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1.
Sci Rep ; 14(1): 15979, 2024 Jul 10.
Article in English | MEDLINE | ID: mdl-38987312

ABSTRACT

Bioremediation techniques, which harness the metabolic activities of microorganisms, offer sustainable and environmentally friendly approaches to contaminated soil remediation. These methods involve the introduction of specialized microbial consortiums to facilitate the degradation of pollutants, contribute to soil restoration, and mitigate environmental hazards. When selecting the most effective bioremediation technique for soil decontamination, precise and dependable decision-making methods are critical. This research endeavors to tackle the aforementioned concern by utilizing the tool of aggregation operators in the framework of the Linguistic Intuitionistic Fuzzy (LIF) environment. Linguistic Intuitionistic Fuzzy Sets (LIFSs) provide a robust framework for representing and managing uncertainties associated with linguistic expressions and intuitionistic assessments. Aggregation operators enrich the decision-making process by efficiently handling the intrinsic uncertainties, preferences, and priorities of MADM problems; as a consequence, the decisions produced are more reliable and precise. In this research, we utilize this concept to devise innovative aggregation operators, namely the linguistic intuitionistic fuzzy Dombi weighted averaging operator (LIFDWA) and the linguistic intuitionistic fuzzy Dombi weighted geometric operator (LIFDWG). We also demonstrate the critical structural properties of these operators. Additionally, we formulate novel score and accuracy functions for multiple attribute decision-making (MADM) problems within LIF knowledge. Furthermore, we develop an algorithm to confront the complexities associated with ambiguous data in solving decision-making problems in the LIF Dombi aggregation environment. To underscore the efficacy and superiority of our proposed methodologies, we adeptly apply these techniques to address the MADM problem concerning the optimal selection of a bioremediation technique for soil decontamination. Moreover, we present a comparative evaluation to delineate the authenticity and practical applicability of the recently introduced approaches relative to previously formulated techniques.

2.
Heliyon ; 10(7): e29207, 2024 Apr 15.
Article in English | MEDLINE | ID: mdl-38623234

ABSTRACT

With the rapid growth of the economy, enterprises have encountered a series of problems while pursuing economic benefits, such as food safety and environmental pollution issues, resource shortages and energy consumption issues, which affect the sustainable development of enterprises. Establishing a corporate performance evaluation system from the perspective of social responsibility, based on stakeholder theory and the importance of overall goals reflected in the weight of social responsibility indicators, is a very effective measure to achieve corporate social responsibility (CSR) goals through CSR motivation and stakeholders. The performance evaluation of CSR from the perspective of environmental accounting is a MAGDM. Recently, the CoCoSo technique and cosine similarity measure (CSM) technique was utilized to conduct the MAGDM. The intuitionistic fuzzy sets (IFSs) are utilized as a technique for conducting uncertain information during the performance evaluation of CSR from the perspective of environmental accounting. In this study, the intuitionistic fuzzy CoCoSo based on the CSM (IFN-CSM-CoCoSo) technique is built for MAGDM with IFSs. Finally, a numerical example for performance evaluation of CSR from the perspective of environmental accounting is conducted to verify the IFN-CSM-CoCoSo technique.

