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1.
Diabet Med ; 35(1): 99-106, 2018 01.
Article in English | MEDLINE | ID: mdl-29044687

ABSTRACT

AIM: To describe trends in first ischaemic stroke incidence and case fatality in adults with and without a diagnosis of Type 2 diabetes prior to their ischaemic stroke event in Scotland between 2004 and 2013. METHODS: Using population-wide hospital admission, death and diabetes datasets, we conducted a retrospective cohort study. Negative binomial and logistic regression models were used to calculate year-specific incidence and case-fatality rates for people with Type 2 diabetes and for people without diabetes. RESULTS: During 41.0 million person-years of follow-up there were 69 757 ischaemic stroke events. Type 2 diabetes prevalence among patients who experienced ischaemic stroke increased from 13.5% to 20.3% between 2004 and 2013. Stroke incidence rates declined by 2.7% (95% CI 2.4, 3.0) annually for people with and without diabetes [diabetes/year interaction: rate ratio 0.99 (95% CI 0.98, 1.01)]. Type 2 diabetes was associated with an increased risk of ischaemic stroke in men [rate ratio 1.23 (95% CI 1.17, 1.30)] and women [rate ratio 1.41 (95% CI 1.35, 1.48)]. Case-fatality rates were 14.2% and 12.7% in people with Type 2 diabetes and without diabetes, respectively. Case fatality declined by 3.5% (95% CI 2.7, 4.5) annually [diabetes/year interaction: odds ratio 1.01 (95% CI 0.98, 1.02)]. CONCLUSIONS: Ischaemic stroke incidence declined no faster in people with a diagnosis of Type 2 diabetes than in people without diabetes. Increasing prevalence of Type 2 diabetes among stroke patients may mean that declines in case fatality over time will be less marked in the future.


Subject(s)
Brain Ischemia/epidemiology , Diabetes Mellitus, Type 2/epidemiology , Stroke/epidemiology , Adolescent , Adult , Aged , Aged, 80 and over , Brain Ischemia/complications , Brain Ischemia/mortality , Cohort Studies , Female , Humans , Incidence , Logistic Models , Male , Middle Aged , Mortality , Retrospective Studies , Scotland/epidemiology , Stroke/etiology , Stroke/mortality , Young Adult
2.
Colorectal Dis ; 14(1): e16-22, 2012 Jan.
Article in English | MEDLINE | ID: mdl-21831191

ABSTRACT

AIM: An analysis of a multi-centred database of trauma patients was performed. METHOD: The study used data from a prospective multi-centre trauma database containing details of 52 887 trauma patients admitted to participating Scottish Hospitals over an 11-year period. RESULTS: Three hundred and forty (0.64%) of 52 887 trauma patients (284 male) with colorectal injuries were identified; 43.9% of colorectal injuries occurred following blunt trauma and 56.1% following penetrating injury. Patients in the latter group were younger, had less haemodynamic compromise and were less likely to die than those with blunt trauma (P < 0.01). The overall mortality rate was 25.6% and after rectal injury it was 21.2% (P > 0.05). Female gender, increased age, road traffic accidents and those admitted as a result of a blunt traumatic injury were associated with increased mortality. Age > 65 years (P = 0.01), increasing injury severity score (ISS) at presentation (P < 0.001), haemodynamic compromise (P = 0.045) and decreased Glasgow Coma Score (GCS) (P < 0.001) had the strongest independent associations with mortality. CONCLUSION: Colorectal injury after trauma has a high morbidity. Clinical features associated with death allow stratification of mortality risk.


