ABSTRACT
Increasing numbers of children with burns from diverse geographic locations in the United States, Mexico, and Central and South America are treated at a specialty children's burn hospital in the Southwest. Patients and families from diverse cultural and educational backgrounds arrive at all hours of the day and evening, seven days a week. The diversity of the population arriving at the burn intensive care unit (BICU) coupled with the enormous stress that many families experience drove the need for a concise, standardized means of orientation to the hospital setting. The purpose of this study was to evaluate parent knowledge of locations in the hospital and satisfaction with an educational DVD for orientation to the hospital setting. Parents (N = 82) completed satisfaction surveys within 24 to 48 hours of the child's admission. The majority of participants were Spanish-speaking females from Mexico. Participants reported the DVD was beneficial in providing relevant information about the hospital setting and reported high satisfaction.
