ABSTRACT
Mindful organizing (also known as collective mindfulness) is a collective capability that allows teams to anticipate and swiftly recover from unexpected events. This collective capability is especially relevant in high-risk environments where reliability in performance is of utmost importance. In this paper, we build on current mindful organizing theory by showing how two front-line communication and participatory conditions (perceived safety for upward dissent and climate for employee engagement) interact to predict mindful organizing. We shed light on the controversy around mindful organizing's effect on team's subjective experience at work by showing that it leads to greater team job satisfaction and thus lowers individual turnover intentions. These relationships were tested using a time-lagged design with two data-collection points using a sample of 47 teams within the nuclear power industry
La organización consciente en equipos es una capacidad colectiva que permite a los equipos anticipar y recuperarse rápidamente de eventos inesperados. Esta capacidad colectiva es especialmente relevante en entornos de alto riesgo donde la fiabilidad en el desempeño es de máxima importancia. En este artículo contribuimos al desarrollo de la teoría de la organización consciente mostrando cómo interactúan dos condiciones de participación y comunicación en la primera línea (seguridad percibida para elevar propuestas críticas y clima de participación) para predecir la organización consciente. Además, arrojamos luz sobre la controversia acerca de los efectos de la organización consciente en la experiencia subjetiva de los equipos en el trabajo, mostrando que lleva a mayor satisfacción laboral del equipo y en consecuencia disminuye la propensión de abandonar la organización a nivel individual. Estas relaciones se pusieron a prueba con un diseño de intervalo temporal con dos momentos de recogida de datos usando una muestra de 47 equipos del sector de la energía nuclear
Subject(s)
Humans , Male , Female , Adult , Middle Aged , Employee Incentive Plans , Job Satisfaction , Models, Organizational , Psychology, Industrial , Environmental PsychologyABSTRACT
Improving safety culture and safety performance is a constant concern for companies operating in high-risk environments. For almost two decades, IDOCAL (the Research Institute of Personnel Psychology, Organizational Development and Quality of Working Life) has been contributing to advancing our understanding of these important concepts through theoretical development and empirical research. The objective of this article is to synthesize these contributions. Some of the most prominent are (1) the development of a framework for the evaluation of safety culture and its correlates based on the AMIGO model, (2) the establishment of the empowering leadership model as a valuable concept in safety leadership, and (3) the establishment of a three-dimensional safety performance model. In addition, the researchers within IDOCAL have made great progress in understanding the main predictors of safety performance, including empowering leadership and safety culture. Within this paper, IDOCAL's plans to advance this line of research in the coming years, by extending it from the nuclear power sector to other high-risk industries, are also outlined.
Melhorar a cultura de segurança e o desempenho de segurança é uma preocupação constante para empresas que operam em ambientes de alto risco. Há quase duas décadas, o IDOCAL (Instituto de Pesquisa em Psicologia do Pessoal, Desenvolvimento Organizacional e Qualidade de Vida no Trabalho) tem contribuído para o avanço da compreensão desses importantes conceitos por meio do desenvolvimento teórico e da pesquisa empírica. O objetivo deste artigo é sintetizar essas contribuições. Alguns dos mais proeminentes são (1) o desenvolvimento de uma estrutura para a avaliação da cultura de segurança e seus correlatos com base no modelo AMIGO, (2) o estabelecimento do modelo de liderança capacitadora como um conceito valioso em liderança de segurança, e (3) o estabelecimento de um modelo tridimensional de desempenho de segurança. Além disso, os pesquisadores do IDOCAL fizeram um grande progresso no entendimento dos principais preditores de desempenho de segurança, incluindo capacitação de liderança e cultura de segurança. Neste documento, os planos do IDOCAL para avançar esta linha de pesquisa nos próximos anos, estendendo-a do setor de energia nuclear a outras indústrias de alto risco, também são descritos.
Mejorar la cultura de la seguridad y el desempeño de seguridad es una preocupación constante para las empresas que operan en entornos de alto riesgo. Durante casi dos décadas, IDOCAL (el Instituto de Investigación en Psicología de los Recursos Humanos, Desarrollo Organizacional y Calidad de Vida Laboral) ha contribuido a mejorar nuestra comprensión de estos importantes conceptos a través del desarrollo teórico y la investigación empírica. El objetivo de este artículo es sintetizar estos aportes. Algunos de los más destacados son (1) el desarrollo de un marco para la evaluación de la cultura de la seguridad y sus correlatos basado en el modelo AMIGO, (2) el establecimiento del modelo de liderazgo empoderador como un concepto valioso en el liderazgo en seguridad, y (3) el establecimiento de un modelo tridimensional de desempeño de seguridad. Además, los investigadores de IDOCAL han logrado grandes avances en la comprensión de los principales predictores del desempeño en seguridad, incluido el liderazgo de empoderamiento y la cultura de seguridad. En este trabajo también se describen los planes de IDOCAL para avanzar en esta línea de investigación en los próximos años, extendiéndola desde el sector de la energía nuclear a otras industrias de alto riesgo.
ABSTRACT
INTRODUCTION: Mindful organizing (also known as collective mindfulness) is a team level construct that is said to underpin the principles of high-reliability organizations (HROs), as it has shown to lead to almost error-free performance. While mindful organizing research has proliferated in recent years, studies on how to measure mindful organizing are scarce. Vogus and Sutcliffe (2007) originally validated a nine-item "Mindful Organizing Scale" but few subsequent validation studies of this scale exist. The present study aimed to validate a Spanish version of the Mindful Organizing Scale. METHOD: The sample included 47 teams (comprising of a total of 573 workers with an average team size of 12.19) from a Spanish nuclear power plant. A confirmatory factor analysis (CFA), reliability analysis, and an analysis of aggregation indices were carried out. A correlation analysis and CFA were used to further validate the scale in terms of its distinctiveness from, and relationship with, other team-related variables such as safety culture, team safety climate, and team learning. Finally, evidence of criterion-related validity was collected by testing the incremental validity of the mindful organizing scale in the association with various workplace safety outcomes (safety compliance and safety participation). RESULTS: The results confirmed a unidimensional structure of the scale and indicated satisfactory internal consistency. Aggregation of the scores to the team level was justified while significant positive correlations between mindful organizing and other team-related variables (safety culture, team safety climate, team learning) were found. Moreover, mindful organizing showed distinctiveness from safety culture, team safety climate and team learning. Finally, incremental validity of the scale was supported, as it shows to be associated with safety compliance and safety participation above and beyond other related constructs. CONCLUSIONS: The Spanish version of the Mindful Organizing Scale has shown to be a valid and reliable scale that can be used to measure mindful organizing. CONTRIBUTIONS: The validation of the unidimensional Spanish version of Vogus and Sutcliffe's (2007) Mindful Organizing Scale provides researchers and practitioners with a reliable and valid tool to use in Spanish speaking organizations to measure mindful organizing, which has been shown to result in more reliable performance. Theoretically, this study offers four contributions. Firstly, it validates a scale that operationalizes the 'mindful organizing' construct in a traditional high-reliability organization (nuclear power plant) which has never been done before. Secondly, it offers evidence that a mindful organizing scale can be validated in a new cultural context and language (Spanish) to any of the previous studies done before it. Thirdly, it adds to our understanding of mindful organizing's nomological network by distinguishing it from other team and safety-related variables. Lastly, it builds on current research showing sound psychometric properties of a one-dimensional, quantitative measure of mindful organizing.
