ABSTRACT
Objetivo. Conocer la satisfacción de los profesionales (enfermería/medicina) que participaban en un proyecto de telemonitorización, desde la atención primaria, de pacientes con enfermedades crónicas (insuficiencia cardiaca y/o broncopatía), con varios ingresos hospitalarios y dificultad para salir de sus domicilios (proyecto TELBIL-A). Material y métodos. En noviembre de 2012 se remitió a los correos electrónicos de 55 sanitarios participantes un cuestionario Web (aplicación «encuesta fácil») diseñado por los investigadores. Constaba de 6 ítems para valorar satisfacción (escala de Likert de 1 mayor desacuerdo, apreciación más negativa a 5 mayor acuerdo, apreciación más positiva), edad, experiencia profesional y una pregunta abierta para comentarios. Los datos se descargaron y analizaron con el programa SPSS 18.0. Resultados. La tasa de respuesta fue de 90,9% (50 respuestas), 94% de mujeres, un 68% >= 40 años y un 90% > 5 años de experiencia trabajando en el centro de salud. Un 86% eligió la respuesta 4 o 5 en el ítem de satisfacción general con el proyecto, siendo la puntuación media de 4,4 puntos. La media para el resto de preguntas fue de: 3,8 para la interferencia con las tareas habituales, 4,5 en apreciar ventajas en el manejo de los pacientes, 4,2 en la sensación de que los pacientes participaban más en su autocuidado, 3,9 en el aspecto tecnológico y 4,3 en recomendarlo potencialmente a un amigo/familiar. Conclusiones. En las condiciones del estudio se observa una elevada satisfacción con el proyecto TELBIL-A por parte de los profesionales que están participando en el mismo (AU)
Objective: To analyze, through an on-line survey, the satisfaction of professionals (nurses/ general practitioners) taking part in a project of telemonitoring in-home patients with chronic diseases (heart failure and/or pulmonary disease) with ≥2 hospital admissions in the last year (TELBIL-A project). Material and methods: An on-line questionnaire designed by the researchers (using «easy survey» application) was sent to professionals email. It consisted of several items to assess satisfaction (Likert scale from 1-strongly disagree, negative appreciation- to 5- strongly agree, positive appreciation-), age, number of years working in Primary Care, and an open question for comments. Data were analyzed using SPSS 18.0. Results: We received responses from 50 out of 55 professionals (90.9%), of whom 94% were female, and 68% aged >=40 years, with 90% working > 5 years in Primary Care. They chose in 86% answer 4 or 5 for the item on overall satisfaction with the project, with the average score being 4.4. The means for the rest of questions were: 3.8 for interference with other professional daily tasks, 4.5 appreciating advantages in the management of patients, 4.2 for the feeling that patients are more involved in their own care, 3.9 for technological aspects, and 4.3 for recommending to a friend/relative. Conclusions: The study explores one aspect, satisfaction with the project, which is critical because of the association with the correct compliance and developing of the intervention. We found a high satisfaction of professionals involved with the TELBIL-A project (AU)
Subject(s)
Humans , Male , Female , Adult , Job Satisfaction , Primary Health Care/organization & administration , Primary Health Care/standards , Telemedicine/organization & administration , Telemedicine/standards , Self Care/methods , Self Care/trends , Primary Health Care/methods , Primary Health Care/trends , Primary Health Care , Telemedicine/methods , Telemedicine/trends , Telemedicine , Health Surveys/methods , Socioeconomic Survey , Cross-Sectional Studies/methods , Cross-Sectional StudiesABSTRACT
OBJECTIVE: To analyze, through an on-line survey, the satisfaction of professionals (nurses/general practitioners) taking part in a project of telemonitoring in-home patients with chronic diseases (heart failure and/or pulmonary disease) with ≥2 hospital admissions in the last year (TELBIL-A project). MATERIAL AND METHODS: An on-line questionnaire designed by the researchers (using «easy survey¼ application) was sent to professionals' email. It consisted of several items to assess satisfaction (Likert scale from 1-strongly disagree, negative appreciation- to 5- strongly agree, positive appreciation-), age, number of years working in Primary Care, and an open question for comments. Data were analyzed using SPSS 18.0. RESULTS: We received responses from 50 out of 55 professionals (90.9%), of whom 94% were female, and 68% aged ≥40 years, with 90% working >5 years in Primary Care. They chose in 86% answer 4 or 5 for the item on overall satisfaction with the project, with the average score being 4.4. The means for the rest of questions were: 3.8 for interference with other professional daily tasks, 4.5 appreciating advantages in the management of patients, 4.2 for the feeling that patients are more involved in their own care, 3.9 for technological aspects, and 4.3 for recommending to a friend/relative. CONCLUSIONS: The study explores one aspect, satisfaction with the project, which is critical because of the association with the correct compliance and developing of the intervention. We found a high satisfaction of professionals involved with the TELBIL-A project.