ABSTRACT
OBJECTIVE: To analyze the influencing factors, and explore effective measures to improve the public medication satisfaction in Guangdong Province according to the survey on public medications satisfaction. METHODS: Information was collected through questionnaire survey supplemented by interview survey. Data were analyzed by SPSS 19.0 and Microsoft Excel 2003. RESULTS: The average public satisfaction of the seven items including the overall impression of pharmacy, the pharmacist professional quality, the waiting time of getting or buying drug, the attitude of the staffs, the drug labeling and instructions, drug prices and drug reliability scored 7.10, 6.76, 6.43, 6.57, 7.22, 5.52, 6.69 (out of 10), respectively. CONCLUSION: For low satisfaction and items that the public pay more attention to, countermeasures to improve satisfaction is proposed. On the premise of guaranteeing drug reliability, it is necessary to regulate drug prices positively, and improve the quality of pharmacy services and the professional quality of the pharmacists.
Subject(s)
Fees, Pharmaceutical , Patient Satisfaction/statistics & numerical data , Pharmaceutical Services/statistics & numerical data , Pharmacies/organization & administration , Pharmacists , Analysis of Variance , Attitude of Health Personnel , China , Female , Humans , Male , Pharmaceutical Services/organization & administration , Pharmacies/statistics & numerical data , Pharmacists/organization & administration , Pharmacists/statistics & numerical data , Research Design , Surveys and QuestionnairesABSTRACT
This study investigated total arsenic (As) and As species contents of oysters (Crassostrea gigas) in different production areas, seasons and sea locations on the southwestern coast of Taiwan. Analytical results indicate that contents of total As, arsenite, arsenate, dimethylarsinic acid, monomethylarsonic acid and arsenobetaine in oysters are 9.90+/-3.68, 0.091+/-0.104, 0.033+/-0.038, 0.529+/-0.284, 0.037+/-0.046 and 3.94+/-1.33 mg/g (dry wt), respectively. A ratio of inorganic As concentrations to total As concentrations is 1.26%. Total As contents of oysters cultured in the outer sea are statistically significantly lower than those of oysters cultured in the inner sea. The total As contents of oysters is the highest in Putai, where the blackfoot disease prevails. The low As contents in oysters is attributed to the low temperature in winter, which slows the metabolism of oysters. A maximum value is 33.37 microg/g (dry) in Putai in spring, because a considerable amount of aquacultural waste water with high As contents is discharged into adjacent drainage channels and rivers there during that season.
