ABSTRACT
Electronic Health (eHealth) is the use of information and communication technologies for health and plays a significant role in improving public health. The rapid expansion and development of eHealth initiatives allow researchers and healthcare providers to connect more effectively with patients. The aim of the CIHLMU Symposium 2020 was to discuss the current challenges facing the field, opportunities in eHealth implementation, to share the experiences from different healthcare systems, and to discuss future trends addressing the use of digital platforms in health. The symposium on eHealth explored how the health and technology sector must increase efforts to reduce the obstacles facing public and private investment, the efficacy in preventing diseases and improving patient quality of life, and the ethical and legal frameworks that influence the proper development of the different platforms and initiatives related to the field. This symposium furthered the sharing of knowledge, networking, and patient/user and practitioner experiences in low- and middle-income countries (LMIC) in both public and private sectors.
ABSTRACT
Mobile payment acceptance in healthcare is a relatively new area of research, under explored when compared to related areas of research such as mobile technology for health information and communication. The objectives of this study were to find out the effects of Safaricom's Lipa na M-PESA (LNM) use on clinic administrative costs and revenue, and to study the uptake and acceptability of LNM by patients. The study researched mobile payment acceptability by turning a clinic to be completely cashless for a six-week period. Baseline data was collected to gauge the effects of mobile payment on administrative costs and revenue. Surveys and in-depth interviews were carried out to assess the acceptability of mobile payment among staff and patients. Findings from this experiment demonstrate that mobile technology is acceptable when it is perceived as useful and more convenient to use.