Subject(s)
Colon/injuries , Rectum/injuries , Wounds and Injuries/epidemiology , Adolescent , Adult , Aged , Aged, 80 and over , Chi-Square Distribution , Female , Humans , Injury Severity Score , Logistic Models , Male , Middle Aged , Prospective Studies , Risk Factors , Scotland/epidemiology , Statistics, Nonparametric , Wounds and Injuries/classification
3.
Eur J Pain ; 6(3): 203-12, 2002.
Article in English | MEDLINE | ID: mdl-12036307

ABSTRACT

The aim of this study was to estimate the prevalence of unexplained severe chronic pain (USCP) in general practice and to report medical as well as psychological descriptions of patients suffering from this condition.A total of 45 GPs in 35 different practices included patients throughout the year 1996. Patients were included according to the following criteria: between 18 and 75 years of age; pain which had lasted at least 6 months; pain is the most prominent aspect in the clinical presentation; pain is serious enough to justify clinical attention; pain has led to obvious discomfort and disability in daily life for at least for 1 month. Medical aspects were measured with the IASP taxonomy while psychological aspects were derived from the MPI. The overall prevalence of USCP was 7.91 per 1000 enlisted patients. Estimates ranged between 1.87 in the youngest age group and 13.50 in the 55-59 age category. The lower back and lower limbs were most frequently affected and 31% of the patients had pain in more than three major body sites. Pain was most frequently associated by the musculoskeletal system and most often (nearly) continuous. Mean severity of current pain was 3.7 on a scale from 0 (indicating no pain) to 6 (indicating a lot of pain). Mean rating of 'average pain in the last week' was 4.1. Regarding the psychosocial and behavioural aspects of pain, 27% of the patients could be described as perceiving severe pain while gaining social support for it. Fourteen per cent felt in the category 'pain combined with affective and relational distress' and 10% was classified as 'coping well with pain intensities lower than those of the other groups'. The other half of the patients were on average or not classifiable on these aspects. Unexplained severe chronic pain lasting more than 6 months had on overall prevalence of 7.91 per 1000 enlisted patients, ranging from 1.87 in the youngest to 13.50 in the oldest patients in these 35 general practices in The Netherlands. Our prevalence estimate of USCP is low compared to other studies on chronic pain. Probably for three reasons: Firstly, our study was confined to unexplained pain and not all chronic pain. Secondly, our inclusion criteria focused the attention of very severe chronic pain patients, and thirdly, we have defined 'chronic' as more than 6 months, while others have been using shorter time spans.


Subject(s)
Family Practice/statistics & numerical data , Pain/epidemiology , Adaptation, Psychological , Adult , Aged , Chronic Disease , Female , Humans , Male , Middle Aged , Mood Disorders/epidemiology , Musculoskeletal Diseases/epidemiology , Musculoskeletal Diseases/psychology , Netherlands/epidemiology , Pain/classification , Pain/psychology , Pain Measurement , Patient Acceptance of Health Care , Prevalence , Problem Solving , Sick Role , Social Support
4.
Eur J Oncol Nurs ; 5(3): 140-50; discussion 151-3, 2001 Sep.
Article in English | MEDLINE | ID: mdl-12849025

ABSTRACT

In this paper the effect of a communication training programme on the instrumental and affective communication skills employed by ward nurses during the admittance interview with recently diagnosed cancer patients was investigated. The training focused on teaching nurses skills to discuss and handle patient emotions. For this purpose, 46 nurses participated in 92 videotaped admittance interviews with simulated patients. The study had a randomized pre-test-post-test design. Multi-level analysis was used to measure the effects of the training. The results revealed that the trained nurses significantly increased asking open-ended psychosocial questions, which indicates that they were actively exploring patients' feelings. Furthermore, the patients showed a significant increase in affective communication. In conclusion, the results of this study demonstrate that, although limited, training can induce favourable changes in the communication skills of nurses, and can even affect patient communication. Future studies should focus on the further evaluation of educational programmes to enhance communication skills.

5.
J Health Psychol ; 6(5): 585-96, 2001 Sep.
Article in English | MEDLINE | ID: mdl-22049455

ABSTRACT

The stress-coping paradigm of Folkman and Lazarus (1984) was applied to investigate if the communicative reactions of the physician in a bad news transaction are related to the stressfulness of the situation. A standardized video bad news consultation was presented to 88 medical students. To examine their communicative reactions we selected 10 patient cues with different levels of expressed emotion to which the participants responded from the physician's point of view. A strongly positive relationship between expressed emotion and perceived difficulty of the cues and a gender effect occurred, confirming that handling emotions is stressful for physicians. The reluctance of physicians to address the emotionally laden issues of the consultation can be understood as a lack of a frame of reference. The problem-solving strategies, which they apply in the instrumental domain of the consultation, are ineffective when dealing with psychosocial suffering.

