CONCLUSIONS: Recent PEM fellowship graduates felt that job availability was good and were satisfied with their new positions. Respondents perceived better fellowship training in clinical and teaching aspects than in research and administration. New positions were heavily clinical and matched career goals.


Subject(s)
Education, Medical, Graduate/statistics & numerical data , Emergency Medicine/statistics & numerical data , Employment/statistics & numerical data , Pediatrics/statistics & numerical data , Physicians/statistics & numerical data , Academic Medical Centers/statistics & numerical data , Adult , Attitude of Health Personnel , Contract Services/statistics & numerical data , Data Collection , Emergency Medicine/education , Faculty, Medical/statistics & numerical data , Fellowships and Scholarships/statistics & numerical data , Female , Goals , Hospitals/statistics & numerical data , Humans , Internship and Residency/statistics & numerical data , Job Satisfaction , Male , Marketing , Pediatrics/education , Physicians/psychology , Professional Practice/statistics & numerical data , Time Management , Unemployment/statistics & numerical data , United States
6.
Pediatr Emerg Care ; 22(7): 465-9, 2006 Jul.
Article in English | MEDLINE | ID: mdl-16871103

ABSTRACT

OBJECTIVE: In 1996, the American Academy of Pediatrics published practice parameters for the acute management of febrile seizure. These guidelines emphasize the typically benign nature of the condition and discourage aggressive neurodiagnostic evaluation. The extent to which these suggestions have been adopted by general emergency medicine practitioners is unknown. We sought to describe recent patterns of the emergency department (ED) evaluation of febrile seizures with respect to these parameters. METHODS: A retrospective review of records of children between 6 month and 6 years of age diagnosed with "febrile seizure" (International Classification of Diseases, Ninth Revision, Clinical Modification 780.31) at 42 community hospital general EDs nationwide was performed. Electronic records of an ED physician billing service from October 2002 to September 2003 were used to identify relevant records. Data had been entered into a proprietary template documentation system, and all charts were reviewed by a professional coder blinded to outcomes of interest. Rates of resource utilization (including lumbar puncture, radiography, hospital admission) were noted. RESULTS: A total of 1029 charts met inclusion criteria. The overall rate of lumbar puncture was 5.2%, and variations were strongly associated with age (8.4% <18 months old vs 3.3% >18 months old). This low rate and age discrimination were consistent with the guidelines of the American Academy of Pediatrics. Although not recommended in the routine evaluation of febrile seizure, computed tomography was part of the evaluation in 11%. The overall rate of admissions or transfers was 12%. CONCLUSIONS: Six years after publication of practice parameters, the use of lumbar puncture in the evaluation of febrile seizure is uncommon and most patients are discharged home. However, the relatively frequent use of head computed tomography is inconsistent with these practice guidelines and merits further investigation.


Subject(s)
Community Medicine , Emergency Treatment , Guideline Adherence/statistics & numerical data , Pediatrics , Child , Child, Preschool , Female , Humans , Infant , Male , Retrospective Studies , Seizures, Febrile
7.
Am J Emerg Med ; 23(7): 872-5, 2005 Nov.
Article in English | MEDLINE | ID: mdl-16291444

ABSTRACT

BACKGROUND: Hemolysis in pediatric specimens is common due to difficult blood draws and small-bore intravenous catheters. Values of serum K+ become falsely elevated secondary to release of intracellular contents. If a reliable correction factor existed for this factitious elevation, repeat K+ measurements might be avoided. OBJECTIVE: The aim of the study was to establish a correction factor for factitiously elevated K+, using free plasma hemoglobin (p-Hgb) as a measure of in vitro hemolysis. METHODS: Twenty whole-blood specimens drawn from healthy adults via a 23-gauge needle were divided into 4 aliquots: (1) no manipulation, (2) mechanical hemolysis via a 27-gauge needle, (3) addition of potassium acetate (KAc), and (4) addition of KAc and mechanical hemolysis. KAc was added to mimic potentially significant hyperkalemia. All specimens had standard K+ and p-Hgb measurements performed. RESULTS: Nonhemolyzed and hemolyzed K+ ranged from 3.2 to 8.1 mEq/L and 3.5 to 10.0 mEq/L, respectively. A linear relationship existed between the change in K+ and p-Hgb from the nonhemolyzed to hemolyzed specimens. A correction factor for K+ of 0.00319 (95% confidence interval, 0.00290-0.00349) x p-Hgb was obtained. CONCLUSIONS: A reliable correction factor for factitious hyperkalemia in a clinically relevant range exists. By example, using the above correction factor, one can predict that the delta K+ in a specimen with 500 mg/dL of p-Hgb will be 1.6 mEq/L (range, 1.5-1.7). We suggest that when the lower bound of the predicted delta K+ results in a corrected value within the reference range, a second blood draw is unnecessary.


