[Hygiene communication - conditions for change].

The article focuses on strengths and weaknesses of the local hygiene communication in a hospital ward. Efficient change communication consists of central and local communication activities. The hygiene coordinator is an important local "change agent", but in practice the role is difficult. The communicative interaction between the central infection control organization and a specific ward as well as between the department management and the hygiene coordinator should be strengthened in order to create change in staff behaviour.