ABSTRACT
The planning process involves a number of people with divergent needs whose conflicts frequently inhibit quick and sensible solutions. Although there are many approaches to developing a major complex building program, the workshop format proved to be a successful model for organizing and focusing planning efforts. Because participants were presented with graphic materials (plans, diagrams, charts), workshop leaders were able to rapidly define and expand concepts related to hospital design. Information-sharing meetings resulted in flexible solutions that met immediate needs and opened avenues for future growth. By structuring normally sequential tasks into a simultaneous process, hospitals can encourage participation in a building improvement project while reducing planning time and cost.