6.
Age Ageing ; 29(2): 173-8, 2000 Mar.
Article in English | MEDLINE | ID: mdl-10791453

ABSTRACT

BACKGROUND: patient views on the quality of care are usually assessed by means of patient satisfaction questionnaires. AIM: to develop an instrument that would: (i) produce data related to the expectations and experiences of noninstitutionalized elderly people, (ii) contain items that had been formulated in collaboration with elderly people, (iii) measure quality from the perspective of the users of health care services and (iv) produce data on generic quality aspects and quality aspects specifically related to the needs of elderly people. METHODS: we developed the instrument for measuring quality of care from the perspective of non-institutionalized elderly people (QUOTE-Elderly) by using a combination of qualitative and quantitative methods. We obtained empirical data on the opinions and experiences of 338 elderly people. We evaluated the taxonomy of the instrument, internal consistency of (sub)scales and the feasibility of the instrument using explorative and confirmative factor analyses and reliability analysis. RESULTS: using scale optimization, we produced a self-administered questionnaire on quality of health care from the perspective of elderly people. This contains scientific characteristics and provides specific information for practical quality-assurance policies.


Subject(s)
Health Services for the Aged/standards , Patient Satisfaction/statistics & numerical data , Process Assessment, Health Care/statistics & numerical data , Quality of Health Care/standards , Aged , Aged, 80 and over , Feasibility Studies , Female , Humans , Male , Reproducibility of Results , Surveys and Questionnaires
7.
Pain ; 84(2-3): 181-92, 2000 Feb.
Article in English | MEDLINE | ID: mdl-10666523

ABSTRACT

Computerized diary measurement of pain, disability and psychological adaptation was performed four times a day for 4 weeks in 80 patients with various duration of unexplained pain. Reported are (1) the temporal characteristics and stability of pain report during the 4-week measurement period, (2) the association between pain duration and pain report, disability and general psychopathology, and (3) the accordance between diary assessment versus questionnaire assessment of pain, disability and psychological adaptation. No evidence of instrument reactivity was found: pain report was stable across the 4-week period. However, pain report appeared to be highly variable both between and within days. About half the patients showed a clear increasing trend in pain during the day. Several differences were found between subgroups of patients varying in pain duration. Patients with less than 6 months of pain reported significantly less pain intensity, disability and fatigue than patients whose pain persisted for more than 6 months. Pain coping and responses to pain behaviors by the spouse also differed for the subgroups: longer pain duration was associated with increased catastrophizing and solicitous responses from the spouse. Comparison of scores obtained with diary versus questionnaire assessment indicated moderate correlations for most variables. Retrospective (questionnaire) assessment of pain intensity yielded significantly higher pain scores than diary assessment.


Subject(s)
Adaptation, Psychological , Computers , Disability Evaluation , Medical Records , Pain Measurement , Pain/physiopathology , Pain/psychology , Adult , Female , Humans , Male , Middle Aged , Surveys and Questionnaires , Time Factors
8.
Midwifery ; 16(2): 96-104, 2000 Jun.
Article in English | MEDLINE | ID: mdl-11151556

ABSTRACT

OBJECTIVE: To examine the reasons for the variation in home-birth rates between midwifery practices. METHOD: Multi-level analysis of client and midwife associated, case-specific and structural factors in relation to 4420 planned and actual home or hospital births in 42 midwifery practices. FINDINGS: Women's choice of birth location and the occurrence of complications that lead to referral to specialist care before or during labour, were found to be the main determinants of the home-birth rate. Yet, about 64% of the variation between midwifery practices is explained by midwife and practice characteristics. Higher home-birth rates were associated with a positive attitude to home-birth, a critical attitude to hospital birth for non-medical reasons, and good co-operation between midwifery practices and hospital obstetricians. CONCLUSIONS: The proportions of planned hospital birth and of referral to specialist care are the most important predictors of the actual hospital-birth rate of women receiving midwifery care. Both can be influenced by the midwife through a positive attitude to home-birth, a critical approach to non-medical reasons for hospital birth, and good co-operation with specialist obstetricians. It is, therefore, important for midwives to be aware of the influence that their own attitudes may have on the choices their clients make about home or hospital birth.