3.
Heliyon ; 10(8): e29250, 2024 Apr 30.
Article in English | MEDLINE | ID: mdl-38628715

ABSTRACT

With the rise of the concept of sharing economy, the shared manufacturing model has gained widespread attention. The VIKOR shared manufacturing service evaluation approach is presented based on an intuitionistic fuzzy environment, which enables users to filter out acceptable shared manufacturing services from a wide pool of shared manufacturing services with similar functional qualities. Firstly, considering the QOS multi-indicator comprehensive evaluation of services by multiple stakeholders under the fundamental characteristics of shared manufacturing, the QOS evaluation index system is built from the two aspects of online and offline, which includes 2 first-level indicators and 10 second-level indicators. The paper also constructs a service recommendation model considering supply and demand constraints. Secondly, the intuitionistic fuzzy numbers are introduced to define the non-quantitative indexes, and the G1-method and variable-precision rough set theory are used for the assignment, and the maximum entropy theory is utilized to integrate the assignment method to obtain the combination weights. Thirdly, the VIKOR method based on intuitionistic fuzzy sets is used to evaluate and rank the shared manufacturing candidate services, in which the combined benefits and minimum regret values of the groups are solved based on the intuitionistic fuzzy number similarity. Finally, the reliability and feasibility of the algorithm are verified with a real case.

4.
MethodsX ; 12: 102710, 2024 Jun.
Article in English | MEDLINE | ID: mdl-38660040

ABSTRACT

The economic growth rate is intricately linked to the efficiency and effectiveness of the banking industry. A widely applicable mathematical technique for such assessments is Data Envelopment Analysis (DEA), which evaluates the relative efficiency of Decision-Making Units (DMUs) by comparing their inputs and outputs. Traditional DEA treats DMUs as black boxes, neglecting internal processes that contribute to inefficiencies in individual DMUs. Additionally, it assumes precise values for inputs and outputs that do not apply to real-world problems. This study introduces a comprehensive network series of two-stage DEA, incorporating shared inputs and intermediate measures, undesirable outputs, external inputs and outputs, initial inputs, and terminal outputs. The network two-stage DEA is extended to intuitionistic fuzzy circumstances to address uncertainty. In this extension, a non-linear intuitionistic fuzzy number, namely a parabolic intuitionistic fuzzy number, represents higher-order imprecise datasets. An illustrative example validates the proposed methodology, and comparisons with existing methods are conducted. Moreover, the methodology is applied to assess the efficiency of Indian public sector banks, demonstrating its applicability and showcasing the efficacy of the procedures and algorithms used. Decision-makers can make better choices using optimal efficiency values to gain insights into inputs, intermediate measures, and outputs.•The research study focused on a network two-stage DEA model, incorporating undesirable outputs and shared resources in the presence of uncertainty.•The methodology involves solving the network two-stage DEA model using parabolic intuitionistic fuzzy numbers.•The experimental analysis involves assessing the efficiency of Indian public sector banks.

5.
Heliyon ; 10(3): e24767, 2024 Feb 15.
Article in English | MEDLINE | ID: mdl-38371962

ABSTRACT

In this article, we derive the Archimedean aggregation operators for complex intuitionistic fuzzy sets, for this, first, we evaluate some Archimedean operational laws based on complex intuitionistic fuzzy values and then we discuss their special cases because the Archimedean norms are the general form of all existing norms, for instance, algebraic, Einstein, Hamacher, and Frank operational laws. Furthermore, we present the complex intuitionistic fuzzy Archimedean Heronian aggregation operator and complex intuitionistic fuzzy weighted Archimedean Heronian aggregation operator. Several special cases and the basic properties of the above-proposed operators are also diagnosed, because proposing the Heronian mean operators based on Archimedean norms are very challenging and complicated tasks, because of their features and structure. Additionally, a decision-making process is developed under the identified operators by using complex intuitionistic fuzzy information. Finally, we illustrate several examples to show the multi-attribute decision-making technique is more flexible than the prevailing works with the help of sensitive analysis between explored and certain prevailing works.

