ABSTRACT
A basic understanding of dog behaviour and emotion is relevant not only for professionals, such as veterinary personnel or dog trainers, but also for dog owners and for people with little contact with dogs. Information about dog behaviour and emotions is mostly conveyed verbally. This study explores whether definitions of dog behaviour and emotion are understood in such a way that they can be allocated to a descriptor (i.e., a label such as "fearful"), even by people with low background knowledge. If people can match descriptors to definitions, this suggests that the definitions are distinct enough and elicit mental representations of behaviour that can fit the label. Good agreement on the definitions is a prerequisite for the validity of the descriptors used; however, no study to date has tested this. A sample of 236 adults was asked to match descriptors of Qualitative Behaviour Assessment (QBA) for veterinary and shelter situations to their correct definitions, e.g., the descriptor "fearful" to its definition "dog may try to flee, hide or freeze; ears back". Matching was substantially above chance; nonetheless, the mean proportion of correct responses was only 50% (SD ± 16.6%) for the veterinary QBA set and 33% (SD ± 14.3%) for the shelter QBA set. Performance in the matching task was positively correlated with measures of experience with dogs. Taken together, the results suggest that descriptor-definition pairs used to describe dog behaviour need to be clearly defined to avoid misinterpretations when teaching laypeople how to interpret canine behaviour.
ABSTRACT
A high proportion of dogs and cats are fearful during veterinary visits, which in some cases may escalate into aggression. Here, we discuss factors that contribute to negative emotions in a veterinary setting and how these can be addressed. We briefly summarise the available evidence for the interventions discussed. The set-up of the waiting area (e.g., spatial dividers; elevated places for cat carriers), tailoring the examination and the treatment to the individual, considerate handling (minimal restraint when possible, avoiding leaning over or cornering animals) and offering high-value food or toys throughout the visit can promote security and, ideally, positive associations. Desensitisation and counterconditioning are highly recommended, both to prevent and address existing negative emotions. Short-term pain from injections can be minimised by using tactile and cognitive distractions and topical analgesics, which are also indicated for painful procedures such as ear cleanings. Recommendations for handling fearful animals to minimise aggressive responses are discussed. However, anxiolytics or sedation should be used whenever there is a risk of traumatising an animal or for safety reasons. Stress-reducing measures can decrease fear and stress in patients and consequently their owners, thus strengthening the relationship with the clients as well as increasing the professional satisfaction of veterinary staff.