Subject(s)
Home Childbirth/statistics & numerical data , Midwifery/statistics & numerical data , Professional Practice/statistics & numerical data , Adult , Attitude of Health Personnel , Attitude to Health , Female , Humans , Male , Netherlands , Pregnancy , Private Practice/statistics & numerical data , Referral and Consultation/statistics & numerical data
9.
Int J STD AIDS ; 10(5): 294-9, 1999 May.
Article in English | MEDLINE | ID: mdl-10361917

ABSTRACT

New medicine against AIDS and a possible changing attitude towards AIDS will affect the role of the general practitioner (GP). We aim to explore and assess the changing role of the GP in preventing and detecting AIDS, which will be done by providing insight into the changing numbers and content of HIV-related consultations in the general practice. Since 1988 a representative sample of 63 Dutch GPs have participated in a network. They recorded all face-to-face consultations with non HIV-infected patients in which the subject of AIDS was brought up. Timetrend analysis is used to investigate variations over time in the number and content of the consultations, GPs' actions and patients' characteristics. The influence of a rural or urban setting and the characteristics of the patients who are involved are also taken into account. Until 1994 a significant increase was found in the number of consultations. In highly urban areas the number of consultations is higher and still growing, whereas physicians in rural areas see fewer patients every year. The most important topic of conversation was the request for an HIV test (74%). This figure grew over the years, as did the number of tests performed. GPs became less passive and restrictive in advising tests. The group of patients has also changed, e.g. patients do not mostly belong to traditional risk groups anymore, and are significantly younger. AIDS seems to have become more familiar to patients and doctors. A lot of general information is available from different sources. Because of this change in attitude and knowledge of patients, the GPs' role as it relates to AIDS is becoming more specific in tracing infected patients and giving customized information to individuals. Patients visit their physicians less often because of concerns about AIDS, but the GP continues to fulfil a very important role in the prevention and detection of AIDS.


Subject(s)
Family Practice/methods , HIV Infections/psychology , Adult , Female , Humans , Male , Netherlands , Physician's Role , Risk Factors , Rural Health , Sexual Behavior , Surveys and Questionnaires , Urban Health
10.
Phys Ther ; 79(3): 286-95, 1999 Mar.
Article in English | MEDLINE | ID: mdl-10078772

ABSTRACT

BACKGROUND AND PURPOSE: The treatment of people with low back pain often includes giving a variety of instructions about back care. The objective of our study was to explore the content and sequence of these instructions. SUBJECTS: Our database contained information on 1,151 therapy sessions for 132 patients who were treated by 21 therapists. METHODS: Hierarchical linear modeling was used to establish trends in instructions during the course of treatment. Instructions were measured by means of a registration form. RESULTS: Pain management instructions were given at the start of treatment and then decreased in later sessions. Instructions about taking care of the back in daily activities followed the same course. Exercise instructions were introduced after the start of treatment and were spread evenly across the visits. The number of recommendations about general fitness decreased during treatment. CONCLUSION AND DISCUSSION: The majority of back care instructions were spread evenly across therapy visits. Relatively little variation in instructions among patients was seen, which may indicate a lack of individualization of the back care programs.


