Impact and user satisfaction of a clinical information portal embedded in an electronic health record.

In 2008, a clinical information tool was developed and embedded in the electronic health record system of an academic medical center. In 2009, the initial information tool, Clinical-e, was superseded by a portal called Clinical Focus, with a single search box enabling a federated search of selected online information resources. To measure the usefulness and impact of Clinical Focus, a survey was used to gather feedback about users' experience with this clinical resource. The survey determined what type of clinicians were using this tool and assessed user satisfaction and perceived impact on patient care decision making. Initial survey results suggest the majority of respondents found Clinical Focus easy to navigate, the content easy to read, and the retrieved information relevant and complete. The majority would recommend Clinical Focus to their colleagues. Results indicate that this tool is a promising area for future development.

Development of a clinical information tool for the electronic medical record: a case study.

QUESTION: What is the process of developing a clinical information tool to be embedded in the electronic health record of a very large and diverse academic medical center? SETTING: The development took place at the University of Pittsburgh Health Sciences Library System. METHOD: The clinical information tool developed is a search box with subject tabs to provide quick access to designated full-text information resources. Each subject tab offers a federated search of a different pool of resources. Search results are organized "on the fly" into meaningful categories using clustering technology and are directly accessible from the results page. RESULTS: After more than a year of discussion and planning, a clinical information tool was embedded in the academic medical center's electronic health record. CONCLUSION: The library successfully developed a clinical information tool, called Clinical-e, for use at the point of care. Future development will refine the tool and evaluate its impact and effectiveness.