ABSTRACT
While critical marketing studies have discussed algorithm-driven marketing's role in governmentality, subjectivity formation and capitalist accumulation, its role in shaping class inequalities is less studied. Drawing on the performativity of marketing, 'classification situations' and critical algorithm studies, this paper uses the case of credit marketing to propose a twofold framework to analyse how algorithmic marketing shapes the cultural and economic inequalities of class. First, algorithms used for categorizing consumers and matching them with marketing messages and products provide access (1) to different symbolic resources and (2) to credit products with different financial consequences to different consumers depending on their categorization, which contribute to the creation of cultural and economic inequalities, respectively. Second, algorithms of financial advice devices overtake parts of consumer choice. Insofar as different financial preferences and rationalities are scripted into the devices for different client groups, these technologies constitute an additional process that affects social divisions.
ABSTRACT
Mainstream conceptualizations of 'ethical consumption' equate the notion with conscious, individual, market-mediated choices motivated by ethical or political aims that transcend ordinary concerns. Drawing on recent sociology and anthropology of consumption literature on the links between ordinary ethics and ethical consumption, this article discusses some of the limitations of this conceptualization. Using data from 32 focus groups conducted in Chile and Brazil, we propose a conceptualization of ethical consumption that does not centre on individual, market-mediated choices but understands it at the level of practical outcomes, which we refer to as different forms of 'ethical living'. To do that, we argue, we need to depart from the deontological understanding of ethics that underpins mainstream approaches to ethical consumption and adopt a more consequentialist view focusing on ethical outcomes. We develop these points through describing one particular ordinary moral regime that seemed to be predominant in participants' accounts of ethics and consumption in both Chile and Brazil: one that links consumption and ethics through care. We show that the moral regime of care leads to 'ethical outcomes', such as energy saving or limiting overconsumption, yet contrary to the mainstream view of ethical consumption emphasizing politicized choice expressed through markets, these result from following ordinary ethics, often through routines of practices.