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J Nurs Adm ; 25(11): 33-8, 1995 Nov.
Article in English | MEDLINE | ID: mdl-7472627

ABSTRACT

Facilitating patient-focused, cost-effective care throughout the continuum is a challenge that requires creativity of healthcare administrators. At Children's Hospital, Boston, the patient care coordinator (PCC) role was developed to improve communication and linkage among healthcare providers, payer organizations, and families by blending the functions of utilization management and discharge planning into a unit-based leadership role. The authors describe the PCC role and illustrate its goals and outcomes with examples.


Subject(s)
Managed Care Programs/organization & administration , Nurse Administrators/organization & administration , Patient Care Planning/organization & administration , Patient Discharge , Utilization Review/organization & administration , Boston , Continuity of Patient Care/organization & administration , Delivery of Health Care/organization & administration , Hospital Units/organization & administration , Hospitals, Pediatric , Humans , Leadership , Patient Care Team/organization & administration
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