[The morbidity characteristics of workers in an information reference service employed at video terminals]. / Osobennosti zabolevaemosti rabotnikov spravochno-informatsionno i sluzhby, zaniatykh na videoterminalakh.

Female telephone operators working with displays perform monotonous operations which cause marked hypodynamia. A study was performed to investigate the labour conditions, which revealed respiratory diseases as the main cause of morbidity with temporary disability. Extensive medical examinations also showed the prevalence of gynaecological disorders resulting from the working posture and hypodynamia. Laboratory tests revealed marked changes in the peripheral blood system. The questionnaire analysis performed showed the prevalence of complaints of asthenic manifestations and excessive fatigability by the end of the working shift.

[A physiologic hygiene assessment of the work of female telephone operators at a city directory-information service while working with display terminals]. / Fiziologo-gigienicheskaia otsenka truda telefonistok gorodskoi spravochno-informatsionnoi sluzhby pri rabote s displeiami.

Physiologic and hygienic characteristics of body functioning state of female telephone operators working with displays in the inquiry information service "09" are presented. Insignificant changes of the cardiovascular system and functional state of the central nervous and neuromuscular systems have been detected along with the deterioration of visual function. The above changes are associated with neuroemotional stress during the work with video terminals and testify to distinct, sometimes quite significant fatigue. The necessity for optimization of work load and work organization of telephone operators by means of the development and introduction of rational work/rest regimes is set forth.