ABSTRACT
OBJECTIVE: Evaluation of an education/counselling programme intended for pregnant/puerperal women in a secondary health care facility. METHODS: The education/counselling programme was launched in September 2004, following the preparation of environmental and material components. Evaluation of the two-year project was achieved by means of satisfaction surveys of service receivers and service providers, an information survey of service receivers and focus group discussions (FGDs) for both groups. RESULTS: Forty percent of the pregnant women who attended antenatal visits and 90% of those who had recently delivered were given education/counselling in accordance with the project. The information survey showed that 92.5% of the pregnant women knew that they should take an iron supplement during pregnancy and the puerperium; 72% of the puerperal women knew of the danger signs postpartum and concerning the newborn, and 70% were aware of the methods of effective breastfeeding. The FGDs showed improved competence of the applicants in pre-delivery, pregnancy and puerperal care as well as in newborn nutrition. Feedback from service providers confirmed the patients' improved active participation in their self-care. CONCLUSION: The safe motherhood education/counselling programme was successfully completed. The applicants and health care professionals benefited from the service.