[Nurse resolution of self-limiting mild processes in health care. Descriptive study]. / Resolución enfermera de los procesos leves autolimitados en atención primaria: estudio descriptivo.

BACKGROUND: To describe the capacity of the primary health care's nurse in the resolution of the self-limiting mild processes after the implementation of the healthcare demand's process in Basque Country. SETTING: 25 primary health care centers of the OSI Bilbao-Basurto. TYPE OF STUDY: An observational, descriptive, transversal study. Using as a guide protocols previously agreed and within hers scope of competence, the nurse values and resolves five self-limiting mild processes: upper airway infection, sore throat, fever, nausea and/or vomiting and diarrhea. Furthermore, the nurse can refer patients to other specialist in the cases concomitant disease is detected or their state of heath is aggravated. PARTICIPANTS: 6985 patient's records, who consulted 1 of 5 self-limiting mild processes from 1st November 2019 to 29th February 2020, were analyzed. MAIN MEASUREMENTS: The main variable was the nurse's resolution. The three possible resolutions ways were health education, health education, medical administrative consultation and health education, and medical consultation. RESULTS: The nurse solved the 47% of the self-limiting mild processes. According to the type of process, differences in the resolution were appreciated, solving as far as 57% of the processes of consultations for diarrhea. 10.5% (CI 95%; 9.8-11.2%) of the assisted people were followed-up for reasons related to the self-limiting mild processes of the origin. The follow-up consultations were not related to the way the process was resolved. CONCLUSIONS: The nurse solves nearly half of the processes that values in spite of not having some of the tools such as, the competence of indicate and dispense medications.

Resolución enfermera de los procesos leves autolimitados en atención primaria: estudio descriptivo / Nurse resolution of self-limiting mild processes in health care. Descriptive study

Objetivo : Describir la capacidad de la enfermera de Atención Primaria en la resolución de los procesos leves autolimitados (PLA), tras la implementación de la Gestión de la Demanda Asistencial (GDA) en Euskadi.Emplazamiento : Se analizaron 25 centros de salud de Atención Primaria de la OSI Bilbao-Basurto.Diseño : Estudio observacional descriptivo transversal. Utilizando como guía protocolos previamente consensuados y dentro de su ámbito competencial, la enfermera valora y resuelve cinco PLA: catarro vías altas, dolor de garganta, fiebre, náuseas y/o vómitos y diarrea. Además, puede derivar a otros profesionales los casos que detecta patología concomitante o agravantes de salud.Participantes : Se analizaron 6.985 registros de pacientes que consultaron por uno de los cinco PLA, entre el 1 de noviembre de 2019 y el 29 de febrero de 2020.Mediciones principales : La variable principal fue la resolución enfermera. Los tres modos posibles de resolución fueron: educación sanitaria, educación sanitaria y consulta administrativa médica y educación sanitaria y consulta médica.Resultados : La enfermera resolvió el 47% de los PLA. Se apreciaron diferencias en la resolución según el tipo de proceso, llegando a resolver hasta el 57% de los procesos en las consultas por diarrea. El 10,5% (IC 95%: 9,8%-11,2%) de las personas atendidas reconsultaron por motivos relacionados con el PLA de origen. Las reconsultas no guardaron relación con el modo de resolución del proceso.Conclusiones : La enfermera resuelve casi la mitad de los procesos que valora a pesar de no disponer de algunas herramientas como la competencia para indicar y dispensar medicamentos.(AU)

Background : To describe the capacity of the primary health care's nurse in the resolution of the self-limiting mild processes after the implementation of the healthcare demand's process in Basque Country.Setting : 25 primary health care centers of the OSI Bilbao-Basurto.Type of study : An observational, descriptive, transversal study. Using as a guide protocols previously agreed and within hers scope of competence, the nurse values and resolves five self-limiting mild processes: upper airway infection, sore throat, fever, nausea and/or vomiting and diarrhea. Furthermore, the nurse can refer patients to other specialist in the cases concomitant disease is detected or their state of heath is aggravated.Participants : 6985 patient's records, who consulted 1 of 5 self-limiting mild processes from 1st November 2019 to 29th February 2020, were analyzed.Main measurements : The main variable was the nurse's resolution. The three possible resolutions ways were health education, health education, medical administrative consultation and health education, and medical consultation.Results : The nurse solved the 47% of the self-limiting mild processes. According to the type of process, differences in the resolution were appreciated, solving as far as 57% of the processes of consultations for diarrhea. 10.5% (CI 95%; 9.8-11.2%) of the assisted people were followed-up for reasons related to the self-limiting mild processes of the origin. The follow-up consultations were not related to the way the process was resolved.Conclusions : The nurse solves nearly half of the processes that values in spite of not having some of the tools such as, the competence of indicate and dispense medications.