Effectiveness of a web-based learning module on oral health promotion for nursing and allied health professionals.

Background Nursing and allied health professionals are helping hands for healthcare and are important in the training cascade. We aimed to develop and validate the effectiveness of a web-based learning module on oral health promotion among nursing and allied health professionals. Methods We developed and validated an oral health module focused on prevention and promotion for a web-based intervention among nurses and allied health professionals. Pre- and post-test assessment was conducted to evaluate the effectiveness of the programme. Results Of a total of 347 participants, 170 (48.9%) had a good knowledge score in the pre-test, and after attending the oral health module their number increased to 267 (76.9%). The mean difference between the pre-test and post-test scores was statistically significant (p<0.005). Conclusions Training of nurses and allied health professionals on oral health through a web-based module showed improvement in oral health literacy.

Use of Nurses in Tele-Consultation for Patients in Remote Areas.

UNLABELLED: There is poor penetration of trauma healthcare delivery in rural areas. On the other hand, mobile penetration in India is now averaging 80% with most families having access to mobile phone. AIMS AND OBJECTIVES: The aim of this study was to evaluate the effectiveness of tele-consultation by nurses using an integrated call centre. MATERIALS AND METHODS: This was a prospective observational study carried out over a 6-month period at a level I trauma Center in New Delhi, India. Patients called the call centre and the specially trained call centre staff answered the calls who handled their simple queries, if they were unable to respond, the call was directed to the nurse informatics specialist on duty responded to their queries with the help of senior residents who were posted in emergency department. The nurse informatics specialist documents a tele-consult note in CPRS (Computerized Patient Record System). RESULTS: Of the total 150 calls, 64 calls were diverted to the nurse informatics specialist (NIS). Of the 64 calls received by the NIS 55 (85%) were rectified by the nurses at their level and 9 calls (14%) were further discussed with the concerned doctors. CONCLUSIONS: As shown by our case study, call centers can be used for tele consultation with the help of nurse informatics specialist.

Using a Call Centre for Data Mining and Data Capturing - Pilot Study Using Glasgow Coma Outcome Scale in Head Injured Patients.

UNLABELLED: Trauma healthcare delivery is limited in rural areas of India. AIM: The aim of the study was to assess the Glasgow coma outcome scale via a call centre for head injured patients who were discharged after head injury. METHODS: Glascow coma scales were assessed by call-center staff using a set of standard questions in Hindi language. RESULTS: 484 patients were admitted during the study period. Of these, 63% (n = 305) were from rural areas. After patients were discharged, call centre staff were able to reach 84% of patients on their phones and elicit GOS in all cases. CONCLUSIONS: Call centers have the potential to revolutionize delivery of trauma healthcare to rural areas.

Impact of an Emergency Nurse Coordinator on Work Flow Optimization in an Emergency Department in Delhi, India.

The aim of this study was to assess the effect of the emergency nurse coordinator in optimization of workflow of the emergency department. A retrospective analysis of all patient encounters in the emergency department between Aug 1 to Sept 31 of 2014 (n = 6,189) and Aug 1 to September 31 of 2015 (n = 8,626) was conducted. There was a statistically significant decrease in the admission time, length of stay, transfer time, and review time of the patients after the introduction of the emergency nurse coordinator in the emergency department. (p < 0.05).