ABSTRACT
BACKGROUND: The profound changes in medical care and the recent stress on a patient-centered approach mandate evaluation of current patient priorities. METHODS: Hospitalized and ambulatory patients at an academic medical center in central Israel were investigated. Consecutive patients (n = 274) indicated their first and second priority for a change or improvement in their medical care out of a mixed shortlist of 6 issues, 3 related to patient-physician relationship (being better informed and taking part in decisions; being seen by the same doctor each time; a longer consultation time) and 3 issues related to the organizational aspect of care (easier access to specialists/hospital; shorter queue for tests; less charges for drugs). RESULTS: Getting more information from the physician and taking part in decisions was the most desirable patient choice, selected by 27.4% as their first priority. The next choices - access and queue - also relate to more patient autonomy and control over that of managed care regulations. Patients studied were least interested in continuity of care, consultation time or cost of drugs. Demographic or clinical variables were not significantly related to patients' choices. CONCLUSION: Beyond its many benefits, being informed by their doctor and shared decision making is a top patient priority.
Subject(s)
Decision Making , Patient Education as Topic , Patient Participation , Patient-Centered Care/standards , Physician-Patient Relations , Academic Medical Centers , Adolescent , Adult , Aged , Aged, 80 and over , Clinical Competence , Female , Health Priorities , Health Services Accessibility , Humans , Interviews as Topic , Israel , Male , Middle Aged , Patient Satisfaction , Qualitative Research , Referral and ConsultationABSTRACT
BACKGROUND: It is not currently known what is the patient's viewpoint of a "good" physician. We set out to define patient's priorities regarding different physician's attributes in 3 domains important in medical care. METHODS: Patients hospitalized or attending clinics at a large teaching hospital selected the 4 attributes that they considered most important out of 21 listed arbitrarily in a questionnaire. The questionnaire included 7 items each in the domains of patient autonomy, professional expertise and humanism. RESULTS: Participating patients (n = 445, mean age 57.5 +/- 16 years) selected professional expertise (50%), physician's patience and attentiveness (38% and 30%, respectively), and informing the patient, representing the patient's interests, being truthful and respecting patient's preferences (25-36% each) as the most essential attributes. Patient's selections were not significantly influenced by different demographic or clinical background. Selections of attributes in the domain of patient's autonomy were significantly more frequent and this was the preferred domain for 31% and as important as another domain for 16%--significantly more than the domain of professional expertise (P = 0.008), and much more than the domain of humanism and support (P < 0.0005). CONCLUSIONS: Patients studied want their physicians to be highly professional and expert clinicians and show humaneness and support, but their first priority is for the physician to respect their autonomy.
Subject(s)
Patient Satisfaction/statistics & numerical data , Personal Autonomy , Physician-Patient Relations , Quality Indicators, Health Care , Adult , Age Factors , Aged , Aged, 80 and over , Clinical Competence , Communication , Empathy , Female , Health Care Surveys , Hospitals, Teaching/standards , Hospitals, Teaching/statistics & numerical data , Humanism , Humans , Israel , Male , Middle Aged , Patient Participation , Physician-Patient Relations/ethics , Surveys and QuestionnairesABSTRACT
BACKGROUND: To determine whether there are inequalities in the incidence of fatal and non-fatal unintentional injuries among Jewish and Arab children in Israel. METHODS: A nationwide random sample of injured children aged 0-17 attending emergency rooms (ER) during one year was selected (n = 11 058). The number of cases was weighted to 365 days and rates and odds ratios (OR) were calculated. Logistic regression was performed to study the OR of hospitalization in the total population and among Jews and Arabs controlling for independent variables. RESULTS: The incidence of ER admissions among the Jews was 752.6/10 000 (95% CI: 738.1-767.1), 1.5 times higher than among the Arabs (492.8/10 000, 95% CI: 472.8-512.8). However, the rate of hospitalization was 1.1 times higher among Arabs than among Jews and the mortality rate was 3.2 times higher among Arabs than among Jews. CONCLUSIONS: The differences in injury rates for fatal and non-fatal injuries may be due to differences in the severity of injuries or in the use of services by the two populations. A study is underway to elucidate this point.