6.
Heliyon ; 9(10): e20775, 2023 Oct.
Article in English | MEDLINE | ID: mdl-37867839

ABSTRACT

The predominant domain for optimization in the current situation is the transportation problem (TP). In the majority of cases, accurate data have been employed, yet in reality, the values are vague and imprecise. In any decision-making process, imprecision is a significant issue. To deal with the ambiguous setting of collective decision-making, many tools and methods have been established. The Pythagorean fuzzy set is an extension of fuzzy sets that successfully handles ambiguity and fuzziness. To overcome the shortcomings of intuitionistic fuzzy context, Pythagorean fuzzy sets are considered to be the most recent tools. This study proposes a new method for addressing the uncertain Pythagorean transportation issue. In this study, we created a novel sorting technique for Pythagorean fuzzy sets that converts uncertain quantities into crisp numbers. We developed an innovative mean square strategy for obtaining the initial basic feasible solution (IBFS) for a Pythagorean Fuzzy Transit Issue (PyFTP) of three types (I, II, III) wherein the requirement, availability, and unit of transportation expenses are all in Pythagorean uncertainty. In addition, we used the MODI technique to find the best option. To demonstrate the suggested strategy, we used numerical problems of three distinct kinds. A comparison table with the results of the previous strategy and the suggested method is created to state the benefits of the ranking methodology with the proposed algorithm. The discussion of future research and conclusions is the final step.

7.
Heliyon ; 9(8): e18323, 2023 Aug.
Article in English | MEDLINE | ID: mdl-37560678

ABSTRACT

In today's business world, choosing a logistics supplier is a critical factor for companies to improve operational efficiency and reduce business costs. With the development of market economy, it is very difficult for companies to choose a suitable logistics provider according to specific rules. Therefore, this study proposes a new three-way decision making (TWD) technique for supplier selection in logistics service value creation. For this, we first develop a new concept called intuitionistic double hierarchy linguistic term set (IDHLTSs) that can describe uncertainty and ambiguity in a more flexible way. Some Hamacher aggregation operators for collecting IDHLTSs information and its basic aspect are proposed. The unknown weight vector for decision experts and criteria is determined by using entropy measures. In addition, the conditional probability is determined using TOPSIS which makes the decision making process more rational. And the decision result is conducted according to minimum loss principle. Finally, an example of 3 PL supplier selection in the logistics service value co-creation environment and comparison is given to validate and demonstrate the effectiveness of the developed method.

8.
Environ Dev Sustain ; : 1-28, 2023 Apr 24.
Article in English | MEDLINE | ID: mdl-37363024

ABSTRACT

Healthcare waste management has been an extensively attractive topic recently since it is one of the key concerns regarding both environment and public health, predominantly in developing nations. The optimization of the treatment procedure for healthcare waste is indeed a complex "multi-criteria decision-making (MCDM)" problem that involves contradictory and interweaved critical criteria. To successfully handle this issue, this study extends the original method, named the "double normalization-based multi-aggregation (DNMA)" approach, with "interval-valued intuitionistic fuzzy sets (IVIFSs)" for decision-making problems taking criteria in terms of benefit or cost types. This method involves two target-based normalizations and three subordinate utility models. To estimate the criteria weights, we propose a new parametric divergence measure and discuss the feasibility of the developed divergence measure based on existing divergence measures for IVIFSs. Further, the developed framework is implemented to elucidate the "healthcare waste treatment (HCWT)" problem. The comparative and sensitivity analyses of the outcomes indicate that the proposed approach efficiently tackles the problem of HCWT selection. The outcomes show that steam sterilization (0.462) is the optimal one for HCWT. The prioritization options, obtained by presented approach, are dependable and suitable, which are steam sterilization ≻ microwave ≻ incineration ≻ landfilling.

