ABSTRACT
INTRODUCCIÓN: La formación de estudiantes de la salud sobre buen trato y cuidado humanizado es fundamental, al ser un referente de calidad en la atención sanitaria. Lo anterior, debería ser coherente con el trato que reciben los estudiantes por parte de docentes y tutores clínicos, modelando culturas más humanizadas. Sin embargo, investigaciones evidencian la normalización del maltrato a estudiantes de medicina y enfermería. Se implementó una Unidad de Formación Humanizada en una escuela de enfermería chilena, que incluyó potenciar un Programa de acompañamiento a los estudiantes por parte de sus docentes entre 2020 y 2021. OBJETIVO: Indagar los impactos del Programa en el ejercicio de un cuidado humanizado, desde la perspectiva estudiantil. MATERIAL Y MÉTODO: Estudio de caso intrínseco con enfoque cualitativo. Se realizaron 12 entrevistas semiestructuradas vía zoom a jóvenes que habían sido tutorizados virtualmente, por docentes del Programa entre 1 mes y 2 años durante su período estudiantil. Análisis de datos con el método de las comparaciones constantes y cumplimiento de criterios de rigor cualitativo. RESULTADOS: El Programa tuvo impactos positivos en ámbitos personales, académicos y profesionales, permitiendo que los estudiantes se sintieran cuidados por sus docentes y reconociendo el desarrollo de habilidades transferibles a su relación con los usuarios para un cuidado más humanizado. CONCLUSIONES: El Programa es replicable a otras carreras e instituciones, requiriendo tiempo, disposición y capacitación docente, lo cual puede ser una limitación. Los beneficios evidenciados justifican la utilidad del Programa para potenciar culturas de cuidado más humanizado en espacios educativos y sanitarios.
BACKGROUND: The training of health students regarding good treatment and humanized care is essential; it is a quality benchmark in health care. The relevance of good treatment and humanized care should be consistent with the treatment students receive from teachers and clinical tutors, modeling humanized cultures. However, research shows the normalization of mistreatment of medical and nursing students. A Humanized Training Unit was implemented in a Chilean nursing school, which included promoting a support Program for students by their teachers between 2020 and 2021. AIM: Explore the Program's impact on the exercise of humanized care from the student's perspective. MATERIAL AND METHODS: An intrinsic case study with a qualitative approach, with the objective of 12 semi-structured interviews carried out via Zoom with young people who had been tutored virtually by program teachers for one month and two years during their student period. We performed the data analysis using the constant comparisons method and in compliance with qualitative rigor criteria. RESULTS: The Program positively impacted personal, academic, and professional areas, allowing students to feel cared for by their teachers and recognizing the development of skills transferable to their relationship with users for more humanized care. CONCLUSIONS: The Program is replicable to other careers and institutions, requiring time, disposition, and teacher training, which can be a limitation. The benefits evidenced by our study demonstrate the program's usefulness in promoting cultures of more humanized care in educational and health spaces.
Subject(s)
Humans , Male , Female , Young Adult , Qualitative Research , Humanism , Students, Nursing , Universities , Program Evaluation , Chile , Interviews as TopicABSTRACT
BACKGROUND: The training of health students regarding good treatment and humanized care is essential; it is a quality benchmark in health care. The relevance of good treatment and humanized care should be consistent with the treatment students receive from teachers and clinical tutors, modeling humanized cultures. However, research shows the normalization of mistreatment of medical and nursing students. A Humanized Training Unit was implemented in a Chilean nursing school, which included promoting a support Program for students by their teachers between 2020 and 2021. AIM: Explore the Program's impact on the exercise of humanized care from the student's perspective. MATERIAL AND METHODS: An intrinsic case study with a qualitative approach, with the objective of 12 semi-structured interviews carried out via Zoom with young people who had been tutored virtually by program teachers for one month and two years during their student period. We performed the data analysis using the constant comparisons method and in compliance with qualitative rigor criteria. RESULTS: The Program positively impacted personal, academic, and professional areas, allowing students to feel cared for by their teachers and recognizing the development of skills transferable to their relationship with users for more humanized care. CONCLUSIONS: The Program is replicable to other careers and institutions, requiring time, disposition, and teacher training, which can be a limitation. The benefits evidenced by our study demonstrate the program's usefulness in promoting cultures of more humanized care in educational and health spaces.