ABSTRACT
Few instruments for assessing dental health knowledge, beliefs, and practices of young adolescents are available in the professional literature. In this study, a dental health profile to facilitate direct assessment of dental health knowledge, beliefs, and practices was developed. The 30-item Dental Health Assessment Profile had adequate content validity, readability, and test-retest reliability with junior high students.
Subject(s)
Dental Health Surveys , Adolescent , Female , Health Education, Dental , Health Knowledge, Attitudes, Practice , Health Services Needs and Demand , Humans , Male , Pilot Projects , Reproducibility of ResultsABSTRACT
Participant satisfaction is an important measure of program effectiveness. In hospitals, patient satisfaction is a measure that is compatible with quality assurance. This article focuses on the revision, implementation and analysis of a patient satisfaction questionnaire that was designed as a tool for assessing the quality of non-physician encounters in a small hospital. The Patient Satisfaction Questionnaire (PSQ), which contained a 30-item rating scale, was designed to collect data about admissions, nursing care and seven other hospital services. The 686 PSQs that comprised a 4-month sample of 2156 instruments (31.8%) completed in a selected year were analyzed. Results show no less than 90% of patient ratings reflecting satisfaction. In addition, open-ended responses were overwhelmingly laudatory. The content and process of this collaborative effort demonstrate compatibility between research and management when goals and purposes are clearly delineated.