Subject(s)
Algorithms , Hemoglobins/metabolism , Hemolysis/physiology , Potassium/blood , Adolescent , Adult , Humans , Linear Models , Potassium Acetate , Reference Values , Reproducibility of Results
8.
J Emerg Med ; 28(3): 257-261, 2005 Apr.
Article in English | MEDLINE | ID: mdl-15769564

ABSTRACT

Although decision rules for radiographs of pediatric knee injuries have been suggested from retrospective studies, prospective evaluations of such rules have been limited. We sought to prospectively assess the performance of a rule in children presenting with acute knee injuries. Eligible participants were children aged 3-18 years with an acute knee injury. The settings for the study were a tertiary pediatric emergency department (ED), a community hospital ED, and a pediatric urgent care center. All of the participants received standard knee radiographs. Before radiography, each patient was assessed by a pediatrician or pediatric emergency physician for presence of the following: 1) inability to bear weight, 2) inability to flex the knee to 90( degrees ), 3) presence of bony tenderness. The radiographs were interpreted by a radiologist blinded to the study; those with findings reported as consistent with acute fracture were considered positive. A total of 146 patients were enrolled (65% male, mean age 11.6 years). Of these, 15 (10.3%) had a fracture on their radiograph, 6 of which were related to trampoline use. Seventy-seven (53%) were negative for criterion 1 (i.e., able to bear weight immediately after the accident and in the ED), none (0%) of whom had fractures. The negative predictive value of this criterion was 1.0 (95% CI 0.94-1.0). The positive predictive value was 0.22 (95% CI 0.13-0.34). The sensitivity was 1.0 (95% CI 0.82-1.0). The specificity was 0.59 (95% CI 0.50-0.67). Three patients negative for criterion 3 were found to have fractures. The proximal tibia was the most common fracture site (47%). In conclusion, assessment of the ability to bear weight would have decreased the use of radiography by 53% without missing any fractures in our study population. No additional value to the rule was found by adding assessment of the ability to flex the knee or bony tenderness.


Subject(s)
Athletic Injuries/diagnostic imaging , Fractures, Bone/diagnostic imaging , Knee Injuries/diagnostic imaging , Adolescent , Athletic Injuries/etiology , Child , Child, Preschool , Decision Making , Emergency Service, Hospital , Female , Fractures, Bone/etiology , Humans , Knee Injuries/etiology , Male , Predictive Value of Tests , Prospective Studies , Radiography
9.
AMIA Annu Symp Proc ; : 659-63, 2005.
Article in English | MEDLINE | ID: mdl-16779122

ABSTRACT

OBJECTIVE: To describe parental use of an Internet-based educational and emotional support system, in a regional NICU program. METHODS: Baby CareLink was installed in NICUs in 4 Denver area hospitals in 2003. Parents were offered access from hospital terminals and from any other Internet access point. Data on use of the program was collected by the computer system. Discharge status was verified by Colorado's Department of Public Assistance. RESULTS: Of the 388 families admitted to Denver area NICUs with Baby CareLink during the study period, 135 (34.8%) were identified as Medicaid families (needing public assistance). After exclusions, data for 81 Medicaid and 154 non-Medicaid families were available for analysis. Medicaid families who accessed 3 or more Baby CareLink web pages per day took their infants home 17.5 days sooner than families who used Baby CareLink less often (p=0.03). Among the non-Medicaid families, more frequent users of Baby CareLink took their infants home 14.3 days sooner (p=0.04). CONCLUSIONS: Internet portals will be used by both Medicaid and non-Medicaid parents with children in NICUs to meet educational needs. More frequent use of Baby CareLink was associated with significantly shorter length of stay. Self-help tools for parents may free nursing resource for families with greater needs.


