ABSTRACT
The strategic management of a nursing organization in a changing health care market creates pressure on nursing administrators and on their organizations. The effective management of organizational stress potentiates quality nursing care and reduces the costs related to stress and burnout. This article describes a two-tiered program designed to manage organizational stress. The first component focuses on educating nursing leadership about the nature and impact of organizational stress and how to minimize it. The second component is the instrument used to measure the perceived effectiveness of our interventions.
Subject(s)
Inservice Training , Nursing Service, Hospital/organization & administration , Stress, Psychological/prevention & control , Communication , Conflict, Psychological , Curriculum , Humans , Nurse Administrators , Nursing Staff, Hospital/education , Nursing Staff, Hospital/psychology , Ohio , Organizational Innovation , Outcome and Process Assessment, Health Care , RoleABSTRACT
The authors have developed a role that supports nurse managers in developing their management skills and effectiveness. Nursing administrators will find the role useful because it provides a different avenue for the strategic planning of change. The role and examples of its use in the support of nursing are described. Considerations in operationalizing this role in a nursing organization also are discussed.