Subject(s)
Back Pain/prevention & control , Patient Education as Topic/methods , Physical Therapy Modalities/methods , Activities of Daily Living , Adult , Curriculum , Female , Humans , Linear Models , Male , Middle Aged , Netherlands , Patient Care Planning , Physical Fitness , Self Care , Time Factors
11.
Patient Educ Couns ; 37(2): 165-76, 1999 Jun.
Article in English | MEDLINE | ID: mdl-14528543

ABSTRACT

The objective of this research project was to study the effectiveness of a training program for the enhancement of patient education skills in physical therapy. In this paper the improvement of five of these skills is tested. These skills are aimed at a better monitoring of adherence problems during the treatment and at enhancing self-efficacy of the patient after treatment. In order to test the effectiveness of the program, complete treatments of 19 physiotherapists have been assessed before (1142 sessions, 130 patients) and after (775 sessions, 88 patients) the training program. Information on the instructions and solutions given to the patients was obtained with a registration form, completed after each session by the physiotherapist. The patient's perception of the effectiveness and feasibility of instructions was obtained from questionnaires, completed by the patient on three occasions. After the training only a minority of the trained skills appeared to be improved. All in all, the training program was not very effective. More effort is needed to develop training programs aimed at promoting patients' self-efficacy as well as measurement instruments to assess the effects of such programs.


Subject(s)
Clinical Competence/standards , Inservice Training/standards , Low Back Pain/prevention & control , Patient Education as Topic/standards , Physical Therapy Modalities/education , Physical Therapy Specialty/education , Attitude of Health Personnel , Attitude to Health , Feasibility Studies , Female , Humans , Low Back Pain/psychology , Male , Middle Aged , Needs Assessment , Netherlands , Program Evaluation/methods , Self Efficacy , Surveys and Questionnaires
12.
Soc Sci Med ; 46(11): 1505-11, 1998 Jun.
Article in English | MEDLINE | ID: mdl-9665580

ABSTRACT

In The Netherlands women with low risk pregnancies can choose whether they want to give birth at home or in hospital, under the care of their own primary caregiver. The majority of these women prefer to give birth at home, but over the last few decades an increasing number of low risk women have chosen a hospital birth, leaving hospital with their baby shortly after delivery. As both this trend and its effects have not been extensively investigated, a study was designed to examine the determinants of the choice for home or hospital birth. It was hypothesized that the choice would be determined by a combination of personal and social factors. Structural equation modelling indicated that social factors, especially the confidence of significant others in home birth and the expectations of hospital care during childbirth, were by far the strongest predictors of choice. Personal factors, measured as perceived health status before and during pregnancy, the existence of minor symptoms and fear of pain or complications during birth, were found to play an indirect role. Demographic variables such as age, education and urbanization showed no effect. These findings indicate that emphasizing the good results and excellent quality of Dutch maternity care at home is likely to support and strengthen the general acceptance of home birth.


Subject(s)
Delivery, Obstetric , Home Childbirth , Adult , Female , Health Status , Humans , Length of Stay , Netherlands , Pregnancy , Prospective Studies , Social Support , Socioeconomic Factors
13.
Br J Rheumatol ; 37(4): 362-8, 1998 Apr.
Article in English | MEDLINE | ID: mdl-9619883

ABSTRACT

Patient views on the quality of care have always been assessed by means of patient satisfaction questionnaires. The objectives of this study were to develop an instrument that would: (1) produce more specific data on health care services; (2) produce data that are related to the needs and expectations of individual clients; (3) contain items that had been formulated in collaboration with patients; (4) measure quality of health care services from the perspective of customers; (5) produce data on generic items and on disease-specific items of health care services. The instrument, developed for measuring the quality of care from the perspective of non-institutionalized rheumatic patients (QUOTE-Rheumatic-Patients), was evaluated in 425 non-institutionalized patients suffering from rheumatic diseases. The internal consistency of the subscales, the presumed factor structure and the feasibility of the instrument were evaluated. The development of this instrument resulted in a self-administered questionnaire on the quality of health care from the perspective of non-institutionalized rheumatic patients, which contains proper scientific characteristics and provides specific information for practical quality assurance policies.