9.
PeerJ Comput Sci ; 9: e1362, 2023.
Article in English | MEDLINE | ID: mdl-37346593

ABSTRACT

Aczel-Alsina t-norm and t-conorm are a valuable and feasible technique to manage ambiguous and inconsistent information because of their dominant characteristics of broad parameter values. The main theme of this analysis is to explore Aczel-Alsina operational laws in the presence of the complex interval-valued intuitionistic fuzzy (CIVIF) set theory. Furthermore, we derive the theory of aggregation frameworks based on Aczel-Alsina operational laws for managing the theory of CIVIF information. The CIVIF Aczel-Alsina weighted averaging (CIVIFAAWA), CIVIF Aczel-Alsina ordered weighted averaging (CIVIFAAOWA), CIVIF Aczel-Alsina hybrid averaging (CIVIFAAHA), CIVIF Aczel-Alsina weighted geometric (CIVIFAAWG), CIVIF Aczel-Alsina ordered weighted geometric (CIVIFAAOWG) and CIVIF Aczel-Alsina hybrid geometric (CIVIFAAHG) operators are proposed, and their well-known properties and particular cases are also detailly derived. Further, we derive the theory of the WASPAS method for CIVIF information and evaluate their positive and negative aspects. Additionally, we demonstrate the multi-attribute decision-making (MADM) strategy under the invented works. Finally, we express the supremacy and dominancy of the invented methods with the help of sensitive analysis and geometrical shown of the explored works.

10.
MethodsX ; 10: 102012, 2023.
Article in English | MEDLINE | ID: mdl-36755940

ABSTRACT

Conflict analysis is one of the most critical application domains whose importance is increasing rapidly nowadays. Attributes involving conflicts frequently occur with opinion, negotiations, and collaborators in decision-making. Taking advantage of the uncertainty present in decision-making, in this paper, we have proposed a system that can solve the problems involving conflicts more adequately.•A new interval-valued intuitionistic fuzzy rough set (IVIFRS) system is introduced to handle a decision-making problem involving a conflict of interests.•The proposed system exploits both the notions of rough set and interval-valued intuitionistic fuzzy set theories in sharpening the boundaries of conflicts.•In the IVIFRS system, the disputes amongst the objectives are measured by the novel conflict distance measure. Further, an interval-valued intuitionistic fuzzy conflict analysis system formulated on the IVIFRS is designed for deciding the conflicting attributesThe formulated system is then studied for weight vectors too. The intended conflict analysis system is studied with reference to the well-known existing intuitionistic fuzzy rough set system. The real-life socio-economic problems are dealt with, and the experimental results validate the efficacy of the proposed system.

11.
Arab J Sci Eng ; 48(5): 7005-7017, 2023.
Article in English | MEDLINE | ID: mdl-36090763

ABSTRACT

Coronavirus diseases 2019 (COVID-19) pandemic is an essential challenge to the health and safety of people, medical members, and treatment systems worldwide. Digital technologies (DTs) have been universally introduced to improve the treatment of patients during the pandemic. Nevertheless, only a few governments have been partly successful in executing the DT strategies. In this regard, it is critical to demonstrate a suitable strategy for the governments. This problem is built based on the experts' opinions with some conflicting criteria to evaluate various types of alternatives. Hence, this research presents a new multi-criteria decision-making (MCDM) model under uncertain conditions. For this reason, interval-valued intuitionistic fuzzy sets (IVIFSs) are employed to help decision-makers (DMs) evaluate in a broader area and cope with uncertain information. Moreover, a new extended weighting method based on weighted distance-based approximation (WDBA) and a new combined ranking approach are proposed to determine the DMs' weights and rank the alternatives under IVIF conditions. The developed weighting method is constructed based on computing the DMs' weights with objective criteria weights. Furthermore, a new ranking approach is proposed by obtaining two ranking indexes separately: The first and second ranking indexes are calculated according to the positive and negative ideal solutions distances and the nature of criteria weights, respectively. Afterward, the final values of rankings are computed by considering a new aggregating procedure. The results of the proposed model represent the first alternative as the best strategy. Comparisons between the IVIF-TOPSIS and IVIF-VIKOR methods are also provided to investigate the proposed model to determine the rankings of main alternatives. Sensitivity analyses are conducted to check the reliability and the robustness of the model. For this purpose, criteria weights are analyzed to compute the dependencies' degree of the new extended weighting method. The dependencies of the ranking model are discussed on the criteria weights as well.

