ABSTRACT
INTRODUCTION: In the realm of complex wound care, where effective diagnosis and treatment are critical, AI holds immense potential. With the advent of AI chatbot software, the field of wound care can potentially benefit from AI-driven advancements. OBJECTIVE: This study assessed the application of an AI chatbot in complex wound care. METHODS: A total of 80 patients underwent a comprehensive evaluation by a wound care provider who established a diagnosis and treatment plan based on their clinical expertise; subsequently, the AI chatbot software was introduced as a complementary tool to provide personalized treatment and lifestyle recommendations. RESULTS: The AI chatbot accurately identified the most appropriate treatment plan for 91% of patients in the sample, exhibiting a correlation of over 90% with the initial assessment by the wound care provider. CONCLUSION: The success of the AI chatbot in accurately identifying appropriate treatment plans showcases its potential to alleviate challenges associated with complex wound management.