Subject(s)
Ambulatory Care/standards , Patient Satisfaction/statistics & numerical data , Quality of Health Care/classification , Rheumatic Diseases/therapy , Surveys and Questionnaires/standards , Adolescent , Adult , Aged , Aged, 80 and over , Feasibility Studies , Female , Health Status Indicators , Humans , Male , Middle Aged , Netherlands , Organizational Policy , Patient Participation , Reproducibility of Results , Treatment Outcome
14.
Med Care ; 36(1): 100-6, 1998 Jan.
Article in English | MEDLINE | ID: mdl-9431336

ABSTRACT

OBJECTIVES: Differences were investigated between general practitioners providing women's health care (4 women) and general practitioners providing regular health care (8 women and 8 men). Expectations were formulated on the basis of the principles of women's health care and literature about gender differences. METHODS: Data were used from 405 videotaped consultations of female patients (over 15 years). Roter's Interaction Analysis System (RIAS) was used to measure the verbal affective and instrumental behavior of the doctors and their patients. These data were supplemented by various nonverbal measures. The data were analyzed by means of multilevel analysis. RESULTS: Doctors in the women's health care practice (called Aletta) look at their patients and talk with them more than other doctors. The general practitioners have approximately the same affective behavior, but the Aletta doctors show more verbal attentiveness and warmth. They also give more medical information and advice. Most of the characteristics of Aletta doctors fit female doctors providing regular health care too. Male doctors show a less communicative behavior in most respects. The differences between general practitioners are reflected in their patients' communication style. CONCLUSIONS: The integration into regular care of some aspects of doctor-patient communication that were found in women's health care might be desirable in the light of the further improvement of the quality of care for women and men.


Subject(s)
Communication , Family Practice/standards , Physician-Patient Relations , Physicians, Women/psychology , Women's Health Services/standards , Affect , Attention , Female , Humans , Male , Men/psychology , Netherlands , Patient Education as Topic , Sex Factors , Time Factors , Videotape Recording , Women/psychology
15.
Soc Sci Med ; 44(10): 1531-40, 1997 May.
Article in English | MEDLINE | ID: mdl-9160442

ABSTRACT

Preferences for physicians' gender is an obvious and well documented example of considerations of patients' attitudes. But research carried out in this field is rather limited to the domain of family medicine. This article describes preferences for 13 different health professions: surgeons, neurologists, anaesthetists, internists, general practitioners, psychiatrists, psychologists, social workers, hospital and district nurses, home helps, gynaecologists and midwives. Our investigation also concerns the reasons for people's preferences. In February 1993 a self-administered survey was completed and returned by 961 out of 1113 (response 86%) participants of the Dutch Health Care Consumers Panel, a panel resulting from a random sample of Dutch households. On a range of different health professions a varying minority of patients prefer a care provider of a particular gender. There are virtually no sex preferences for the more "instrumental" health professions (e.g. surgeons, anaesthetists). Gender preferences are stronger for those health professions more likely engaged in intimate and psychosocial health problems (e.g. gynaecologists and GPs). Preferences expressed do not relate to sex stereotypes of gender differences in instrumentality, expertise, efficiency, consultation length, and personal interest. The majority of persons who prefer female health professionals indicate that they talk more easily to females than to males, and feel more at ease during (internal) examination by females than by males. Persons who prefer male health professionals use the same reasons in favour of males. The discussion relates to gender differences in the communication style of male and female physicians.


Subject(s)
Choice Behavior , Physician-Patient Relations , Communication , Consumer Behavior , Female , Humans , Male , Netherlands , Stereotyping
16.
J Asthma ; 34(6): 531-8, 1997.
Article in English | MEDLINE | ID: mdl-9428299

ABSTRACT

Patient judgments on the quality of health care services have become increasingly important. This research describes the development and empirical testing of an instrument that measures quality of health care services from the perspective of noninstitutionalized patients. The instrument was developed in close collaboration with noninstitutionalized patients with chronic nonspecific lung diseases (asthma and COPD), rheumatic diseases, and disabled and elderly patients. Four instruments were developed with a common generic part and four disease-specific parts. This article focuses on the psychometric properties and the practical use of outcomes for quality assurance policies of the instrument for patients with chronic nonspecific lung diseases.