12.
Soft comput ; 27(5): 2325-2345, 2023.
Article in English | MEDLINE | ID: mdl-36570599

ABSTRACT

The selection of a proper international freight transport route is one of the crucial tasks for decision-makers since it can affect costs, efficiency, and transportation performance. Besides, the selection of suitable and appropriate freight routes can also reduce external costs of transportation such as emissions, noise, traffic congestions, accidents, and so on. Route selection in international transportation is a complicated decision-making problem as many conflicting factors and criteria affect the assessment process. It has been observed that there is no mathematical model and methodological frame used for solving these selection problems, and decision-makers make decisions on this issue based on their own experiences and verbal judgments in the research process. Therefore, a methodological frame is required to make rational, realistic, and optimal decisions on route selection. From this perspective, the current paper proposes using the IVAIF CODAS, an extended version of the traditional CODAS techniques, and using the Atanassov interval-valued intuitionistic fuzzy sets (IVAIFS) for processing better the existing uncertainties. The proposed model is applied to solve the route selection, a real-life decision-making problem encountered in international transportation between EU countries and Turkey. According to the results of the analysis, option A6 (i.e., Route-6 (Bursa-Istanbul-Pendik-Trieste (Ro-Ro)-Austria-Frankfurt/Germany) has been determined as the best alternative. These obtained results have been approved by a comprehensive sensitivity analysis performed by using different MCDM techniques based on interval-valued intuitionistic fuzzy sets. Hence, it can be accepted that the proposed model is an applicable, robust, and powerful mathematical tool; also, it can provide very reliable, accurate, and reasonable results. As a result, the proposed model can provide a more flexible and effective decision-making environment as well as it can provide valuable advantages to the logistics and transport companies for carrying out practical, productive, and lower cost logistics operations.

13.
Entropy (Basel) ; 24(8)2022 Aug 05.
Article in English | MEDLINE | ID: mdl-36010745

ABSTRACT

In this paper, a novel Double Intuitionistic Fuzzy Synthetic Measure (DIFSM), based on intuitionistic fuzzy values for handling multi-criteria decision-making problems used to rank alternatives, is presented. In the studies, intuitionistic fuzzy sets (IFSs) represented uncertain, imprecise information or human judgment. The intuitionistic fuzzy sets can also reflect the approval, rejection, and hesitation of decision-makers. The degrees of satisfiability and non-satisfiability and uncertainty of each alternative with respect to a set of criteria are described by membership functions, non-membership functions, and hesitancy indexes, respectively. The aggregation algorithm DIFSM is inspired by Hellwig's method based on two reference points: ideal point (pattern) and anti-ideal point (anti-pattern), measuring distances between the alternative and ideal point and distance between the ideal and anti-ideal point. The proposed methods take into consideration the entropy-based weights of criteria. An illustrative example is given to demonstrate the practicality and effectiveness of the proposed approach. Additionally, the comparative analysis results, using the DIFSM and the Intuitionistic Fuzzy TOPSIS-based framework, are presented.

14.
Int J Inf Technol ; 14(5): 2469-2475, 2022.
Article in English | MEDLINE | ID: mdl-35669982

ABSTRACT

During the peak of COVID-19 pandemic crisis in 2020 and 2021, with limited medical resources and surge in Covid cases in every hospital and clinic, identifying the most vulnerable patient requiring immediate critical treatment was a great challenge for the medical practitioners. And if such a patient suffers from multiple ailments, his/her condition may deteriorate rapidly if proper treatment is delayed any further. In this paper, we used a novel method which supports medical care units in identifying the patients who need urgent medical treatment. We used Gerstenkorn and Manko correlation coefficient and the intuitionistic fuzzy sets to classify such patients, who should be given the highest priority to start the treatment first. The role of this correlation measurement is very vital in any decision-making process. An intuitionistic fuzzy set (IFS) handles uncertainty, vagueness, ambiguity etc. present in the data and helps in making decision process more realistic. Combining the correlation coefficient with the Intuitionistic fuzzy set makes the decision making process more easy, accurate and reliable. We used COVID-19 dataset which maintains early-stage symptoms of COVID-19 patients, and is publicly available. We applied correlation coefficient and IFS to predict the severity level of the COVID-19 cases by establishing the relationship between the patient and the ailments a COVID-19 patient is suffering from.