Subject(s)
Health Education , Infant Care , Infant, Premature , Medicaid , Telemedicine , Health Care Costs , Humans , Infant, Newborn , Intensive Care Units, Neonatal , Internet , Length of Stay , Linear Models , Parents , Social Support
10.
Pediatr Emerg Care ; 20(8): 525-7, 2004 Aug.
Article in English | MEDLINE | ID: mdl-15295248

ABSTRACT

Toddlers commonly ingest coins. Studies of the evaluation and management of such ingestions have focused on the risk of complications from impaction in the esophagus. It is commonly assumed that coins that have passed through the esophagus present little or no risk for distal complications. We present the first report of cecal retention of a penny in a previously healthy 2 year old, ultimately resulting in surgical intervention.


Subject(s)
Appendicitis/diagnosis , Cecum , Foreign Bodies/diagnosis , Abdominal Pain/etiology , Appendectomy , Cecum/diagnostic imaging , Cecum/pathology , Cecum/surgery , Child, Preschool , Diagnosis, Differential , Fever/etiology , Foreign Bodies/diagnostic imaging , Foreign Bodies/surgery , Humans , Intestinal Mucosa/pathology , Laparotomy , Male , Radiography , Vomiting/etiology
11.
Arch Pediatr Adolesc Med ; 157(10): 978-83, 2003 Oct.
Article in English | MEDLINE | ID: mdl-14557158

ABSTRACT

OBJECTIVES: To describe the variation among physicians in test ordering when caring for children with gastroenteritis and to explore the effect of hospital charge information on such variation. DESIGN: Prospective, nonmasked, observational study and controlled trial of price information. SETTING: Urban, university-affiliated pediatric emergency department. PARTICIPANTS: Pediatric emergency medicine faculty (n = 10) and fellows (n = 5). METHODS: Test-ordering practices were reviewed during 3 periods: control, intervention, and washout. During the intervention period, test charge information was placed on patients' emergency department records. Telephone contact with families was initiated 7 days after care. RESULTS: We included 3198 visits. Individual physician mean test charges varied more than 2-fold during the control period (mean, 127 US dollars; range, 82 US dollars-185 US dollars). Based on their test charges (control period), physicians were assigned to the "high" (n = 8) or "low" (n = 7) test user group. Differences in mean charges in high vs low test users during the control period (144 US dollars vs 112 US dollars) persisted in the intervention period (80 US dollars vs 52 US dollars; Mann-Whitney P =.01), as did rates of intravenous fluid use (20% vs 14% in both periods). Among the lowest-acuity patients, low test users exhibited greater price sensitivity (vs high users). Patients treated by low test users did not differ in improved condition (82% vs 86%) or family satisfaction (93% vs 92%); they had more unscheduled follow-up (25% vs 17%; P<.01), but were no more often admitted (5% vs 3%; P =.11). CONCLUSIONS: Physicians varied in resource use when treating children with gastroenteritis. High and low test users were sensitive to price information. This intervention did not seem to compromise patient outcome.


