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Qual Manag Health Care ; 4(2): 42-54, 1996.
Article in English | MEDLINE | ID: mdl-10154536

ABSTRACT

Many organizations are looking for ways to reduce the cost and improve the quality of open-heart surgery. Fletcher Allen Health Care in Burlington, Vermont used a total quality management approach to do just that. The result was a dramatic improvement in outcomes. Fletcher Allen won the 1994 USA Today Quality Cup for its efforts.


Subject(s)
Awards and Prizes , Cardiovascular Diseases/economics , Cardiovascular Diseases/surgery , Intensive Care Units/standards , Patient Care Team/standards , Hospital Costs , Humans , Models, Organizational , Outcome and Process Assessment, Health Care , Total Quality Management , Vermont
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