Subject(s)
Asthma/therapy , Lung Diseases, Obstructive/therapy , Patient Satisfaction , Quality Assurance, Health Care/methods , Adolescent , Adult , Aged , Disabled Persons , Female , Humans , Male , Middle Aged , Reproducibility of Results , Rheumatic Diseases/therapy , Surveys and Questionnaires
17.
Patient Educ Couns ; 27(3): 217-26, 1996 Apr.
Article in English | MEDLINE | ID: mdl-8788350

ABSTRACT

The study of patients' attitudes is an important subject because the success of many medical programs is linked to it. We have used a cognitive attitude theory -- the Elaboration Likelihood Model (ELM), to study how patients form an evaluation of dietetic care. Respondents answered one questionnaire before (46% response) and one questionnaire after (60% response) their first consultation with a primary care dietitian. Patients rated their pre-test quality expectations and post-test quality evaluations of each of 28 distinctive aspects of care. They also rated the relative importance of each aspect. According to the ELM, people of high motivation and capacity to process information do so in an elaborate way. From this model five hypotheses are derived. Patients who elaborate are assumed to show a more differentiated pattern in (1) their quality expectations, (2) their rating of importance and (3) their quality judgements of distinctive aspects of dietetic care than people who do not elaborate. Furthermore, they are expected to show (4) a weaker association between quality expectation and quality judgement, and (5) relatively more extreme quality judgements. The three first hypotheses are accepted, the evidence of the last two is still inconclusive.


Subject(s)
Dietetics/standards , Nutritional Sciences/education , Patient Education as Topic/standards , Patient Satisfaction , Cognition , Female , Humans , Judgment , Male , Middle Aged , Models, Psychological , Regression Analysis , Surveys and Questionnaires
19.
Med Care Res Rev ; 52(1): 109-33, 1995 Mar.
Article in English | MEDLINE | ID: mdl-10143573

ABSTRACT

Surveying the literature on the assessment of quality of care from the patient's perspective, the concept has often been operationalized as patient satisfaction. Patient satisfaction has been a widely investigated subject in health care research, and dozens of measuring instruments were developed during the past decade. Quality of care from the patient's perspective, however, has been investigated only very recently, and only a few measuring instruments have explicitly been developed for the assessment of quality of care from the patient's perspective. The authors consider patient satisfaction as an indicator of quality of care from the patient's perspective. This review is concerned with the question of whether any reliable and valid instruments have been developed to measure quality of care from the patient's perspective.


Subject(s)
Health Services Research/methods , Patient Satisfaction , Quality of Health Care , Hospitals/standards , Physician-Patient Relations , Primary Health Care/standards , Surveys and Questionnaires , United States
20.
J Adv Nurs ; 20(2): 344-50, 1994 Aug.
Article in English | MEDLINE | ID: mdl-7930154

ABSTRACT

One of the necessary elements in an obstetric system of home confinements is well-organized postnatal home care. In The Netherlands home care assistants assist midwives during home delivery, they care for the new mother as well as the newborn baby, instruct the family on infant health care and carry out household duties. The growing demand for postnatal home care is difficult to meet; this has resulted in a short supply of the most popular day care programme and a level of provision which does not result in adequate services. This study acknowledges the patient perspective of maternity home care in order to contribute to its organization. The majority (79%) of service centres were willing to participate. A total of 1812 (81%) women who recently gave birth to a child responded to a postal questionnaire addressing the quality of care according to five dimensions: availability, continuity, interpersonal relationships, outcome and assistant's expertise. Almost one-third of the new mothers rated the availability as inadequate while the assistant's expertise was rated positively. Postnatal maternity home care is personalized, small-scale, and recognizes childbirth as a life event. Furthermore, it is relatively inexpensive and contributes to the satisfaction of recipients.


Subject(s)
Home Care Services/standards , Home Childbirth , Patient Satisfaction , Postnatal Care/standards , Female , Health Services Accessibility , Humans , Netherlands , Nursing Assistants/organization & administration , Nursing Assistants/standards , Pregnancy , Quality of Health Care , Time Factors
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