Subject(s)
Diagnostic Tests, Routine , Gastroenteritis/diagnosis , Gastroenteritis/therapy , Physicians , Practice Patterns, Physicians' , Child , Child Welfare , Child, Preschool , Diagnostic Tests, Routine/economics , Diagnostic Tests, Routine/statistics & numerical data , Disease Management , Emergency Service, Hospital/economics , Emergency Service, Hospital/statistics & numerical data , Fees and Charges/statistics & numerical data , Follow-Up Studies , Gastroenteritis/economics , Humans , Infant , Infant Welfare , Patient Satisfaction , Physicians/economics , Physicians/statistics & numerical data , Practice Patterns, Physicians'/economics , Practice Patterns, Physicians'/statistics & numerical data , Prospective Studies , Urban Health
12.
Pediatrics ; 111(5 Pt 1): e569-73, 2003 May.
Article in English | MEDLINE | ID: mdl-12728111

ABSTRACT

OBJECTIVE: To describe perceptions of how a lack of house staff Spanish proficiency adversely affects communication with Spanish-speaking families with limited English proficiency (LEP). METHODS: An anonymous, structured questionnaire was administered to the house staff an of urban, university-affiliated children's hospital that serves a population in which 10%-20% have LEP. RESULTS: Ninety-four percent (59 of 63) completed the questionnaire. Sixty-eight percent (40 of 59) reported that they spoke little or no Spanish (although 36 of 40 expressed a desire to learn Spanish). Fifty-three percent (21 of 40) of these nonproficient residents reported that they used their inadequate language skills in the care of patients "often" or "every day." Many of these residents believed that LEP families under their care "never" or only "sometimes" understood their child's diagnosis (21 of 40), medications (11 of 40), discharge instructions (17 of 40), or follow-up plan (16 of 40). Eighty percent (32 of 40) admitted to avoiding communication with such families. Although all (40 of 40) agreed that hospital interpreters were effective, 30 of 40 nonproficient residents reported use of hospital interpreters "never" or only "sometimes." Fifty-three percent (21 of 40) of these nonproficient residents reported calling on their proficient colleagues "often" or "every day" for assistance. Thirty-two percent (19 of 59) of residents described themselves as "fluent" or "proficient" in Spanish. Fifty-eight percent (11 of 19) reported that they were asked to interpret for fellow residents "often" or "every day." Proficient residents estimated that they spent a mean of 2.3 hours per week interpreting for other residents. CONCLUSIONS: Despite a perception that they are providing suboptimal communication, nonproficient residents rarely use professional interpreters. Instead, they tend to rely on their own inadequate language skills, impose on their proficient colleagues, or avoid communication with Spanish-speaking families with LEP.


Subject(s)
Communication Barriers , Internship and Residency/statistics & numerical data , Language , Adolescent , Child , Child, Preschool , Colorado , Confidence Intervals , Female , Hispanic or Latino/statistics & numerical data , Hospitals, Pediatric/organization & administration , Hospitals, Pediatric/statistics & numerical data , Humans , Infant , Internship and Residency/organization & administration , Male , Multilingualism , Primary Health Care/statistics & numerical data , Surveys and Questionnaires , Translating , United States , Workforce
13.
Arch Pediatr Adolesc Med ; 156(11): 1108-13, 2002 Nov.
Article in English | MEDLINE | ID: mdl-12413338

ABSTRACT

OBJECTIVE: To determine the impact of interpreters and bilingual physicians on emergency department (ED) resource utilization. DESIGN: Cohorts defined by language concordance and interpreter use were prospectively studied preceding and following the availability of dedicated, professional medical interpreters. SETTING: Pediatric ED in Chicago, Ill. PARTICIPANTS: We examined 4146 visits of children (aged 2 months to 10 years) with a presenting temperature of 38.5 degrees C or higher or a complaint of vomiting or diarrhea; 550 families did not speak English. In 170 cases, the treating physician was bilingual. In 239, a professional interpreter was used. In the remaining 141, a professional medical interpreter was unavailable. MAIN OUTCOME MEASURES: Incidence and costs of diagnostic testing, admission rate, use of intravenous hydration, and length of ED visit. RESULTS: Regression models incorporated clinical and demographic factors. Compared with the English-speaking cohort, non-English-speaking cases with bilingual physicians had similar rates of resource utilization. Cases with an interpreter showed no difference in test costs, were least likely to be tested (odds ratio [OR], 0.73; 95% confidence interval [CI], 0.56-0.97), more likely to be admitted (OR, 1.7; 95% CI, 1.1-2.8), and no more likely to receive intravenous fluids, but had longer lengths of visit (+16 minutes; 95% CI, 6.2-26 minutes). The barrier cohort without a professional interpreter had a higher incidence (OR, 1.5; 95% CI, 1.04-2.2) and cost (+$5.78; 95% CI, $0.24-$11.21) for testing and was most likely to be admitted (OR, 2.6; 95% CI, 1.4-4.5) and to receive intravenous hydration (OR, 2.2; 95% CI, 1.2-4.3), but showed no difference in length of visit. CONCLUSION: Decision making was most cautious and expensive when non-English-speaking cases were treated in the absence of a bilingual physician or professional interpreter.


