ABSTRACT
Both managerial and financial benefits can be gained by implementing and monitoring productivity standards in the health-care organization. However, these standards must be reasonable and acceptable to both management and staff if they are to be effective. By implementing a logging system to determine actual daily activity, Elizabethtown Hospital was able to develop reasonable productivity standards that allowed department managers to manage their operations more efficiently.
Subject(s)
Efficiency , Rehabilitation Centers/organization & administration , Task Performance and Analysis , Hospital Bed Capacity, under 100 , Pennsylvania , Personnel Staffing and Scheduling , Physical Therapy Department, Hospital/organization & administration , Reference StandardsABSTRACT
Considering whether or not to organize a preferred provider organization is a complex task. Managers will need to address many financial, legal, marketing, and organizational issues. In this case study, case-mix management information is used to address issues such as, types of patients to attract, businesses and insurance companies to include, physicians to recruit, and prices to charge, to enable the manager to make more informed decisions.
