[Managing risks in clinical routine practice and effect of guidelines]. / Der Umgang mit Risiken im klinischen Alltag und seine Beeinflussung durch Leitlinien.

Four steps of risk management are known at present in the clinical practice. For all forms guidelines are important--these could be national guidelines or in-house guidelines. All guidelines are respected to perform reliable and steady quality and to reduce risks.

[Quality management in hospital departments. References for implementation and basic requirements]. / Qualitätsmanagement an Krankenhausabteilungen. Hinweise zum Einstieg und grundlegende Anforderungen.

Every hospital department has to install a basic quality management system within the next years. This is necessary for two reasons: The legal regulations and the introduction of a payment system based on diagnosis related groups. The very first beginning often is the hardest part of quality assessment work. This paper shows how to start with TQM everywhere--without inadequate expense and by own means. Basis for this is the identification of a couple of important targets, procedures and risks at the pit face. Further developments and the political background is outlined.