Subject(s)
Communication Barriers , Emergency Service, Hospital/statistics & numerical data , Physician-Patient Relations , Chicago , Child , Child, Preschool , Diagnostic Tests, Routine/economics , Diagnostic Tests, Routine/statistics & numerical data , Female , Fluid Therapy/statistics & numerical data , Humans , Infant , Male , Patient Admission/statistics & numerical data , Prospective Studies , Referral and Consultation , Socioeconomic Factors , Time Factors
14.
Pediatrics ; 110(6): 1117-24, 2002 Dec.
Article in English | MEDLINE | ID: mdl-12456908

ABSTRACT

BACKGROUND: Ambulatory presentation to a tertiary pediatric emergency department (ED) is not convenient for many families. Yet many primary care pediatricians (PCPs) desire after-hours urgent care for their patients as an alternative to extended office hours or care by general emergency medicine providers at community hospitals. OBJECTIVE: To describe a regional, community-based pediatric urgent care network (PUCN). METHODS: The PUCN consists of 4 models: 1) pediatric emergency medicine faculty in a community hospital ED; 2) general pediatricians in a community hospital ED; 3) general pediatricians in a freestanding urgent care center; and 4) general pediatricians in a community hospital-based urgent care center. Physician staffing at all 4 sites is managed by our tertiary children's hospital. Billing records were reviewed and a questionnaire was mailed to 55 PCP practices in our metro area. RESULTS: Year 2001 visits totaled 37 143. Minor trauma, ear complaints, and viral illnesses accounted for 70% of visits. Current Procedural Terminology codes for visits, reflecting complexity levels 1, 2, 3, 4, and 5 were billed at the following frequency: 1%, 35%, 44%, 17% and 3%, respectively. A total of 2.2% of visits required admission or transfer. Mean collection rates ranged from 37% to 68% across the 4 sites. Break-even average hourly patient volumes ranged from 1.1 (site 4) to 1.9 (sites 1 and 3). A total of 110 PCPs, representing all 55 practices, responded to the questionnaire: 81% reported their patients used the PUCN often, 85% felt that communication between the PUCN and their practice was good, and 99% reported overall satisfaction with the network. CONCLUSIONS: The PUCN effectively addresses the needs of regional PCPs; however, the cost-effectiveness of such a program depends on billing practices, local collection rates, and site-specific staffing patterns.


Subject(s)
After-Hours Care/organization & administration , Ambulatory Care/organization & administration , Community Networks/organization & administration , Hospitals, Pediatric/organization & administration , Ambulatory Care/statistics & numerical data , Child , Colorado , Community Networks/statistics & numerical data , Emergencies , Hospitals, Pediatric/statistics & numerical data , Humans , Models, Theoretical , Patient Satisfaction , Population Surveillance
15.
Arch Pediatr Adolesc Med ; 156(7): 693-5, 2002 Jul.
Article in English | MEDLINE | ID: mdl-12090837