15.
Sensors (Basel) ; 22(11)2022 May 28.
Article in English | MEDLINE | ID: mdl-35684730

ABSTRACT

This research aims to analyse the applications of IoT in agriculture and to compare the most widely used IoT platforms. The problem of determining the most appropriate IoT system depends on many factors, often expressed by incomplete and uncertain estimates. In order to find a feasible decision, this study develops a multi-criteria framework for IoT solution selection in a fuzzy environment. In the proposed framework, a new modification of the Multi-Attribute Border approximation Area Comparison (MABAC) method with a specific distance measure via intuitionistic fuzzy values has been presented as a decision analysis method. The new technique is more precise than existing crisp and fuzzy analogues, as it includes the three components of intuitionistic numbers (degree of membership, degree of non-membership and hesitancy degree) and the relationships between them. The effectiveness of the new decision-making framework has been verified through an illustrative example of ranking IoT platforms.

16.
Article in English | MEDLINE | ID: mdl-35162153

ABSTRACT

The classifier selection problem in Assistive Technology Adoption refers to selecting the classification algorithms that have the best performance in predicting the adoption of technology, and is often addressed through measuring different single performance indicators. Satisfactory classifier selection can help in reducing time and costs involved in the technology adoption process. As there are multiple criteria from different domains and several candidate classification algorithms, the classifier selection process is now a problem that can be addressed using Multiple-Criteria Decision-Making (MCDM) methods. This paper proposes a novel approach to address the classifier selection problem by integrating Intuitionistic Fuzzy Sets (IFS), Decision Making Trial and Evaluation Laboratory (DEMATEL), and the Technique for Order of Preference by Similarity to Ideal Solution (TOPSIS). The step-by-step procedure behind this application is as follows. First, IF-DEMATEL was used for estimating the criteria and sub-criteria weights considering uncertainty. This method was also employed to evaluate the interrelations among classifier selection criteria. Finally, a modified TOPSIS was applied to generate an overall suitability index per classifier so that the most effective ones can be selected. The proposed approach was validated using a real-world case study concerning the adoption of a mobile-based reminding solution by People with Dementia (PwD). The outputs allow public health managers to accurately identify whether PwD can adopt an assistive technology which results in (i) reduced cost overruns due to wrong classification, (ii) improved quality of life of adopters, and (iii) rapid deployment of intervention alternatives for non-adopters.


Subject(s)
Dementia , Self-Help Devices , Decision Making , Humans , Quality of Life , Uncertainty
17.
Neural Comput Appl ; 34(7): 5603-5623, 2022.
Article in English | MEDLINE | ID: mdl-35017795

ABSTRACT

All over the world, the COVID-19 outbreak seriously affects life, whereas numerous people have infected and passed away. To control the spread of it and to protect people, appreciable vaccine development efforts continue with increasing momentum. Given that this pandemic will be in our lives for a long time, it is obvious that a reliable and useful framework is needed to choose among coronavirus vaccines. To this end, this paper proposes a new intuitionistic fuzzy extension of MAIRCA framework, named intuitionistic fuzzy MAIRCA (IF-MAIRCA) to assess coronavirus vaccines according to some evaluation criteria. Based on the group decision-making, the IF-MAIRCA framework both extracts the criteria weights and discovers the prioritization of the alternatives under uncertainty. In this work, as a case study, five coronavirus vaccines approved by the world's leading authorities are evaluated according to various criteria. The findings demonstrate that the most significant criteria considered in coronavirus vaccine selection are "duration of protection," "effectiveness of the vaccine," "success against the mutations," and "logistics," respectively, whereas the best coronavirus vaccine is AZD1222. Apart from this, the proposed model's robustness is verified with a three-phase sensitivity analysis.

