Valoración económica de la consulta por correo electrónico y su importancia en COVID-19; experiencia de cinco años / Economic evaluation of e-mail consulting and its impact on COVID-19. A five-year experience

INTRODUCCIÓN: este trabajo expone la experiencia del uso del correo electrónico en consulta de un centro de salud de Aragón (España) durante cinco años. Se valora el impacto económico, la satisfacción del usuario y su utilización durante la pandemia de COVID-19. MÉTODOS: en la primera consulta con los padres se ofrece el uso del correo electrónico para consultas no urgentes con pediatra y enfermera. Se entregan instrucciones. Trascurridos dos años se valora el uso del servicio realizando encuestas de satisfacción del usuario. Tras tres años se analiza el número de consultas realizadas y el ahorro de tiempo y recursos que supone. Finalmente, valoramos su uso durante el tiempo de confinamiento de la pandemia de 2020. RESULTADOS: el uso del correo electrónico aumenta los primeros meses y posteriormente se mantiene constante. Durante la pandemia el uso ha sido masivo. Los padres demuestran estar muy satisfechos con su uso, incluso solicitan que se aplique a otras consultas del centro. Respecto al impacto económico, calculamos un ahorro de 37 271,5 (Euro) anuales, por el menor tiempo que requiere al pediatra la respuesta por correo respecto a la presencial. Pero al estimar el número de consultas que se hubieran atendido sin correo, se observa que no revierte en disminución de consultas presenciales, quizás por la mayor accesibilidad que reporta. Pero en la pandemia su uso ha sido clave para mantener el aislamiento. CONCLUSIONES: la consulta por correo electrónico en Pediatría está muy bien valorada, y el ahorro económico es significativo. Durante la pandemia de COVID-19 ha resultado muy útil

INTRODUCTION: in this study, we describe our experience with an email consultation service in a primary care centre in Aragon (Spain) over a 5-year period. We evaluated the economic impact of the service, user satisfaction and use of the service during the COVID-19 pandemic. METHOD: in the first in-person appointment with the parents, we offered the use of email consultation with the paediatrician or nurse for non-urgent concerns. We provided directions. Two years after introducing the service, we performed a user satisfaction survey to evaluate the use of the service. At 3 years, we analysed the number of email consultations and the time and resources that they saved. Lastly, we assessed the use of the service during the lockdown imposed in the COVID-19 pandemic of 2020. RESULTS: the use of email consultations increased in the early months and remained stable thereafter. During the pandemic, the use of the service was massive. Parents reported high satisfaction with the service, and even requested that it be extended to other clinics in the primary care centre. As for the economic impact, we estimated annual savings of (Euro)37 271.5 based on the time the paediatrician needed to spend on responding by email compared to in person. But when we estimated the number of visits that would have been made if the email service was not available, we found it did not result in a decrease in in-person visits, perhaps due to the increased accessibility achieved with the service. Still, its use during the pandemic was essential to maintain confinement measures. CONCLUSIONS: the email consultation service in paediatrics was perceived positively and achieved significant reductions in health care costs. The service has been very useful during the COVID-19 pandemic

Simultaneous bilateral atypical femoral fracture in a patient receiving denosumab: case report and literature review.

Osteoporosis remains a chronic and common disease associated with high medical costs. Pharmacological therapy has shown to be a good strategy to significantly reduce fracture risk. While literary evidence for bone protection in the short and medium term is strongly in it's favor, there are concerns about long-term treatment with antiresorptive drugs. Increased risk of atypical femoral fractures (AFFs) have been demonstrated in several studies following the long-term use of bisphosphonate. Denosumab offers an alternative approach to the treatment of osteoporosis, however, it is also an antiresorptive drug. We present a case of simultaneous bilateral atypical femoral fractures in a patient with denosumab treatment. These findings highlight the need to reevaluate the optimal antiresorptive therapy duration, as well as the safety of transition from bisphosphonates to denosumab and the need for continued monitoring in the prevention of AFFs.

[Evaluation of the nutritional state in patients with congenital cardiopathy]. / Valoración del estado nutricional y de infección en pacientes con cardiopatía congénita.

Several anthropometrical, immunological and biochemical parameters have been utilized for the detection of chronic undernourishment and inflammation. The present work proposes a comparative study between a control group and other of 24 cardiac patients, with the intention of valuating their nutritional and inflammatory state. We have used the index proposed by Ingenbleek (PINI = prognostic inflammatory and nutritional index) in which nutritional scoreboards and biochemical inflammatories correlate. We find some statistically significant differences between cases and controls, both with regard to the value of the PINI, and with regard to each of this variables. In the same way, we do not find any important correlations within each group among the nutritional biochemical, inflammatory and anthropometrical parameters. The clinical impression shows that the classification by groups of risk obtained according to the value of the PINI is very near to reality. We consider that the PINI index is useful as a predictive and evolutive parameter, and it can be used in children with a chronic illness.