ABSTRACT

BACKGROUND: Language barriers are known to negatively affect patient satisfaction. OBJECTIVE: To determine whether a course of instruction in medical Spanish for pediatric emergency department (ED) physicians is associated with an increase in satisfaction for Spanish-speaking-only families. DESIGN, SETTING, PARTICIPANTS, AND INTERVENTION: Nine pediatric ED physicians completed a 10-week medical Spanish course. Mock clinical scenarios and testing were used to establish an improvement in each physician's ability to communicate with Spanish-speaking-only families. Before (preintervention period) and after (postintervention period) the course, Spanish-speaking-only families cared for by these physicians completed satisfaction questionnaires. Professional interpreters were equally available during both the preintervention and postintervention periods. MAIN OUTCOME MEASURES: Responses to patient family satisfaction questionnaires. RESULTS: A total of 143 Spanish-speaking-only families completed satisfaction questionnaires. Preintervention (n = 85) and postintervention (n = 58) cohorts did not differ significantly in age, vital signs, length of ED visit, discharge diagnosis, or self-reported English proficiency. Physicians used a professional interpreter less often in the postintervention period (odds ratio [OR], 0.34; 95% confidence interval [CI], 0.16-0.71). Postintervention families were significantly more likely to strongly agree that "the physician was concerned about my child" (OR, 2.1; 95% CI, 1.0-4.2), "made me feel comfortable" (OR, 2.6; 95% CI, 1.1-4.4), "was respectful" (OR, 3.0; 95% CI, 1.4-6.5), and "listened to what I said" (OR, 2.9; 95% CI, 1.4-5.9). CONCLUSIONS: A 10-week medical Spanish course for pediatric ED physicians was associated with decreased interpreter use and increased family satisfaction.


Subject(s)
Communication Barriers , Emergency Service, Hospital/standards , Hispanic or Latino , Language , Outcome Assessment, Health Care/methods , Patient Satisfaction/statistics & numerical data , Adult , Child, Preschool , Emergency Medicine/education , Emergency Service, Hospital/statistics & numerical data , Female , Humans , Male , Multivariate Analysis , Odds Ratio , Pediatrics/education , Quality of Health Care , Translating , United States
16.
Pediatrics ; 109(3): 505-8, 2002 Mar.
Article in English | MEDLINE | ID: mdl-11875148

ABSTRACT

OBJECTIVE: To explore the effect of physician training background on the emergency management of croup. METHODS: Two community hospitals with a general emergency department (ED) staffed by board-certified emergency medicine (EM) practitioners were the setting for this study. At both sites, pediatricians (PED) or pediatric emergency medicine specialists (PEM) managed acute pediatric visits during evening and weekend hours. Retrospective patient cohorts (6 months to 6 years) with a primary discharge diagnosis of croup were identified from a 1-year period. Data abstraction was performed by a registered nurse who was blinded to the study hypothesis. RESULTS: There were 229, 92, and 209 patients in the PED, PEM, and EM cohorts, respectively, reflecting the practice of 69 physicians (19 PED, 12 PEM, and 38 EM). The groups had similar rates of admission and prescription of steroids at discharge. In regression models that incorporated all recorded clinical variables, EM patients were more likely to have received a chest radiograph (odds ratio [OR]: 6.6; 95% confidence interval [CI]: 3.1--14), racemic epinephrine (OR: 6.5; 95% CI: 3.1--14), albuterol in the ED (OR: 3.0; 95% CI: 1.4--6.4), and parenteral steroids (OR: 3.6; 95% CI: 2.1--6.3) and were less likely to have received oral steroids (OR: 0.41; 95% CI: 0.26--0.64). For the EM cohort, adjusted mean length of ED visit was 40 minutes longer (95% CI: 6.8--72) and mean direct costs were $90 higher (95% CI: $27--$153). Regression models comparing the PEM and PED cohorts revealed no significant management differences. CONCLUSION: Compared with physicians with a pediatric background, rates of resource utilization were higher for EM-trained physicians who managed uncomplicated cases of croup.


Subject(s)
Croup/therapy , Emergency Medicine , Pediatrics , Practice Patterns, Physicians' , Child , Child, Preschool , Cohort Studies , Emergency Medicine/education , Emergency Service, Hospital/economics , Emergency Treatment , Female , Hospital Costs , Hospitals, Community , Humans , Infant , Male , Pediatrics/education , Practice Patterns, Physicians'/economics , Regression Analysis , Retrospective Studies
17.
Pediatr Case Rev ; 2(3): 180-8, 2002 Jul.
Article in English | MEDLINE | ID: mdl-12865680
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