18.
Environ Dev Sustain ; 24(5): 7236-7282, 2022.
Article in English | MEDLINE | ID: mdl-34493927

ABSTRACT

Recently, the assessment and selection of most suitable low-carbon tourism strategy has gained an extensive consideration from sustainable perspectives. Owing to participation of multiple qualitative and quantitative attributes, the low-carbon tourism strategy (LCTS) selection process can be considered as multi-criteria decision-making (MCDM) problem. As uncertainty is usually occurred in LCTSs evaluation, the theory of interval-valued intuitionistic fuzzy sets (IVIFSs) has been established as more flexible and efficient tool to model the uncertain decision-making problems. The idea of the present study is to develop an extended method using additive ratio assessment (ARAS) framework and similarity measures in a way to find an effective solution to the decision-making problems using IVIFSs. The bases of the proposed method are the IVIFSs operators, some modifications in the traditional ARAS framework and a calculation procedure of the weights of the criteria. To calculate criterion weight, new similarity measures for IVIFSs are developed aiming at the achievement of more realistic weights. Also, a comparison is demonstrated to the currently used similarity measures in order to show the efficiency of the developed approach. To confirm that the developed IVIF-ARAS approach can be successfully employed to practical decision-making problems, a case study of LCTS selection problem is considered. The final results from the developed approach and the extant models are compared for the validation of the proposed approach in this study.

19.
Qual Quant ; 56(2): 463-491, 2022.
Article in English | MEDLINE | ID: mdl-33867586

ABSTRACT

The pandemic caused by the spread of the SARS-CoV-2 virus forced governments around the world to impose lockdowns, which mostly involved restricting non-essential activities. Once the rate of infection is manageable, governments must implement strategies that reverse the negative effects of the lockdowns. A decision support system based on fuzzy theory and multi-criteria decision analysis principles is proposed to investigate the importance of a set of key indicators for post-COVID-19 reopening strategies. This system yields more reliable results because it considers the hesitation and experience of decision makers. By including 16 indicators that are utilized by international organizations for comparing, ranking, or investigating countries, our results suggest that governments and policy makers should focus their efforts on reducing violence, crime and unemployment. The provided methodology illustrates the suitability of decision science tools for tackling complex and unstructured problems, such as the COVID-19 pandemic. Governments, policy makers and stakeholders might find in this work scientific-based guidelines that facilitate complex decision-making processes.

20.
Appl Soft Comput ; 104: 107199, 2021 Jun.
Article in English | MEDLINE | ID: mdl-34720778

ABSTRACT

Assessing and ranking private health insurance companies provides insurance agencies, insurance customers, and authorities with a reliable instrument for the insurance decision-making process. Moreover, because the world's insurance sector suffers from a gap of evaluation of private health insurance companies during the COVID-19 outbreak, the need for a reliable, useful, and comprehensive decision tool is obvious. Accordingly, this article aims to identify insurance companies' priority ranking in terms of healthcare services in Turkey during the COVID-19 outbreak through a multi-criteria performance evaluation methodology. Herein, alternatives are evaluated and then ranked as per 7 criteria and assessments of 5 experts. Experts' judgments and assessments are full of uncertainties. We propose a Measurement of Alternatives and Ranking according to the Compromise Solution (MARCOS) technique under an intuitionistic fuzzy environment to rank insurance companies. The outcomes yielded ten insurance companies ranking in terms of healthcare services in the era of COVID-19. The payback period, premium price, and network are determined as the most crucial factors. Finally, a comprehensive sensitivity analysis is performed to verify the proposed methodology's stability and effectiveness. The introduced approach met the insurance assessment problem during the COVID-19 pandemic very satisfactory manner based on sensitivity analysis findings.

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